CD
Currencies Direct
Claimed Business
CD
Currencies Direct
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
-100
Recommended: Unlikely
Frequently Asked Questions About Currencies Direct
Currencies Direct has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Currencies Direct across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Cindy V
1 reviews | Active since Jan 2020
16 May 2025, 16:09
Useless. Do not us. Go with your bank instead
Got hold of one of their sales people. Was handed over to a person to deal with my request. Ended up not using them and went with the bank as they could not be bothered with my account. After multiple emails to get it sorted from my side. Very poor communication. Lost about R6500 because of the delay. Bank helped me and I got it done in 2 hours compared to 2 weeks of waiting for currencies Direct.
Helpful (0)
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Cindy V
1 reviews | Active since Jan 2020
16 May 2025, 16:09
Useless. Do not us. Go with your bank instead
Got hold of one of their sales people. Was handed over to a person to deal with my request. Ended up not using them and went with the bank as they could not be bothered with my account. After multiple emails to get it sorted from my side. Very poor communication. Lost about R6500 because of the delay. Bank helped me and I got it done in 2 hours compared to 2 weeks of waiting for currencies Direct.
0
Replies (0)CH
Clayton H
1 reviews | Active since Jan 2020
23 May 2019, 10:02
Seriously dont bother
Goedkoop is duurkoop. There is a reason why your bank is more expensive than currencies direct and that is evident when you deal with them. Slow to do anything. They do not know what they are doing when it comes to SARB compliancy and wasted nearly a week of my time due to it. Their sales ( Donovan Smith) sells you promises that they are simply in-capable of following through with ( Shannon Madell). I have also sent them money two days ago which they initially could not find( yes seriously) and they cannot find my overseas incoming payment either. When I asked for contact details at Mercantile bank that I can follow up with, Shannon avoided giving me anyone's name or even a department . I seriously regret ever contacting this company and would advise anyone against dealing with them. I read a bad review on them before contacting them and should have just followed that review. I have gone back to the bank to do my forex transactions. I only hope I get my money back soon.
Helpful (0)
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Clayton H
1 reviews | Active since Jan 2020
23 May 2019, 10:02
Seriously dont bother
Goedkoop is duurkoop. There is a reason why your bank is more expensive than currencies direct and that is evident when you deal with them. Slow to do anything. They do not know what they are doing when it comes to SARB compliancy and wasted nearly a week of my time due to it. Their sales ( Donovan Smith) sells you promises that they are simply in-capable of following through with ( Shannon Madell). I have also sent them money two days ago which they initially could not find( yes seriously) and they cannot find my overseas incoming payment either. When I asked for contact details at Mercantile bank that I can follow up with, Shannon avoided giving me anyone's name or even a department . I seriously regret ever contacting this company and would advise anyone against dealing with them. I read a bad review on them before contacting them and should have just followed that review. I have gone back to the bank to do my forex transactions. I only hope I get my money back soon.
0
Replies (0)JvdM
Jean van der Merwe
1 reviews | Active since Jan 2020
16 Aug 2018, 08:19
Currencies Direct BAD SERVICE
Hi , please be informed I have made a swift transfer to my Currencies Direct USD account : 2 August 2018, it is now 14 days later and they can't tell me where my money is 1750 USD. The funds successfully cleared my FNB account on POP swift to Currencies Direct , but yet they cant explain where my money is on their side - using the account number they have given me on profile. I am so annoyed with them. If they dont resolve, I will have to open an fraudelent case.
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Jean van der Merwe
1 reviews | Active since Jan 2020
16 Aug 2018, 08:19
Currencies Direct BAD SERVICE
Hi , please be informed I have made a swift transfer to my Currencies Direct USD account : 2 August 2018, it is now 14 days later and they can't tell me where my money is 1750 USD. The funds successfully cleared my FNB account on POP swift to Currencies Direct , but yet they cant explain where my money is on their side - using the account number they have given me on profile. I am so annoyed with them. If they dont resolve, I will have to open an fraudelent case.
0
Replies (0)