Department of Labour - Compensation Fund
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Department of Labour - Compensation Fund has a TrustIndex of 0 out of 10 on Hellopeter, based on 15 reviews in the last 12 months. Hellopeter has tracked Department of Labour - Compensation Fund across 129 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I registered a claim in 2023 for an injured employee, it took months for the claim to be registered, i paid my employee for the months she was off sick, i have been going to Alberton Labor center since then with required documents however every time those were wrong according to them just to buy time, sometimes we will be told the system is off we need to go, sometimes other friends of theirs will come in with bulk documents and be assisted. i have been travelling that road till today to claim for refund on TTDs., the service is really bad i must say, demotivating. As a domestic employer, i did all to my power to do the right thing, i had to ask my employee to go home since i was unable to pay her anymore since i am not being refunded. I have been dealing with Thapelo
1 reviews | Active since Jan 2020
I registered a claim in 2023 for an injured employee, it took months for the claim to be registered, i paid my employee for the months she was off sick, i have been going to Alberton Labor center since then with required documents however every time those were wrong according to them just to buy time, sometimes we will be told the system is off we need to go, sometimes other friends of theirs will come in with bulk documents and be assisted. i have been travelling that road till today to claim for refund on TTDs., the service is really bad i must say, demotivating. As a domestic employer, i did all to my power to do the right thing, i had to ask my employee to go home since i was unable to pay her anymore since i am not being refunded. I have been dealing with Thapelo
1 reviews | Active since Jan 2020
On the 27 of January 2026 I had deposited a R1 630 .00 into the compensation fund account to this day I have not received the COIDA I had written an email and shown them the proof of payment but I did not get any response from them and it's been a long time since I started the COIDA application. kind regards Cynthia Trading and Projects 2025/359764/07 cynthiatradingandprojects@gmail.com
1 reviews | Active since Jan 2020
On the 27 of January 2026 I had deposited a R1 630 .00 into the compensation fund account to this day I have not received the COIDA I had written an email and shown them the proof of payment but I did not get any response from them and it's been a long time since I started the COIDA application. kind regards Cynthia Trading and Projects 2025/359764/07 cynthiatradingandprojects@gmail.com
1 reviews | Active since Jan 2020
I didn't receive my pension Compensation funds for November 2025.Since I've calling the call center from the 26th of November till today nothing is happening but surprisingly all the people I spoke to they said the money it's on execute payment just need to be send into my account but the pay master is not willing to do the right thing just by executing my funds into the account. I'm so frustrated my life it's on a standstill because of those who doesn't want to do the right thing please help us intervene
1 reviews | Active since Jan 2020
I didn't receive my pension Compensation funds for November 2025.Since I've calling the call center from the 26th of November till today nothing is happening but surprisingly all the people I spoke to they said the money it's on execute payment just need to be send into my account but the pay master is not willing to do the right thing just by executing my funds into the account. I'm so frustrated my life it's on a standstill because of those who doesn't want to do the right thing please help us intervene
1 reviews | Active since Jan 2020
I have a hearing loss claim that was approved almost two years ago but the feedback from WCA is - Payment has been captured - waiting Finance department. I had to resubmit my documents twice in the last 5 years by the head office in Pretoria, I have a record of 199 e-mails between myself, WCA (COID) and my ex employer with to date no resolution, just the one delay on-top of the other. Documents being signed for but disappearing and then I need to resubmit
1 reviews | Active since Jan 2020
I have a hearing loss claim that was approved almost two years ago but the feedback from WCA is - Payment has been captured - waiting Finance department. I had to resubmit my documents twice in the last 5 years by the head office in Pretoria, I have a record of 199 e-mails between myself, WCA (COID) and my ex employer with to date no resolution, just the one delay on-top of the other. Documents being signed for but disappearing and then I need to resubmit
1 reviews | Active since Jan 2020
I am an employer of a domestic employee, in 2023 November 4th, my employee got injured and it took me almost 4 months to finally receive an auth number, from the month she got injured till today i am paying her a salary even though she is struggling with her broken/injured arm. I have submitted documents to Alberton labor center for my refund of TTDs, to date I am taken from pillar to post and i am told to provide documents which were provided initially. I am thinking CF is taking people for granted and not willing to provide service.
1 reviews | Active since Jan 2020
I am an employer of a domestic employee, in 2023 November 4th, my employee got injured and it took me almost 4 months to finally receive an auth number, from the month she got injured till today i am paying her a salary even though she is struggling with her broken/injured arm. I have submitted documents to Alberton labor center for my refund of TTDs, to date I am taken from pillar to post and i am told to provide documents which were provided initially. I am thinking CF is taking people for granted and not willing to provide service.
1 reviews | Active since Jan 2020
We submitted the required documents on 03 July 2025 for a simple correction. It has now been well over 8 weeks, and despite multiple follow-ups and even setting a clear deadline of 22 August 2025, there has been no response whatsoever. Not even a basic acknowledgment. This is meant to be a straightforward administrative task, yet the Department has shown zero urgency, zero accountability, and zero communication. The prolonged inaction is directly creating unnecessary risk and negatively impacting operations. It is disgraceful that a government department tasked with serving the public can operate with such inefficiency. We are now left with no option but to escalate the matter further, as this level of service is completely unacceptable. Department of Employment and Labour – you are failing the very people you are meant to support.
1 reviews | Active since Jan 2020
We submitted the required documents on 03 July 2025 for a simple correction. It has now been well over 8 weeks, and despite multiple follow-ups and even setting a clear deadline of 22 August 2025, there has been no response whatsoever. Not even a basic acknowledgment. This is meant to be a straightforward administrative task, yet the Department has shown zero urgency, zero accountability, and zero communication. The prolonged inaction is directly creating unnecessary risk and negatively impacting operations. It is disgraceful that a government department tasked with serving the public can operate with such inefficiency. We are now left with no option but to escalate the matter further, as this level of service is completely unacceptable. Department of Employment and Labour – you are failing the very people you are meant to support.
1 reviews | Active since Jan 2020
I am writing this with a heavy heart!!!! The Departments Bursary has been nothing but a nightmare for the past 4 years of my studies. All payments are always late , books paid late, we received stipends from June after exam. They failed to pay my student accomodation, all my assets, appliances, furniture was taken by the property company, I can't go to school or get a new place because all my belongings are taken. The Bursary promised to pay in May, still failed and I was evicted without a notice or registry of what was taken from me. They are ignoring my calls. I am a frustrated student.
1 reviews | Active since Jan 2020
I am writing this with a heavy heart!!!! The Departments Bursary has been nothing but a nightmare for the past 4 years of my studies. All payments are always late , books paid late, we received stipends from June after exam. They failed to pay my student accomodation, all my assets, appliances, furniture was taken by the property company, I can't go to school or get a new place because all my belongings are taken. The Bursary promised to pay in May, still failed and I was evicted without a notice or registry of what was taken from me. They are ignoring my calls. I am a frustrated student.
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