E
Eduwiz
Unclaimed Business
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Performance(last 12 months):
Ranked In Retail
#53NPS Score
100Very Likely
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Review Distribution
3.7|3 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCN
Cordelia N
1 reviews | Active since Jan 2020
27 Jan 2026, 06:35
**** website!
****!!!! ****!!!! ****!!! DO NOT BUY ANY BOOKS ON THIS WEBSITE! I have ordered a text book from this website on the 20th of January 2026, today is the 27th of January 2026 and I have not yet received my tracking number, just an order number, I have sent multiple emails and whatsapp and have not received any feedback, today I tried sending another email and the email bounce back and was not delivered. a bunch of ****MERS!!!
Helpful (0)
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Cordelia N
1 reviews | Active since Jan 2020
27 Jan 2026, 06:35
**** website!
****!!!! ****!!!! ****!!! DO NOT BUY ANY BOOKS ON THIS WEBSITE! I have ordered a text book from this website on the 20th of January 2026, today is the 27th of January 2026 and I have not yet received my tracking number, just an order number, I have sent multiple emails and whatsapp and have not received any feedback, today I tried sending another email and the email bounce back and was not delivered. a bunch of ****MERS!!!
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DM
Denae M
1 reviews | Active since Jan 2020
28 May 2025, 03:43
Exceptional service
⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Eduwiz! I've been ordering from Eduwiz for two years now, and their service continues to impress me. I placed my most recent order on a Saturday and received my books by Monday — super quick and efficient! Last year, I ordered in the morning and had my delivery by the afternoon — truly exceptional turnaround time. Their reliability, speed, and consistent customer service make them my go-to every year. Highly recommended!
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Denae M
1 reviews | Active since Jan 2020
28 May 2025, 03:43
Exceptional service
⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Eduwiz! I've been ordering from Eduwiz for two years now, and their service continues to impress me. I placed my most recent order on a Saturday and received my books by Monday — super quick and efficient! Last year, I ordered in the morning and had my delivery by the afternoon — truly exceptional turnaround time. Their reliability, speed, and consistent customer service make them my go-to every year. Highly recommended!
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Replies (0)FW
Fioma W
1 reviews | Active since Jan 2020
17 Dec 2024, 18:46
Disappointing Experience – Lack of Communication and Service
In this review I would like to formally express my dissatisfaction with the service provider Eduwiz regarding my recent order for school books. On 06/12/2024, I placed an order and made the payment, expecting timely processing and delivery. However, more than 10 days have elapsed without any communication or updates on the status of my order. Despite my attempts to reach out to Rayanta, the owner and manager, through various channels—including WhatsApp, email, and voice calls to the number listed on her website—I have received no response. I have sent multiple inquiries across all available communication platforms, yet my efforts have been met with complete silence. The lack of responsiveness and customer service is particularly concerning, and it has caused me significant frustration and inconvenience. I strongly advise potential customers to reconsider engaging with Eduwiz based on my experience. Effective communication and customer support are fundamental aspects of any business, and unfortunately, those elements appear to be lacking here. I hope that my feedback will prompt a review of your customer service practices, as it is crucial for maintaining customer trust and satisfaction.
Helpful (0)
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Fioma W
1 reviews | Active since Jan 2020
17 Dec 2024, 18:46
Disappointing Experience – Lack of Communication and Service
In this review I would like to formally express my dissatisfaction with the service provider Eduwiz regarding my recent order for school books. On 06/12/2024, I placed an order and made the payment, expecting timely processing and delivery. However, more than 10 days have elapsed without any communication or updates on the status of my order. Despite my attempts to reach out to Rayanta, the owner and manager, through various channels—including WhatsApp, email, and voice calls to the number listed on her website—I have received no response. I have sent multiple inquiries across all available communication platforms, yet my efforts have been met with complete silence. The lack of responsiveness and customer service is particularly concerning, and it has caused me significant frustration and inconvenience. I strongly advise potential customers to reconsider engaging with Eduwiz based on my experience. Effective communication and customer support are fundamental aspects of any business, and unfortunately, those elements appear to be lacking here. I hope that my feedback will prompt a review of your customer service practices, as it is crucial for maintaining customer trust and satisfaction.
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Replies (0)PS
Paul S
1 reviews | Active since Jan 2020
9 Feb 2024, 16:15
Rather find your books somewhere else.
I ordered a book three weeks ago. I received confirmation of my order. I mailed them twice to confirm availability but have had no response other than when I am going to pay for the order. I paid two weeks ago and have not received any confirmation, correspondence or reply from them.
Helpful (0)
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Paul S
1 reviews | Active since Jan 2020
9 Feb 2024, 16:15
Rather find your books somewhere else.
I ordered a book three weeks ago. I received confirmation of my order. I mailed them twice to confirm availability but have had no response other than when I am going to pay for the order. I paid two weeks ago and have not received any confirmation, correspondence or reply from them.
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Replies (0)KJ
Kimera J
1 reviews | Active since Jan 2020
29 Jan 2024, 13:39
Eduwiz Cambridge books
Quick delivery, books were in good condition and the correct books were delivered. I was able to track my purchase. Thier website is a little frustrating. But they can be contacted by whatsapp or email. Thanks Eduwiz
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Kimera J
1 reviews | Active since Jan 2020
29 Jan 2024, 13:39
Eduwiz Cambridge books
Quick delivery, books were in good condition and the correct books were delivered. I was able to track my purchase. Thier website is a little frustrating. But they can be contacted by whatsapp or email. Thanks Eduwiz
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Replies (0)TM
Tatum M
1 reviews | Active since Jan 2020
17 Jan 2024, 11:22
Waste of time
Their website is basically is unusable, mobile and computer. I ordered textbooks and then couldn't even log back in because everytime I did it refreshed to home page when you aren't signed in. Took ages for them to respond to my emails and when phoned to ask for help said they weren't available at the moment and said send a message to whatsapp.
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Tatum M
1 reviews | Active since Jan 2020
17 Jan 2024, 11:22
Waste of time
Their website is basically is unusable, mobile and computer. I ordered textbooks and then couldn't even log back in because everytime I did it refreshed to home page when you aren't signed in. Took ages for them to respond to my emails and when phoned to ask for help said they weren't available at the moment and said send a message to whatsapp.
0
Replies (0)MS
Mark S
1 reviews | Active since Jan 2020
30 Mar 2023, 05:36
Eduwiz the rudest greediest and most unprofessional book reseller you should hopefully miss doing business with!
We were handed a flyer advertising discount schools books from an entity called Eduwiz, alone with our daughters school book list. We we struggled for four weeks to reach Eduwiz. At first they just flatout ignored our whatsapps and emails then they finaly rep**** telling me they could not read the attached booklist PDF I resent three times then struggled to get an appointment. Oh yes it is by appointment only. My wife finally got an appointment only to be met in their driveway by a rather rude lady that put a small box on the ground in fro. the only ones she had in stock 7 second hand books (we didn't mind secondhand) but the price was crazy (R1350 for seven second hand books). So my wife had a bag of with 12 school books she had received from another student's mother two years ago to trade none that my daughter needed for her subject choice. So the woman looked through them and said "yes I will take them, but they are old and some are only studyguides" Then the silence my wife stood waiting stood waiting in the hot sun in her driveway waiting for this woman to recalculate and give her the new price. Finally my wife feeling rather awkward asked what she would pay for it only to find out that she was not going to get any discount . This woman was not going give her any discount for books she now had in her hand. So my wife who is easily embarrassed for the silence just paid the R1350 and left. No invoice no slip was given to my wife nothing to say what book cost what! So my wife arrives home only to find out that our daughter had already managed to get two of the books we had just paid so dearly for so I texted texted Eduwiz immediately to inform that we that we already had two of the books so could we return them for a refund. So I finally get a reply day later to tel us they don't do refunds and they will buy the books we bought only the previous day back for 30% of what we paid! I have since found out from another supplier we could have purchased all those books brand new for less than that price! I urge you not to support Eduwiz and if you are a school please do not hand their fliers out to parents at your school as they are not a company, are not very professional and they are also very rude and greedy!
Helpful (0)
|Replies (0)MS
Mark S
1 reviews | Active since Jan 2020
30 Mar 2023, 05:36
Eduwiz the rudest greediest and most unprofessional book reseller you should hopefully miss doing business with!
We were handed a flyer advertising discount schools books from an entity called Eduwiz, alone with our daughters school book list. We we struggled for four weeks to reach Eduwiz. At first they just flatout ignored our whatsapps and emails then they finaly rep**** telling me they could not read the attached booklist PDF I resent three times then struggled to get an appointment. Oh yes it is by appointment only. My wife finally got an appointment only to be met in their driveway by a rather rude lady that put a small box on the ground in fro. the only ones she had in stock 7 second hand books (we didn't mind secondhand) but the price was crazy (R1350 for seven second hand books). So my wife had a bag of with 12 school books she had received from another student's mother two years ago to trade none that my daughter needed for her subject choice. So the woman looked through them and said "yes I will take them, but they are old and some are only studyguides" Then the silence my wife stood waiting stood waiting in the hot sun in her driveway waiting for this woman to recalculate and give her the new price. Finally my wife feeling rather awkward asked what she would pay for it only to find out that she was not going to get any discount . This woman was not going give her any discount for books she now had in her hand. So my wife who is easily embarrassed for the silence just paid the R1350 and left. No invoice no slip was given to my wife nothing to say what book cost what! So my wife arrives home only to find out that our daughter had already managed to get two of the books we had just paid so dearly for so I texted texted Eduwiz immediately to inform that we that we already had two of the books so could we return them for a refund. So I finally get a reply day later to tel us they don't do refunds and they will buy the books we bought only the previous day back for 30% of what we paid! I have since found out from another supplier we could have purchased all those books brand new for less than that price! I urge you not to support Eduwiz and if you are a school please do not hand their fliers out to parents at your school as they are not a company, are not very professional and they are also very rude and greedy!
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Replies (0)