ED
Elevate Debt Solutions
Unclaimed Business
ED
Elevate Debt Solutions
Unclaimed Business
9 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Elevate Debt Solutions faces severe criticism from nearly every reviewer. Customers consistently report unauthorized or premature debit order deductions from their bank accounts, often without signed mandates or service agreements. Multiple reviewers describe being unable to reach the company via phone, email, or WhatsApp to request cancellations or refunds. Promises of debt review removal or credit score assistance reportedly go unfulfilled, with no feedback or follow-through provided. Several customers have expressed intent to escalate complaints to the ombudsman or open legal cases.
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.1|9 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(11.1%)
1(88.9%)
5(0%)
4(0%)
3(0%)
2(11.1%)
1(88.9%)
Frequently Asked Questions About Elevate Debt Solutions
Based on recent customer reviews, Elevate Debt Solutions faces severe criticism from nearly every reviewer. Customers consistently report unauthorized or premature debit order deductions from their bank accounts, often without signed mandates or service agreements. Multiple reviewers describe being unable to reach the company via phone, email, or WhatsApp to request cancellations or refunds. Promises of debt review removal or credit score assistance reportedly go unfulfilled, with no feedback or follow-through provided. Several customers have expressed intent to escalate complaints to the ombudsman or open legal cases.
Elevate Debt Solutions has a TrustIndex of 0 out of 10 on Hellopeter, based on 9 reviews in the last 12 months. Hellopeter has tracked Elevate Debt Solutions across 28 total reviews. How is the TrustIndex calculated? →
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDA
Dean A
1 reviews | Active since Jan 2020
6 Mar 2026, 11:32
*******
This people called talking about mtn li e was bad and i waiting on a call from mtn they signed me up with god knows what trying to call them to cancel but no luck lady keep saying someone will phone me and no call back
Helpful (0)
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Kim-Lee Solomons
1 reviews | Active since Jan 2020
4 Mar 2026, 08:47
*****S *****ERS ****MERS
These people are ****mers. They deducted from a R750 from my account without a signed mandate. How the F do they get this right. They don't respond to emails. I'm going to open a case against them. I've checked my email and no proof of me doing any sort of business wit them is send to my email address. There is no mandate from these n@@iers
Helpful (0)
|Replies (0)KS
Kim-Lee Solomons
1 reviews | Active since Jan 2020
4 Mar 2026, 08:47
*****S *****ERS ****MERS
These people are ****mers. They deducted from a R750 from my account without a signed mandate. How the F do they get this right. They don't respond to emails. I'm going to open a case against them. I've checked my email and no proof of me doing any sort of business wit them is send to my email address. There is no mandate from these n@@iers
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Sanele S
1 reviews | Active since Jan 2020
17 Feb 2026, 09:08
Bring my money back
I've sent them whatsapp messages, email and phone calls with no response the only response I got was after they deducted my money of which the calls and other communication was for them not to deduct my money and cancel every. I have proof on my side they said their financial department will get back to me after 24 hours and it's more than 24hours now. I don't want anything to do with that company
Helpful (0)
|Replies (0)SS
Sanele S
1 reviews | Active since Jan 2020
17 Feb 2026, 09:08
Bring my money back
I've sent them whatsapp messages, email and phone calls with no response the only response I got was after they deducted my money of which the calls and other communication was for them not to deduct my money and cancel every. I have proof on my side they said their financial department will get back to me after 24 hours and it's more than 24hours now. I don't want anything to do with that company
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Sanele S
1 reviews | Active since Jan 2020
7 Feb 2026, 09:10
Cancelation of my debit order
I've called them a several times even sent emails for them to cancel my debit order and clearly they don't want to co-oparete with me and can they please make sure they don't take my money
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
3 Feb 2026, 06:52
DO NOT FALL FOR THEIR lIES
I am livid and I hope im with the right company as this is going to make me even more annoyed if it is not. I app**** for a loan last week and they couldnt offer me a loan due to debt review. The lady offered to have the debt review removed and it would cost 750 end of FEBRUARY and end of MARCH. Yet your company decided to debit now already at the end of January. I can not reverse the debi check and I can not stop it because it is blocked with the provider and the bank cant do nothing about it. I DEMAND THAT DEBI CHECK BE UNBLOCKED. MY MONEY REVERSED AND THE DEBI CHECK STOPPED AS I WILL NOT WORK WITH A COMPANY THAT CANT EVEN KEEP THEIR WORD FROM DAY ONE. I HAVENT EVEN SIGNED ANY DOCUMENTATION FOR THE REMOVAL OF THE DEBT REVIEW YET. NO SERVICE AGREEMENT NOTHING. YOU WILL REFUND ME AND YOU WILL CANCEL ALL FURTHER SERVICE ON MY BEHALF. I EXPECT AN ANSWER TODAY.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
3 Feb 2026, 06:52
DO NOT FALL FOR THEIR lIES
I am livid and I hope im with the right company as this is going to make me even more annoyed if it is not. I app**** for a loan last week and they couldnt offer me a loan due to debt review. The lady offered to have the debt review removed and it would cost 750 end of FEBRUARY and end of MARCH. Yet your company decided to debit now already at the end of January. I can not reverse the debi check and I can not stop it because it is blocked with the provider and the bank cant do nothing about it. I DEMAND THAT DEBI CHECK BE UNBLOCKED. MY MONEY REVERSED AND THE DEBI CHECK STOPPED AS I WILL NOT WORK WITH A COMPANY THAT CANT EVEN KEEP THEIR WORD FROM DAY ONE. I HAVENT EVEN SIGNED ANY DOCUMENTATION FOR THE REMOVAL OF THE DEBT REVIEW YET. NO SERVICE AGREEMENT NOTHING. YOU WILL REFUND ME AND YOU WILL CANCEL ALL FURTHER SERVICE ON MY BEHALF. I EXPECT AN ANSWER TODAY.
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RW
Rodney W
1 reviews | Active since Jan 2020
30 Oct 2025, 19:18
biggest ****mers
biggest ****mers promise you the world just to get you to approve the debit order after that you dont hear from them hope umbudsman can assist me with this *******es, plz if anyone has a email adress and physical adress of these ****bags plz post it
Helpful (0)
|Replies (0)RW
Rodney W
1 reviews | Active since Jan 2020
30 Oct 2025, 19:18
biggest ****mers
biggest ****mers promise you the world just to get you to approve the debit order after that you dont hear from them hope umbudsman can assist me with this *******es, plz if anyone has a email adress and physical adress of these ****bags plz post it
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Replies (0)BM
Basiame M
1 reviews | Active since Jan 2020
22 Sept 2025, 08:23
Elevate debt solutions is the biggest ****mer
Where do I report this **** Mara because clearly I have been ****med.this people did nothing to help with my credit score basically they don’t render the service that they promise that they do I will not allow them to deduct money on my salary because they didn’t render and service.
Helpful (0)
|Replies (0)BM
Basiame M
1 reviews | Active since Jan 2020
22 Sept 2025, 08:23
Elevate debt solutions is the biggest ****mer
Where do I report this **** Mara because clearly I have been ****med.this people did nothing to help with my credit score basically they don’t render the service that they promise that they do I will not allow them to deduct money on my salary because they didn’t render and service.
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