ER
Elsies River Day Hospital
Unclaimed Business
ER
Elsies River Day Hospital
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Frequently Asked Questions About Elsies River Day Hospital
Elsies River Day Hospital has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Elsies River Day Hospital across 13 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRR
Rudolph R
1 reviews | Active since Jan 2020
25 May 2025, 17:24
Unprofessional doctors and staff.
A senior lady bitten in face by a dog, waits from 2oclock this afternoon to see a doctor, the time is 19.00, and hasnt been attended to, she has left the hospital without the wound being attended to. However if the patient was a gangster who was shot, immediate attention would have been received. Utterly disgusting service by this hospital and its doctors.
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Rudolph R
1 reviews | Active since Jan 2020
25 May 2025, 17:24
Unprofessional doctors and staff.
A senior lady bitten in face by a dog, waits from 2oclock this afternoon to see a doctor, the time is 19.00, and hasnt been attended to, she has left the hospital without the wound being attended to. However if the patient was a gangster who was shot, immediate attention would have been received. Utterly disgusting service by this hospital and its doctors.
0
Replies (0)QJ
Quintilene J
1 reviews | Active since Jan 2020
19 Oct 2023, 14:35
Disastrous healthcare system
a lady collapsed outside elsies river Day hospital while waiting to be seen, earlier this week. So you're sick, no medical aid, unable to see a private doctor, no appointment but you need to see someone for help. So you're expected to wait outside all day ,without a real guarantee whether your number will be called or not. What a disastrous healthcare system.
Helpful (0)
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Quintilene J
1 reviews | Active since Jan 2020
19 Oct 2023, 14:35
Disastrous healthcare system
a lady collapsed outside elsies river Day hospital while waiting to be seen, earlier this week. So you're sick, no medical aid, unable to see a private doctor, no appointment but you need to see someone for help. So you're expected to wait outside all day ,without a real guarantee whether your number will be called or not. What a disastrous healthcare system.
0
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lianna P
1 reviews | Active since Jan 2020
9 Feb 2023, 01:06
Bad customers service at Elsies day hospital.
The service is very bad at this hospital,it's very dirty,and it stinks.how can a sick person cum to a place like this.you pick up more germs.the pple is waiting for hours to be help.is this how a government day hospital should be like.where is the care for the ppl.is ppl that works for the government so never minded about ppl health.i really don't understand how the government can be so careless.is the ppl working at elsies river hospital,just salary collectors,or are there really ppl that still care about the ppl's health.i really hope that the health inspector can cume and make a turn by this hospital,as this is very urgent. Kind regards Lianna September
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lianna P
1 reviews | Active since Jan 2020
9 Feb 2023, 01:06
Bad customers service at Elsies day hospital.
The service is very bad at this hospital,it's very dirty,and it stinks.how can a sick person cum to a place like this.you pick up more germs.the pple is waiting for hours to be help.is this how a government day hospital should be like.where is the care for the ppl.is ppl that works for the government so never minded about ppl health.i really don't understand how the government can be so careless.is the ppl working at elsies river hospital,just salary collectors,or are there really ppl that still care about the ppl's health.i really hope that the health inspector can cume and make a turn by this hospital,as this is very urgent. Kind regards Lianna September
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Replies (0)JS
Janine S
1 reviews | Active since Jan 2020
14 May 2022, 15:32
The poorest service in creations
Been sitting hre wthbmy sick child since this morin its almst 6pm nd still ntn. The staff brushing tue patients off lik it ntn when they are being told the struggle to breathe. Never in my life have i eva experience such adterly poor service. The security guard act lik nurses nd tge nurses are on a chill buzy.. Properly keep us for the night time tht must still come ltr... Thn when they come they still wna tel you the pharmacy is close you must come Monday were as you were sitting hre whole day wth staff tht dnt gve two ticks.. Poor service
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Janine S
1 reviews | Active since Jan 2020
14 May 2022, 15:32
The poorest service in creations
Been sitting hre wthbmy sick child since this morin its almst 6pm nd still ntn. The staff brushing tue patients off lik it ntn when they are being told the struggle to breathe. Never in my life have i eva experience such adterly poor service. The security guard act lik nurses nd tge nurses are on a chill buzy.. Properly keep us for the night time tht must still come ltr... Thn when they come they still wna tel you the pharmacy is close you must come Monday were as you were sitting hre whole day wth staff tht dnt gve two ticks.. Poor service
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Replies (0)AA
Anonymous A
1 reviews | Active since Jan 2020
3 May 2021, 12:48
PATHETIC SERVICE!!!!!
Lack of professionality in staff , instead of helping the pregnant ladies they would rather complain about not having breakfast yet, but have to assist patients. Like it isn't what they signed up for when they went into this field! They give you timeslots that you can choose from but end up leaving you waiting for 3 hours after your scheduled time and when you ask them out the get arrogant! I feel for the ladies having to give birth their with staff like this because they have no patients with a new mom!! After having a scheduled 09h00 appointment I was left for 3 hours , I left without having any medical consultation as I have a job to get to!! The bathrooms are in a pathetic state , no sanitizer available , no toilet paper , NO SOCIAL DISTANCING absolutely nothing!! If I could give no start I would without a doubt!!!
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Anonymous A
1 reviews | Active since Jan 2020
3 May 2021, 12:48
PATHETIC SERVICE!!!!!
Lack of professionality in staff , instead of helping the pregnant ladies they would rather complain about not having breakfast yet, but have to assist patients. Like it isn't what they signed up for when they went into this field! They give you timeslots that you can choose from but end up leaving you waiting for 3 hours after your scheduled time and when you ask them out the get arrogant! I feel for the ladies having to give birth their with staff like this because they have no patients with a new mom!! After having a scheduled 09h00 appointment I was left for 3 hours , I left without having any medical consultation as I have a job to get to!! The bathrooms are in a pathetic state , no sanitizer available , no toilet paper , NO SOCIAL DISTANCING absolutely nothing!! If I could give no start I would without a doubt!!!
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Replies (0)AK
Aurelie K
1 reviews | Active since Jan 2020
1 Apr 2021, 12:06
How many babies or mother die at the MOU in elsiesriver?
Good day, As I am writing this review my eyes are filled with tears. I was scared to go public but the service I received from the Goodwood clinic from my first month up to 32 weeks until I go to the elsies river clinic at 36 weeks was just perfect. I would like to acknowledge the good service the security offered. I had no problems with nurses or anyone. Yesterday the 31st of march 2021, I had severe stomach pain so I decided to go to elsiesriver MOU. Arrived at the hospital the nurse helped me get at the MOU ward unfortunately it was the wrong entrance. When I arrived there the sister or nurse in charge told me rudely what are you doing here , this entrance is not for you only for stuff. I explained myself and said sorry I was directed here hence I came here, sorry. She told me to go out and around until I see the security and the security will help. They good security helped me. Once in the ward the same nurse ( short, fat, very loud, Muslim, no manners , shouts at everyone, coloured and knows no meaning of privacy ) was shouting at the patient who was there before me. Anyway that's not my problem. When it's my turn , I am in the room.The lady touched my stomach and I moved just a little bit as it was a bit painful and that's where all started. She asked me to dress up, pack my stuff and go home or she will send me to kaarl bramer. I was scared I thought something was wrong with me or the baby and when I moved a bit my hands just touched her a bit. She shouted at me why did you touch my hands( I don't know if I look crazy or brutal to maybe think I would hit her ) I said mum, I am sorry just that that place is very painful I can barely sit or eat because of the pain. Yes but God somewhere else. I was like ha Okey then I stood up then she said sleep I want to check if your baby's heart is beating....after thinking I was like , I have a medical aid , I have a family why should I suffer here while I can go to a better hospital ? Hence I told her no thank you mum don't worry I will go somewhere else. That's just increased the fire. She started to say that I said she was rude, I have never used that word and told me to explain to the other sister why I touched her hands. I just broke in years litteraly broke in years I was amazed by how a midwife could be sooooo wicked. Thanks God another one came and gave me the best services.assured me that all was well with me and with the baby( meanwhile the other one was still shouting and telling me story to everyone for at least 25 minutes) You know, I hope this will be read.You cannot be a nurse and be so heartless, this are the kind of women who can kill. Kill a newborn or the mother. I am traumatized since yesterday, I have not stopped thinking out the innocent people or the less privileged who cannot afford going elsewhere than elsiesriver. Once I give birth I will make sure I assist at least one woman per month with the little I can just not to live with such trauma. My case was soooo little what about those who arrive there and cannot do anything or are bleeding and then have that midwife. It's very unfortunate and I pray that when I give birth that trauma will go by God's might grace I will go private. I wish all the best to that midwife and may God just renumerate her as she deserves
Helpful (0)
|Replies (0)AK
Aurelie K
1 reviews | Active since Jan 2020
1 Apr 2021, 12:06
How many babies or mother die at the MOU in elsiesriver?
Good day, As I am writing this review my eyes are filled with tears. I was scared to go public but the service I received from the Goodwood clinic from my first month up to 32 weeks until I go to the elsies river clinic at 36 weeks was just perfect. I would like to acknowledge the good service the security offered. I had no problems with nurses or anyone. Yesterday the 31st of march 2021, I had severe stomach pain so I decided to go to elsiesriver MOU. Arrived at the hospital the nurse helped me get at the MOU ward unfortunately it was the wrong entrance. When I arrived there the sister or nurse in charge told me rudely what are you doing here , this entrance is not for you only for stuff. I explained myself and said sorry I was directed here hence I came here, sorry. She told me to go out and around until I see the security and the security will help. They good security helped me. Once in the ward the same nurse ( short, fat, very loud, Muslim, no manners , shouts at everyone, coloured and knows no meaning of privacy ) was shouting at the patient who was there before me. Anyway that's not my problem. When it's my turn , I am in the room.The lady touched my stomach and I moved just a little bit as it was a bit painful and that's where all started. She asked me to dress up, pack my stuff and go home or she will send me to kaarl bramer. I was scared I thought something was wrong with me or the baby and when I moved a bit my hands just touched her a bit. She shouted at me why did you touch my hands( I don't know if I look crazy or brutal to maybe think I would hit her ) I said mum, I am sorry just that that place is very painful I can barely sit or eat because of the pain. Yes but God somewhere else. I was like ha Okey then I stood up then she said sleep I want to check if your baby's heart is beating....after thinking I was like , I have a medical aid , I have a family why should I suffer here while I can go to a better hospital ? Hence I told her no thank you mum don't worry I will go somewhere else. That's just increased the fire. She started to say that I said she was rude, I have never used that word and told me to explain to the other sister why I touched her hands. I just broke in years litteraly broke in years I was amazed by how a midwife could be sooooo wicked. Thanks God another one came and gave me the best services.assured me that all was well with me and with the baby( meanwhile the other one was still shouting and telling me story to everyone for at least 25 minutes) You know, I hope this will be read.You cannot be a nurse and be so heartless, this are the kind of women who can kill. Kill a newborn or the mother. I am traumatized since yesterday, I have not stopped thinking out the innocent people or the less privileged who cannot afford going elsewhere than elsiesriver. Once I give birth I will make sure I assist at least one woman per month with the little I can just not to live with such trauma. My case was soooo little what about those who arrive there and cannot do anything or are bleeding and then have that midwife. It's very unfortunate and I pray that when I give birth that trauma will go by God's might grace I will go private. I wish all the best to that midwife and may God just renumerate her as she deserves
0
Replies (0)AE
Aloysius E
1 reviews | Active since Jan 2020
9 Mar 2021, 17:18
PRIVATE HOSPITAL QUALITY SERVICE IN ELSIES RIVER!
I shivered when I heard I need to take somebody to a government health facility, but I had the most pleasant experience on Saturday at the Elsies River Community Health Centre. I need to comment nurse R. Prent for her selfless service she gave us. This lady showed the same care to every patient there around me. I could see they were busy but it was clear that her job was not just a source of income, but a calling which she enjoyed. Thank you for your the work you do, and for the manner in which you treat your patients. This lady really broke that stigma I had about government institutions. This kind of service one usually expects and get at private institutions, but she proved me wrong! Well done, Nurse R. Prent. Keep it up!
Helpful (0)
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Aloysius E
1 reviews | Active since Jan 2020
9 Mar 2021, 17:18
PRIVATE HOSPITAL QUALITY SERVICE IN ELSIES RIVER!
I shivered when I heard I need to take somebody to a government health facility, but I had the most pleasant experience on Saturday at the Elsies River Community Health Centre. I need to comment nurse R. Prent for her selfless service she gave us. This lady showed the same care to every patient there around me. I could see they were busy but it was clear that her job was not just a source of income, but a calling which she enjoyed. Thank you for your the work you do, and for the manner in which you treat your patients. This lady really broke that stigma I had about government institutions. This kind of service one usually expects and get at private institutions, but she proved me wrong! Well done, Nurse R. Prent. Keep it up!
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Replies (0)EK
Edwina K
1 reviews | Active since Jan 2020
23 Jul 2020, 09:23
Worst hospital
This is the worst hospital and i feel sorry that our people living in this area has got no where else to go. My mother who is a 59yr old woman had to walk 3 weeks after her medication every time she has to wake up early to stand in a line whole day only to be told to come the next day. They never answer there phones and i think its disgusting there filing system and administration department sucks big time. I would do 10 times a better job. The people that works there makes it clear they only there for the money and don't give a rats bum of service delivery and helping our people. Very sad something needs to be done and I will escalate this complaint till the right person or someone with a heart does something about this . People are dying because of this negligence and to hear that people with breathing problems are being shown away my god.
Helpful (0)
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Edwina K
1 reviews | Active since Jan 2020
23 Jul 2020, 09:23
Worst hospital
This is the worst hospital and i feel sorry that our people living in this area has got no where else to go. My mother who is a 59yr old woman had to walk 3 weeks after her medication every time she has to wake up early to stand in a line whole day only to be told to come the next day. They never answer there phones and i think its disgusting there filing system and administration department sucks big time. I would do 10 times a better job. The people that works there makes it clear they only there for the money and don't give a rats bum of service delivery and helping our people. Very sad something needs to be done and I will escalate this complaint till the right person or someone with a heart does something about this . People are dying because of this negligence and to hear that people with breathing problems are being shown away my god.
0
Replies (0)