AK
Aurelie K
Active since Apr 2020
13
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0
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13 reviews55 months ago
Thieves
I am small business owner trying to winy bread honestly and today my heart is so broken. I have sent a parcel from CPT using pudo. 16 bottles of chilli sauces that I sell for R60 each and a jersey as a gift to my little sister. The parcel has arrived. No jersey and only 10 bottles. I WhatsApp Pudo and this is their reply : Hello Aurelie K. ! You are currently speaking to Heidelberg Kiosk . Your query is noted and will be escalated to the relevant department for further action. Thank you. They don't care I would have preferred to read a sorry about that.... Anyway that's life
0 replies
55 months ago
Uber is the devil's business
If there is a company that must be blacklisted in South Africa it's Uber. Uber doesn't have an emergency line for calls ??? What happens in a case of insecurities who do we phone? 1* I ordered Uber package to deliver my product by a customer. Until today I don't know where the product is or where the driver is. I haven't heard from Uber meanwhile in my business I have lost points in my service quality and I have lost my inventory plus capital spent on Uber 2 the other day I took Uber. When the driver comes for someone who drives those very small Chevrolet he was really full of himself then he takes a route I don't like ( it was at night and vootrekker is dangerous) I ask : sorry sir can you turn left the driver is like why I say I feel safe then he gives me an attitude I was like ok this guy can do something wrong. Uber has never been the best let go back to support meter taxis in our areas this guy's were the best. Don't even email me or call to apologize or explain long stories no time I need to work to cover the cost of expenses caused by your company.
0 replies
61 months ago
How many babies or mother die at the MOU in elsiesriver?
Good day, As I am writing this review my eyes are filled with tears. I was scared to go public but the service I received from the Goodwood clinic from my first month up to 32 weeks until I go to the elsies river clinic at 36 weeks was just perfect. I would like to acknowledge the good service the security offered. I had no problems with nurses or anyone. Yesterday the 31st of march 2021, I had severe stomach pain so I decided to go to elsiesriver MOU. Arrived at the hospital the nurse helped me get at the MOU ward unfortunately it was the wrong entrance. When I arrived there the sister or nurse in charge told me rudely what are you doing here , this entrance is not for you only for stuff. I explained myself and said sorry I was directed here hence I came here, sorry. She told me to go out and around until I see the security and the security will help. They good security helped me. Once in the ward the same nurse ( short, fat, very loud, Muslim, no manners , shouts at everyone, coloured and knows no meaning of privacy ) was shouting at the patient who was there before me. Anyway that's not my problem. When it's my turn , I am in the room.The lady touched my stomach and I moved just a little bit as it was a bit painful and that's where all started. She asked me to dress up, pack my stuff and go home or she will send me to kaarl bramer. I was scared I thought something was wrong with me or the baby and when I moved a bit my hands just touched her a bit. She shouted at me why did you touch my hands( I don't know if I look crazy or brutal to maybe think I would hit her ) I said mum, I am sorry just that that place is very painful I can barely sit or eat because of the pain. Yes but God somewhere else. I was like ha Okey then I stood up then she said sleep I want to check if your baby's heart is beating....after thinking I was like , I have a medical aid , I have a family why should I suffer here while I can go to a better hospital ? Hence I told her no thank you mum don't worry I will go somewhere else. That's just increased the fire. She started to say that I said she was rude, I have never used that word and told me to explain to the other sister why I touched her hands. I just broke in years litteraly broke in years I was amazed by how a midwife could be sooooo wicked. Thanks God another one came and gave me the best services.assured me that all was well with me and with the baby( meanwhile the other one was still shouting and telling me story to everyone for at least 25 minutes) You know, I hope this will be read.You cannot be a nurse and be so heartless, this are the kind of women who can kill. Kill a newborn or the mother. I am traumatized since yesterday, I have not stopped thinking out the innocent people or the less privileged who cannot afford going elsewhere than elsiesriver. Once I give birth I will make sure I assist at least one woman per month with the little I can just not to live with such trauma. My case was soooo little what about those who arrive there and cannot do anything or are bleeding and then have that midwife. It's very unfortunate and I pray that when I give birth that trauma will go by God's might grace I will go private. I wish all the best to that midwife and may God just renumerate her as she deserves
0 replies
70 months ago
Bad service
It's lockdown,VFS is closed.I have a proof that I have applied for my visa and I am waiting for VFS to resume.i provide the proof yet moneygram is not helping.So how am I supposed to survive ?
0 replies
71 months ago
DBP44171291055
Kindly tell your drivers to stop saying that they tried to call and I don't pick up.Please improve the customer service over the phone. So now, where are my parcels? It's now 8 days or 6 excl weekend. I use Aramex on a daily basis but now they are failing. Better go elsewhere.
0 replies
71 months ago
Just don't get married there please!
Anyone here facing refund problems with them? I am getting a lawyer and hence need to have some people to support me.just with testimonials.I won't ask for any money.
0 replies
71 months ago
Never again
I am back with my complaints.When I call FedEx or email I don't have a feedback.So, I am forced to come on hellopeter. First of all I am complaining the fact that they never pick up calls. Second of all the service is not express but it's really really slow. Third of all why do they try to get money from us even in the little things? If where the parcel comes from they checked and confirm that this is for personal use and it's second hand why the same process has to be done here? We thought where DHL failed FedEx will pass but they are both just the same.Big companies with big names but nothing inside.better fly and collect your good! I am gonna get my private wedding with no wedding dress they can keep it..I am soooo done and the lady dealing with my case is really really not cooperative
210 replies
71 months ago
Help me understand
Someone please help. My fiancé and I paid for our wedding which is supposed to be on the 12 of July.T&C's of the venue clearly state that in case of cancellation there is no refund. During this moment, of a national disaster does it also count as cancellation from both parties and is it normal not to be refunded at least a certain percentages of the money? Since my venue is not able to explain properly what is going on can someone help me understand? Can I take a lawyer and open a case is it legal?
0 replies
72 months ago
Bad service
My parcel has arrived in South Africa since the 25th of the month of May.All I do receive from FedEx are calls saying that they will send an email for customs and I have never received.Today , I call and give the same track number I always give but it cannot be found today...The service is just slow slow slow slow.Forba first time I am disappointed.
105 replies
72 months ago
Wedding refund
Should we take a lawyer to make sure that the fact that you do not refund money for wedding that have not happened is not legal? We understand when the wedding is cancelled by the couple you don't refund but there is a national disaster why is there no refund? Where is the money?
0 replies
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5 Star
1 (7.6923076923076925%)
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1 Star
12 (92.3076923076923%)