AE
Aloysius E
Active since Oct 2014
22
Reviews
0
Industries
Reviews
22 reviews51 months ago
Khomisani for President!
I would just like to take time to write this review for one of the shining stars of Eldo Coaches - Khomisani Nkwinika. From the bottom of my heart I wish to publicly thank Khomisani for the way you handled my query. You have showed professionalism throughout all communication, you are true to your word, and you restored my faith in your company. Khomisani promised to call me back and actually calls. She follows up with her colleagues, and keep me posted, even if just to say that she did not received any feedback, but will let me know as soon as she does. Her work is of that standard where she hangs on the phone to make sure that i actually receive the email she is sending me. Thank you very much for your excellent service, my lady! keep it up!
0 replies
60 months ago
CONSIDERING BUYING FROM MAHINDRA? READ HERE FIRST!
I bought a brand new car in October 2019 from Mahindra Kuilsriver, Cape Town. Six months later i started experiencing problems with the car. I informed the salesman and he told me that because of covid they cant do anything for me at that stage. A few months later (level 3) I went for my 10 000km service and they told me they will have to get in contact with my service provider and get back to me. Nobody got back to me. I went again for my 20 000km ( 29 January 2021) service and Roger noted all the defects on the jobcard, and just ignored it and made me pay for the service. Mahindra Kuilsriver did a follow up call to ask if i was satisfied with the service, i explained and they got the guy who serviced the car and made the notes to get back to me. He called, and i told him that the issues i had with the car is still not attended to. He, in true Mahindra fasion, promised to follow up and get back to me, which he never did as they do at Mahindra. This time I contacted Mahindra SA in Pretoria to complain. I spoke to a lady (unfortunately i didnt take her name) who promised to get back to me. Same thing - nothing happened and nobody got back to me. A month or two later, I contacted Mahindra SA in Pretoria again. This time I spoke to one Naledi (0126613161) who also promised that she would get in contact with Mahindra Kuilsriver, and today 2 months later, I still havent heard from Naledi, or anybody from Mahindra. So if you consider buying from them, think twice. Once the sale is done, you're on your own.
0 replies
62 months ago
PRIVATE HOSPITAL QUALITY SERVICE IN ELSIES RIVER!
I shivered when I heard I need to take somebody to a government health facility, but I had the most pleasant experience on Saturday at the Elsies River Community Health Centre. I need to comment nurse R. Prent for her selfless service she gave us. This lady showed the same care to every patient there around me. I could see they were busy but it was clear that her job was not just a source of income, but a calling which she enjoyed. Thank you for your the work you do, and for the manner in which you treat your patients. This lady really broke that stigma I had about government institutions. This kind of service one usually expects and get at private institutions, but she proved me wrong! Well done, Nurse R. Prent. Keep it up!
0 replies
62 months ago
CONSIDERING CHOOSING LEGALWISE? READ HERE FIRST
I feel comfortable to say that ANY other legal insurance is 100 times better than legalwise. I had a matter which in my opinion was straight forward (refund of a deposit) and after 3 years (3 annual leave days and a trip to the housing tribunal on my own, later,) I gave up and resolve the matter myself. I don't think the person handling my case even knows that the matter is resolved. Right now I have another case with them, and I'm dealing with a LELETHU MQINGWANA person who is blatantly ignoring my calls and emails. When I call the number for legalwise Bellville, one of the receptionists even recognise my voice, and just promise to give this LELETHU MQINGWANA person my message. So, its a NO from me. Choose any other company but for your own mental wellbeing, stay away from legalwise. You can thank me later.
56 replies
71 months ago
CONSIDERING USING PAXI?
Well, if you haven't used Paxi before, this is my first experience: I dropped off a parcel on Sunday 7 June 2020. Cape Town - Oudtshoorn. Today, 10days later the parcel is still in Cape Town! Customer service: 3 dropped calls, and a promise to be called back by the manager who is handling my parcel. Manager never called back. They may be cheaper, but definitely not very good. Think twice.
0 replies
76 months ago
Have a slice on us - or not
My birthday was in December and I received an SMS on 20 December where Mugg and Bean invites me to come "have a slice of cake us". There are many other restaurants I could have gone to, but because of this friendly invite, I decided yesterday (5 January 2020) to go to Mugg and Bean in Tygervalley. When the waiter showed me the menu, I first checked with him if I can claim my promised slice of cake, and Emmanuel agreed that it is all above board and I ordered our main meals planning to have the cake for dessert. Because of their generous portions, I decided to have the cake as a take away, and asked for the bill. When it was time to pay, their wonderful "Generosity App" couldn't process the discount for the cake. After a few attempts my waiter called the manager who also couldn't resolve the problem. The waiter said there is nothing he can do, even the manager was there and she couldn't assist. I asked him if he couldn't just make out another receipt, and exclude the cake, which he did, but then he took the cut cake back probably because I did not pay for it! I then paid for the food and drinks and left without the "slice of cake on us"! My frustration is that I choose the Mugg and Bean because of the free slice of can which I now feel was false advertising, and I wonder how many people didn't fall in that same trap. And what were they going to do with the takeaway in the bag? If they were going to throw it away, why couldn't they just give it to me, or were they going to keep it and hope another client orders it... Very disappointed!
0 replies
88 months ago
Case not resolved after 10 months!
I started a case with Legalwise Bellville on 28 March 2018 and today, 9 January 2019 this case has still not been resolved. Legalwise only contacted me once, but all the feedback I get regarding this case is when I contact Legalwise to follow up on the status of the account. If you are reading this and consider taking out Legalwise Membership, don't say I did not warn you.
210 replies
95 months ago
Savannah Williams is a rude Shift Manager!
I visited Telkom Canal Walk (the branch next to Pick 'n Pay) yesterday, 18 June 2018 and did I have a nasty experience! I applied for one of their packages and had all the documents I needed with me. The consultant told me that I could not use an Internet bank statement as a bank stamp, or eStamp is required, which I understood. I went and got a statement from the Standard bank ATM and went back to Telkom. For some or other reason the ATM couldn't dispatch a 3month statement, but gave me a 2 month statement. Now here is where the bad service started. The consultant called savannah williams, who was the shift manager. savannah first told me that she can not accept a 2 month statement, it must be a statement for 3 months. Then she changed her story, saying that she can accept the 2 month statement, but it will take 1 month for my application to be accepted. I told her that it is fine, I don't mind waiting for a month, as long as the application is submitted and in progress. Now she changed her story again, and said that she wont let her consultant submit the application, I can go to the other Telkom branch (opposite MTN in Canal Walk) and see if they will maybe assist me, but she wont. She made me feel like I am stupid and uneducated. Her tone of voice was very derogatory - L O U D and S L O W like I'm deaf and need to read lips. All of this in front of her team member! What an example! This is unacceptable! I asked her for her name, she gave a one word reply "savannah". I had to ask her, "savannah do you have a surname?" Her reply: "Williams." What an unprofessional attitude for a shift manager! The worst was that when I tried the other Telkom branch, a very professional young lady received me, gave me a ticket, and a young gentleman assisted me. He told me that I am an existing Telkom client, and finalised my application. My question is - is Telkom aware of how this woman treats their existing and potential clients? How many people didn't she treat like this before. And how many more clients will have to be belittled like this!
53 replies
97 months ago
THINK TWICE BEFORE JOINING LEGALWISE
I have (in my opinion) a very straight forward case where I have paid a double deposit and a month's rent in advance and the accommodation I intended to rent was not available at the time. I had to find other accommodation, and the landlord now refuse to pay back my money. I took this case to LegalWise. This was the first time I used LegalWise after more than a year of paying consistent monthly premiums. I can with all the disappointment in the world confirm that dealing with LegalWise is not the most pleasant thing I have ever done. Liana Dennis was appointed to deal with my case. Boy is it difficult to get hold of this lady. Remember, the people assigned to deal with your case does not have any direct numbers, so you have to log a call requesting a call back. I don't know what the turnaround times are for call backs, but I often wait 4 - 5 days for a call back. Many times I have logged another call while waiting for a call-back / feedback. Speaking of which - feedback is only given when you call. Nobody calls you to give you any info regarding your case if you do not call. This specific case was opened on 28 March 2018 and ever since nobody ever contacted me. The only contact was made after I called and logged a call. So if you consider joining LegalWise - please take note of the kind of service I have received.
53 replies
106 months ago
SUPERB SERVICE BY TAHIR
<p>I can go on about how bad my experience was at Incredible Connection V&A Waterfront, till I had the good fortune of dealing with Tahir. I return a product for repairs in December 2017 and i had numerous visits to Incredible V&A waterfront, numerous calls to the store, and even to their national call centre and nobody could assist me. Either i got no reply, no response, left messages and got no return call, or just being ignored. In one last desparate attempt I visited Incredible V&A and recieved service by this professional young man. He tried all possible ways to find my case on the system, because did not have my Job Card with me at th time. He found me on the system and was shocked to see that this case was 6 months old. Tahir printed a copy of the job card for my records and promised to give the matter urgent attention. AND HE DID! Two days later I received a call to say he had a brand new replacement for me.</p> <p>I dont have the words to express my appreciation for the way this gentleman handled my case. He is definately a much needed asset to Incredible Connection V&A Waterfront!! Keep it up Tahir! You will get far with this friendly and professional attitude of yours! Thank you so much!</p>
0 replies
Review Distribution
5 Star
7 (31.818181818181817%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (18.181818181818183%)
1 Star
11 (50%)