

eToro
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have been trying to withdraw my money from Etoro for a month now. I have moved countries and cannot update my bank details from my side, it keeps declining and my bank can't explain why. I have sent my new ban details to Etoro twice to be updated and still nothing has been done. When I contact support I keep getting transferred from agent to agent without any success. How do i get my money out of Etoro and close my account? No one can seem to answer me.
1 reviews | Active since Jan 2020
I have been trying to withdraw my money from Etoro for a month now. I have moved countries and cannot update my bank details from my side, it keeps declining and my bank can't explain why. I have sent my new ban details to Etoro twice to be updated and still nothing has been done. When I contact support I keep getting transferred from agent to agent without any success. How do i get my money out of Etoro and close my account? No one can seem to answer me.
1 reviews | Active since Jan 2020
I am no longer receiving the verification codes via sms or phone. Etoro platform does not make it easy to contact them without logging on. Etoro, please advise how I can log in.
1 reviews | Active since Jan 2020
I am no longer receiving the verification codes via sms or phone. Etoro platform does not make it easy to contact them without logging on. Etoro, please advise how I can log in.
1 reviews | Active since Jan 2020
Ticket 05785617 I was using etoro for years. suddenly they decided to close the account because they deemed it "inactive" when I contacted them on this they said "The reason for the closure of your account is due to regulatory requirements. South Africa is considered a high-risk country, and as a result, we have implemented procedures in accordance with these regulations. An email notification was sent to all accounts originating from this location to inform them of this procedure." There was no instruction on how to prevent this from happening. You cannot just contact them and support on etoro's side has over the years been very lacking. I would not recommend trading with ETORO.. avoid if possible. I did not have money to invest the past 3 years and the sad thing is I was looking start up again this year. ETORO just threw away this customer for good! I am now looking to move www.interactivebrokers.com
1 reviews | Active since Jan 2020
Ticket 05785617 I was using etoro for years. suddenly they decided to close the account because they deemed it "inactive" when I contacted them on this they said "The reason for the closure of your account is due to regulatory requirements. South Africa is considered a high-risk country, and as a result, we have implemented procedures in accordance with these regulations. An email notification was sent to all accounts originating from this location to inform them of this procedure." There was no instruction on how to prevent this from happening. You cannot just contact them and support on etoro's side has over the years been very lacking. I would not recommend trading with ETORO.. avoid if possible. I did not have money to invest the past 3 years and the sad thing is I was looking start up again this year. ETORO just threw away this customer for good! I am now looking to move www.interactivebrokers.com
1 reviews | Active since Jan 2020
My account suddenly disappeared. When I try to log in to my account the app wants to verify my identity, and when I do so it says I already have an account. it goes into an infinite loop and there is no option where I can contact support because I cant get into my account. I give this a 1 rating because i cant get support and therefore i basically lost all my money.
1 reviews | Active since Jan 2020
My account suddenly disappeared. When I try to log in to my account the app wants to verify my identity, and when I do so it says I already have an account. it goes into an infinite loop and there is no option where I can contact support because I cant get into my account. I give this a 1 rating because i cant get support and therefore i basically lost all my money.
1 reviews | Active since Jan 2020
I have used Etoro for a while now, and not had a problem. I transferred some funds (as usual) from my South African Nebank account, this went through, I bought shares and then all of a sudden, a while after, I receive an email saying some of my funds that have been transferred to my Etoro account, are missing, and I need to deposit money right away. I, naturally, thought this was a scam... the money has left my bank account, surely this can be true. So I left it. I then receive an email saying my account will be closed as I don't have the funds. How was I able to buy shares if the money wasn't there? and then only 2/3 weeks later, get told i didn't in fact receive any money into my deposit account. This makes no sense! I had money, and I bought shares???? They were allocated! Etoro blamed Nedbank, Nedbank blamed Etoro... and here we sit. No one can help me. What I do know, is the money, once again, has left my bank account, it was in my eToro account, and then it wasnt??? No one can tell me where it went. Its difficult to chat to Etoro as they are an international company, but we have been emailing back and forth. Nedbank tells me everything is right on their side?? The problem here is not only is my money missing and NOBODY can help, I bought the shares at the price they were back then... when (if) this all gets solved, will I still get it at that price - or do I lose the money I would have gained by now? Can someone in Etoro please help me????
1 reviews | Active since Jan 2020
I have used Etoro for a while now, and not had a problem. I transferred some funds (as usual) from my South African Nebank account, this went through, I bought shares and then all of a sudden, a while after, I receive an email saying some of my funds that have been transferred to my Etoro account, are missing, and I need to deposit money right away. I, naturally, thought this was a scam... the money has left my bank account, surely this can be true. So I left it. I then receive an email saying my account will be closed as I don't have the funds. How was I able to buy shares if the money wasn't there? and then only 2/3 weeks later, get told i didn't in fact receive any money into my deposit account. This makes no sense! I had money, and I bought shares???? They were allocated! Etoro blamed Nedbank, Nedbank blamed Etoro... and here we sit. No one can help me. What I do know, is the money, once again, has left my bank account, it was in my eToro account, and then it wasnt??? No one can tell me where it went. Its difficult to chat to Etoro as they are an international company, but we have been emailing back and forth. Nedbank tells me everything is right on their side?? The problem here is not only is my money missing and NOBODY can help, I bought the shares at the price they were back then... when (if) this all gets solved, will I still get it at that price - or do I lose the money I would have gained by now? Can someone in Etoro please help me????
1 reviews | Active since Jan 2020
OVER 12 HRS NOW AND YOUR OFFLINE TOOL IS A JOKE AND NOT WORKING. WE ARE LOOSING ALL MONEY HERE AND SINCE 8 HOURS WE HAVE NO UPDATES AT ALL. THIS WILL END UP WITH A LOT OF USERS WILL LEAVE ETORO AND ALSO CLAIM COMPENSATIONS. ETORO WILL BE DONE WHEN THIS IS GOING ON LIKE THIS. NOT EVEN THE CUSTOMER SERVICE FORM ON THEYR WEBSITE IS WORKING. I'VE TRIED IT TO SEND AN EMAIL TO THEM AND OPEN A TICKET AS GUEST AND EVEN THEIR IT IS STATING PLEASE LOGIN TO SEND. THAT'S ALSO A SOLUTION TO GET RID OF USERS.
1 reviews | Active since Jan 2020
OVER 12 HRS NOW AND YOUR OFFLINE TOOL IS A JOKE AND NOT WORKING. WE ARE LOOSING ALL MONEY HERE AND SINCE 8 HOURS WE HAVE NO UPDATES AT ALL. THIS WILL END UP WITH A LOT OF USERS WILL LEAVE ETORO AND ALSO CLAIM COMPENSATIONS. ETORO WILL BE DONE WHEN THIS IS GOING ON LIKE THIS. NOT EVEN THE CUSTOMER SERVICE FORM ON THEYR WEBSITE IS WORKING. I'VE TRIED IT TO SEND AN EMAIL TO THEM AND OPEN A TICKET AS GUEST AND EVEN THEIR IT IS STATING PLEASE LOGIN TO SEND. THAT'S ALSO A SOLUTION TO GET RID OF USERS.
Hellopeter has tracked eToro across 8 reviews. eToro hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used eToro? Write a review to help others decide.