ES
EXL SERVICES PTY LTD
Unclaimed Business
ES
EXL SERVICES PTY LTD
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.3|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(33.3%)
1(66.7%)
5(0%)
4(0%)
3(0%)
2(33.3%)
1(66.7%)
Frequently Asked Questions About EXL SERVICES PTY LTD
EXL SERVICES PTY LTD has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked EXL SERVICES PTY LTD across 20 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJA
PK
Pumza K
1 reviews | Active since Jan 2020
2 Aug 2025, 02:42
Recruitment Process
They say a company’s recruitment process sets the tone for what you can expect as an employee and based on my experience with EXL, that’s concerning. I was invited for an interview at 08:30, and the process dragged on until 17:00 with little communication or regard for candidates’ time. The experience was disorganised, and the recruitment staff did not demonstrate the professionalism one would expect from an HR team. EXL would benefit from modernising its hiring process, perhaps digitising certain steps to avoid unnecessary face-to-face delays. There’s significant room for improvement.
Helpful (0)
|Replies (0)PK
Pumza K
1 reviews | Active since Jan 2020
2 Aug 2025, 02:42
Recruitment Process
They say a company’s recruitment process sets the tone for what you can expect as an employee and based on my experience with EXL, that’s concerning. I was invited for an interview at 08:30, and the process dragged on until 17:00 with little communication or regard for candidates’ time. The experience was disorganised, and the recruitment staff did not demonstrate the professionalism one would expect from an HR team. EXL would benefit from modernising its hiring process, perhaps digitising certain steps to avoid unnecessary face-to-face delays. There’s significant room for improvement.
0
Replies (0)KM
Khanyiswa M
1 reviews | Active since Jan 2020
24 Jun 2025, 10:00
Unprofessional way of recruiting and selfishness
I app**** at EXL then a lady called me in the morning inviting me to an interview and assessment, same day around 3pm a guy from exl called me inviting me to an interview I was confused I told the guy there was a lady called me in the morning inviting me to an interview he said it's ok then ended the call.after I spoke with the guy I received a reject email from exl I was confused I asked the lady who called me in the morning what is going on?she said she's going to check n get back to me,she didn't get back to me instead I received an email inviting me to an interview next day I guess the lady spoke with the guy who called me at 3pm let's just sent her an email to the interview then when she's here we'll say she doesn't qualify for the post we are recruiting for indeed I went there I found other people surprisingly they did group interviews you'll be interviewed infront of everyone which is very unprofessional that barely took five minutes and we were told we don't qualify for the post that they are recruiting for currently,my question is why did they called us knowing very well we don't qualify because on my cv they can see I don't have an experience for the current post I and others wasted our money to go there only to be told that,and most of us we borrowed the money to go there. Last week Thursday 17:55 I received an email from this exl company from a guy by the name siyanda molefe inviting me to an interview and assessment and I saw the email around 8pm and it was inviting me to come the next day which is Friday I started contacting people trying to find money when I noticed I can't find money I contacted siyanda molefe via WhatsApp ask him to reschedule Monday and he never responded till now mind you exl company when you apply it says you can communicate via WhatsApp if you have something to say but he's selfish enough not to respond to those WhatsApp messages while the company has given him that number and wifi definitely so that he can respond to people like us,you send me an email 17:55 you invite me to attend tomorrow where do you think I'll money for transport in such a short notice and you Unprofessional enough not to respond please exl must know siyanda molefe does not respond and he is unprofessional and other recruiters so many people complaining about the samething.I've decided to never apply to that company again never ever .
Helpful (0)
|Replies (0)KM
Khanyiswa M
1 reviews | Active since Jan 2020
24 Jun 2025, 10:00
Unprofessional way of recruiting and selfishness
I app**** at EXL then a lady called me in the morning inviting me to an interview and assessment, same day around 3pm a guy from exl called me inviting me to an interview I was confused I told the guy there was a lady called me in the morning inviting me to an interview he said it's ok then ended the call.after I spoke with the guy I received a reject email from exl I was confused I asked the lady who called me in the morning what is going on?she said she's going to check n get back to me,she didn't get back to me instead I received an email inviting me to an interview next day I guess the lady spoke with the guy who called me at 3pm let's just sent her an email to the interview then when she's here we'll say she doesn't qualify for the post we are recruiting for indeed I went there I found other people surprisingly they did group interviews you'll be interviewed infront of everyone which is very unprofessional that barely took five minutes and we were told we don't qualify for the post that they are recruiting for currently,my question is why did they called us knowing very well we don't qualify because on my cv they can see I don't have an experience for the current post I and others wasted our money to go there only to be told that,and most of us we borrowed the money to go there. Last week Thursday 17:55 I received an email from this exl company from a guy by the name siyanda molefe inviting me to an interview and assessment and I saw the email around 8pm and it was inviting me to come the next day which is Friday I started contacting people trying to find money when I noticed I can't find money I contacted siyanda molefe via WhatsApp ask him to reschedule Monday and he never responded till now mind you exl company when you apply it says you can communicate via WhatsApp if you have something to say but he's selfish enough not to respond to those WhatsApp messages while the company has given him that number and wifi definitely so that he can respond to people like us,you send me an email 17:55 you invite me to attend tomorrow where do you think I'll money for transport in such a short notice and you Unprofessional enough not to respond please exl must know siyanda molefe does not respond and he is unprofessional and other recruiters so many people complaining about the samething.I've decided to never apply to that company again never ever .
0
Replies (0)MM
Mihle M
1 reviews | Active since Jan 2020
28 May 2025, 20:15
Failed to pay
Horrible experience these people are refusing to pay me my money I resigned with immediate effect however they owe me for the days I have worked as I left the company after cut of date now they have ridiculous deduction that I know nothing about
Helpful (0)
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Mihle M
1 reviews | Active since Jan 2020
28 May 2025, 20:15
Failed to pay
Horrible experience these people are refusing to pay me my money I resigned with immediate effect however they owe me for the days I have worked as I left the company after cut of date now they have ridiculous deduction that I know nothing about
0
Replies (0)LW
Lucina W
1 reviews | Active since Jan 2020
19 Feb 2025, 10:38
No employee satisfaction
So Exl is a nice place to work at however the should also work on their employee satisfaction they don't care about you being sick going through mental situations. Their leadership should go for skills training as management and up is not doing anything for their employees you get paid a salary and that's it. No employee satisfaction and yet we are the people who does the work.
Helpful (0)
|Replies (0)LW
Lucina W
1 reviews | Active since Jan 2020
19 Feb 2025, 10:38
No employee satisfaction
So Exl is a nice place to work at however the should also work on their employee satisfaction they don't care about you being sick going through mental situations. Their leadership should go for skills training as management and up is not doing anything for their employees you get paid a salary and that's it. No employee satisfaction and yet we are the people who does the work.
0
Replies (0)TJ
Tara J
1 reviews | Active since Jan 2020
20 Sept 2024, 12:57
Bad recruiter
How can a recruiter invite to do an assessment and said that one should be there at 8 o'clock and do not evens check up on you. You sit there the whole day without communication from your recruiter. The other recruiters interact with those who they invite. The name's of the recruiter is Monique. She clearly dont give a f**k .The only time she camed around was past 4 to let a person know that they will assist a person soon. Mind you this there was little computers but how can they operate like this. I got home evens late because of sitting there the whole day. I could of do something else that. Geez it was the worse day of my life. i wanted to cry because one dont do that to the next person.
Helpful (0)
|Replies (0)TJ
Tara J
1 reviews | Active since Jan 2020
20 Sept 2024, 12:57
Bad recruiter
How can a recruiter invite to do an assessment and said that one should be there at 8 o'clock and do not evens check up on you. You sit there the whole day without communication from your recruiter. The other recruiters interact with those who they invite. The name's of the recruiter is Monique. She clearly dont give a f**k .The only time she camed around was past 4 to let a person know that they will assist a person soon. Mind you this there was little computers but how can they operate like this. I got home evens late because of sitting there the whole day. I could of do something else that. Geez it was the worse day of my life. i wanted to cry because one dont do that to the next person.
0
Replies (0)LA
Liston A
1 reviews | Active since Jan 2020
16 Sept 2024, 01:03
EXL parking facilities
As an employee who's been with the business for almost 4 years to date, howcome I still don't have access to the parking facility at the portside building. I have to come to work everyday and perform my best while not having the security of parking my vehicle safely and securely. Upper management, mid level and even lower management Has access to parking, most of which don't even use their own transport/vehicles. So is it just because I'm an agent level so it's not that important to the company? I have already received 2 parking tickets from parking my vehicle in front of the business, which I have spoken to and shown my manager both of which the company has made no effort in reimbursing me for as my manager has assured me would happen. The business called me back to office from having worked at home, I've been back in office for over 6 months again to date with still no parking access. It's the bear minimum, EXL do better.
Helpful (0)
|Replies (0)LA
Liston A
1 reviews | Active since Jan 2020
16 Sept 2024, 01:03
EXL parking facilities
As an employee who's been with the business for almost 4 years to date, howcome I still don't have access to the parking facility at the portside building. I have to come to work everyday and perform my best while not having the security of parking my vehicle safely and securely. Upper management, mid level and even lower management Has access to parking, most of which don't even use their own transport/vehicles. So is it just because I'm an agent level so it's not that important to the company? I have already received 2 parking tickets from parking my vehicle in front of the business, which I have spoken to and shown my manager both of which the company has made no effort in reimbursing me for as my manager has assured me would happen. The business called me back to office from having worked at home, I've been back in office for over 6 months again to date with still no parking access. It's the bear minimum, EXL do better.
0
Replies (0)NT
Nosiphiwe T
1 reviews | Active since Jan 2020
15 Jun 2024, 01:15
Leave Days Payout.
Since 2022, till today my leave days have not been paid out! Im so ****ed. No over ever responds to to emails nothing!.
Helpful (0)
|Replies (0)NT
Nosiphiwe T
1 reviews | Active since Jan 2020
15 Jun 2024, 01:15
Leave Days Payout.
Since 2022, till today my leave days have not been paid out! Im so ****ed. No over ever responds to to emails nothing!.
0
Replies (0)