Eye save optometrist
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
100
Recommended: Very Likely
Jun '25 - May '26
Eye save optometrist has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Eye save optometrist across 8 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The Optometrist, Siraj and the rest of the team were amazing, I had such a horrible week prior to the visit, and when I went for my eye test from the 1st step to the consultation to having a enlighten and encouraging conversation. They provided me with Neaurolense which assisting my eyes on the best way.
1 reviews | Active since Jan 2020
The Optometrist, Siraj and the rest of the team were amazing, I had such a horrible week prior to the visit, and when I went for my eye test from the 1st step to the consultation to having a enlighten and encouraging conversation. They provided me with Neaurolense which assisting my eyes on the best way.
1 reviews | Active since Jan 2020
20 May 2023 went for an eye test at Atlantis eye save optometrist, 1 week later received my blue frame, which was perfect. 2 weeks later 1 of the *****s on the frame came loose and I returned it for repairs. After 1 week I went back and was told that the blue frames was out of stock and decided to give me a Grey frame. I accepted the Grey frame, but after proper inspection at home I noted the sides of the lenses was showing. On my blue frame the side of the lenses was not showing. I took it back and theg send it back to their factory. 1 week layer received the Grey frame again and it still had the same issue, sides of lenses was showing. They send it back to their factory and attempted again to resolve this matter. After 3 times of sending it back the factory admitted that it was a factory default and cannot be rectified. The owner the demanded his reception ladies not to assist me any further and for future business and to take the glasses, and refund me the money paid. The money was never reversed to mg medical aid and I laid a formal complaint at the HPCSA. After the HPCSA conducted an investigation and demanded eye save to pay the refund, the refund was only paid on 22 August 2024. It appears that eye save atlantis wanted to get anyway with this. This is unprofessional, dishonest and somehow *****ulent. Would not recommend!
1 reviews | Active since Jan 2020
20 May 2023 went for an eye test at Atlantis eye save optometrist, 1 week later received my blue frame, which was perfect. 2 weeks later 1 of the *****s on the frame came loose and I returned it for repairs. After 1 week I went back and was told that the blue frames was out of stock and decided to give me a Grey frame. I accepted the Grey frame, but after proper inspection at home I noted the sides of the lenses was showing. On my blue frame the side of the lenses was not showing. I took it back and theg send it back to their factory. 1 week layer received the Grey frame again and it still had the same issue, sides of lenses was showing. They send it back to their factory and attempted again to resolve this matter. After 3 times of sending it back the factory admitted that it was a factory default and cannot be rectified. The owner the demanded his reception ladies not to assist me any further and for future business and to take the glasses, and refund me the money paid. The money was never reversed to mg medical aid and I laid a formal complaint at the HPCSA. After the HPCSA conducted an investigation and demanded eye save to pay the refund, the refund was only paid on 22 August 2024. It appears that eye save atlantis wanted to get anyway with this. This is unprofessional, dishonest and somehow *****ulent. Would not recommend!
1 reviews | Active since Jan 2020
Good day, this is my husbands account. I was employed as a receptionist at eye save optometrist in grassy Park beginning of the year. Bear in mind they are Muslim based compamy 4 months into my employment i got called in to office to be told 'we thought by now you wouldve embraced islam. Muslim Customers are apparently complaining because a Christian girl are the front of a Muslim company. In the words of the boss of this specific eye save he tells me customers says its' geraam', and he has to let me go. Today i am unemployed because im not muslim? Please if there is anyone out there that can help, how do i go about this.
1 reviews | Active since Jan 2020
Good day, this is my husbands account. I was employed as a receptionist at eye save optometrist in grassy Park beginning of the year. Bear in mind they are Muslim based compamy 4 months into my employment i got called in to office to be told 'we thought by now you wouldve embraced islam. Muslim Customers are apparently complaining because a Christian girl are the front of a Muslim company. In the words of the boss of this specific eye save he tells me customers says its' geraam', and he has to let me go. Today i am unemployed because im not muslim? Please if there is anyone out there that can help, how do i go about this.
1 reviews | Active since Jan 2020
Dear Ridwaan and Staff @Eye Save Lentegeur Mitchells Plain, I hope this message finds you well. I wanted to take a moment to express my deepest gratitude for your generous sponsorship of spectacles to a young man in need. Your support means more to us than words can express. Thanks to your expertise and generosity, he now has the perfect pair of spectacles that gives him the ability to take on this world with perfect vision. Your commitment to community health and your dedication to providing exceptional eye care truly shine through in your practice. You are not only a skilled optometrist but also a compassionate individual who cares deeply about your patients' well-being. Please accept this heartfelt thank you once again for your sponsorship. I look forward to continuing to recommend your services to friends and family with great enthusiasm. Warm regards, Taryn-Lee Naidoo
1 reviews | Active since Jan 2020
Dear Ridwaan and Staff @Eye Save Lentegeur Mitchells Plain, I hope this message finds you well. I wanted to take a moment to express my deepest gratitude for your generous sponsorship of spectacles to a young man in need. Your support means more to us than words can express. Thanks to your expertise and generosity, he now has the perfect pair of spectacles that gives him the ability to take on this world with perfect vision. Your commitment to community health and your dedication to providing exceptional eye care truly shine through in your practice. You are not only a skilled optometrist but also a compassionate individual who cares deeply about your patients' well-being. Please accept this heartfelt thank you once again for your sponsorship. I look forward to continuing to recommend your services to friends and family with great enthusiasm. Warm regards, Taryn-Lee Naidoo
1 reviews | Active since Jan 2020
I visited Eye Save Optometrist in St. Georges Mall quite some time back. I decided to try them again about 1 year ago. They did an eye test an I purchased a pair of glasses. Over the past year I have noticed when I am at a meeting and I sit in the front row I am unable to read the screen. When I watch TV and I am 3ft away I cannot read the screen. I find that Eyesave did not give me the correct glasses and I am very unhappy with the pair they gave me as I am not able to see clearly and i feel that they gave me the incorrect script. I know its a year but I wanted to make sure that I was happy with their service.
1 reviews | Active since Jan 2020
I visited Eye Save Optometrist in St. Georges Mall quite some time back. I decided to try them again about 1 year ago. They did an eye test an I purchased a pair of glasses. Over the past year I have noticed when I am at a meeting and I sit in the front row I am unable to read the screen. When I watch TV and I am 3ft away I cannot read the screen. I find that Eyesave did not give me the correct glasses and I am very unhappy with the pair they gave me as I am not able to see clearly and i feel that they gave me the incorrect script. I know its a year but I wanted to make sure that I was happy with their service.
1 reviews | Active since Jan 2020
Back in 2020 had to do my first eye test and buy glasses in Eye care capetown, Considering that I have never been a fan of glasses to make choices within few minutes after the test. The African Female Optomotrist from KZN which I forgot her name at moment, surprised me with advices nearby frame samples which were the best tip for past two years till now.Without her input I was going to pick something that fit in my head cause there plenty of glasses with variations .If she is still around I would not mind considering upgrading after she made R1000.00 spent felt like I bought expensive glasses.
1 reviews | Active since Jan 2020
Back in 2020 had to do my first eye test and buy glasses in Eye care capetown, Considering that I have never been a fan of glasses to make choices within few minutes after the test. The African Female Optomotrist from KZN which I forgot her name at moment, surprised me with advices nearby frame samples which were the best tip for past two years till now.Without her input I was going to pick something that fit in my head cause there plenty of glasses with variations .If she is still around I would not mind considering upgrading after she made R1000.00 spent felt like I bought expensive glasses.
1 reviews | Active since Jan 2020
Wow Great service ,the optometrist is so thorough, professional and friendly ,I felt so at home keep up the good work guys
1 reviews | Active since Jan 2020
Wow Great service ,the optometrist is so thorough, professional and friendly ,I felt so at home keep up the good work guys
1 reviews | Active since Jan 2020
The St Georges staff is terrible to the T, worst service i have ever received went there for my prescription glasses, one lady told me excuses which were senseless after after she ran out of excuses then told me the other could help me if she likes, the tall big lady then came and and mid way went out to have a smoke and chat, the lady assisting looked like a trainee, hire people who want to work and not hand around- disgusted customer- i was there on this past Thursday, you have a nice brand but with you staff you will loose customers. i don't ever want to go there again.
1 reviews | Active since Jan 2020
The St Georges staff is terrible to the T, worst service i have ever received went there for my prescription glasses, one lady told me excuses which were senseless after after she ran out of excuses then told me the other could help me if she likes, the tall big lady then came and and mid way went out to have a smoke and chat, the lady assisting looked like a trainee, hire people who want to work and not hand around- disgusted customer- i was there on this past Thursday, you have a nice brand but with you staff you will loose customers. i don't ever want to go there again.
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