ES
eye supply
Unclaimed Business
ES
eye supply
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Business & Legal Services
#10NPS Score
0Unlikely
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
20 Nov 2023, 08:14
Great service
Thank you eye supply team. The staff has always been very helpful and go over and above to help, even when my contacts were out of stock. I was very happy when eyesupply matched the cheaper offer on my lenses. I know that my lenses will arrive within a couple of days, hassle free.
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Anonymous
1 reviews | Active since Jan 2020
20 Nov 2023, 08:14
Great service
Thank you eye supply team. The staff has always been very helpful and go over and above to help, even when my contacts were out of stock. I was very happy when eyesupply matched the cheaper offer on my lenses. I know that my lenses will arrive within a couple of days, hassle free.
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Anonymous
1 reviews | Active since Jan 2020
16 Nov 2023, 08:58
DO NOT ORDER FROM EYE SUPPLY!
The initial order had someone else's name, ID and medical aid details - they then changed the details after I informed them. then they sent the revised invoice, which had the wrong order, and I had to change it. then the revised invoice was sent which I used to submit to Discovery, - Discovery didn't cover the cost - I do not know why - but i WILL NEVER ORDER FORM EYE SUPPLY AGAIN! FIRST AND LAST!
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Anonymous
1 reviews | Active since Jan 2020
16 Nov 2023, 08:58
DO NOT ORDER FROM EYE SUPPLY!
The initial order had someone else's name, ID and medical aid details - they then changed the details after I informed them. then they sent the revised invoice, which had the wrong order, and I had to change it. then the revised invoice was sent which I used to submit to Discovery, - Discovery didn't cover the cost - I do not know why - but i WILL NEVER ORDER FORM EYE SUPPLY AGAIN! FIRST AND LAST!
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Replies (0)KB
Karin B
1 reviews | Active since Jan 2020
22 Dec 2022, 09:58
Pathetic service at EYE SUPPLY - AMARA BREAKS PROMISES
Terrible service, will never use them again: 1. Ordering is easy but they take your money before they tell you that stuff is out of stock 2. 3 days after you order, you find out that your stuff is on backorder 3. After 1 week there is no feedback or update on the status link, so you phone and get told Amara will phone you back 4. The following day Amara has not phoned so.you phone again and Amara did not receive the message to phone you. Amara tells that your lenses will take 8 weeks!! But in the meantime she will order you a trial lenses because they understand that your last pair of lenses is already in my eyes. 5. Amara says she will communicate by email. No email Is received 7 days later and no delivery of trial pair either, but no communication so who knows.Maybe a lie! 6. You try phone 8 days later and are told we are at our Christmas function, phone on Monday. I ordered on 28 November, today is 21 December and the first time I will be able to phone again is 28 December. So happy that you have had my money for 1 month earning interest. I think I will just ask for a refund on 28th because this is pathetic Thanks Amara at Eye Supply for the awesome service....NOT!!!!!
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Karin B
1 reviews | Active since Jan 2020
22 Dec 2022, 09:58
Pathetic service at EYE SUPPLY - AMARA BREAKS PROMISES
Terrible service, will never use them again: 1. Ordering is easy but they take your money before they tell you that stuff is out of stock 2. 3 days after you order, you find out that your stuff is on backorder 3. After 1 week there is no feedback or update on the status link, so you phone and get told Amara will phone you back 4. The following day Amara has not phoned so.you phone again and Amara did not receive the message to phone you. Amara tells that your lenses will take 8 weeks!! But in the meantime she will order you a trial lenses because they understand that your last pair of lenses is already in my eyes. 5. Amara says she will communicate by email. No email Is received 7 days later and no delivery of trial pair either, but no communication so who knows.Maybe a lie! 6. You try phone 8 days later and are told we are at our Christmas function, phone on Monday. I ordered on 28 November, today is 21 December and the first time I will be able to phone again is 28 December. So happy that you have had my money for 1 month earning interest. I think I will just ask for a refund on 28th because this is pathetic Thanks Amara at Eye Supply for the awesome service....NOT!!!!!
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:Leon Ferris
1 reviews | Active since Jan 2020
31 Aug 2022, 15:33
Misleading advertising... EYE SUPPLY
This is the second time I ordered the exact same lenses and they did not have stock. Then they blame the supplier for not having stock. If you have a website that sells stuff, then you should have an inventory system that says the kind of lenses are not in stock. It should say that you will wait 2 weeks or four weeks if there is NO stock. I can then decide to take another brand that is in stock. My goodness... I need the stuff now. Not chit chatting about helping me in another way. Misleading advertising and now they sit with your money. Really! They first take your money and now they email you **** about step whatever is next. You can really improve on this. It is a HELL of an inconvenience. The last time I was about to go overseas and the same thing happened. I was gonna give 1 star - when they have stock, you receive it in 2 to 3 days. And I am in an outlying area. So another star for that. Do better eyesupply. This is not service. This is TERRIBLE service. VERY disappointed!
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:Leon Ferris
1 reviews | Active since Jan 2020
31 Aug 2022, 15:33
Misleading advertising... EYE SUPPLY
This is the second time I ordered the exact same lenses and they did not have stock. Then they blame the supplier for not having stock. If you have a website that sells stuff, then you should have an inventory system that says the kind of lenses are not in stock. It should say that you will wait 2 weeks or four weeks if there is NO stock. I can then decide to take another brand that is in stock. My goodness... I need the stuff now. Not chit chatting about helping me in another way. Misleading advertising and now they sit with your money. Really! They first take your money and now they email you **** about step whatever is next. You can really improve on this. It is a HELL of an inconvenience. The last time I was about to go overseas and the same thing happened. I was gonna give 1 star - when they have stock, you receive it in 2 to 3 days. And I am in an outlying area. So another star for that. Do better eyesupply. This is not service. This is TERRIBLE service. VERY disappointed!
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Paddy P
1 reviews | Active since Jan 2020
24 May 2022, 12:10
Excellent Service from Eye Supply
I had such excellent service from Amara at Eye Supply today! I can honestly recommend buying your contact lenses online. It’s cheaper, your contact lenses are packaged properly and arrive on time. Amara is such a wonderful asset to Eye Supply.
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Paddy P
1 reviews | Active since Jan 2020
24 May 2022, 12:10
Excellent Service from Eye Supply
I had such excellent service from Amara at Eye Supply today! I can honestly recommend buying your contact lenses online. It’s cheaper, your contact lenses are packaged properly and arrive on time. Amara is such a wonderful asset to Eye Supply.
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Replies (0)DD
Dill D
1 reviews | Active since Jan 2020
25 Nov 2021, 12:53
Eye Supply....Best in the business
I joined EyeSupply about 3 months ago. I have ordered contact lenses twice now and received unbelievably good service and delivery. They are very service orientated and their prices are truly amazing. Before i can even track my order....it is delivered. Thumbs up!!
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|Replies (0)DD
Dill D
1 reviews | Active since Jan 2020
25 Nov 2021, 12:53
Eye Supply....Best in the business
I joined EyeSupply about 3 months ago. I have ordered contact lenses twice now and received unbelievably good service and delivery. They are very service orientated and their prices are truly amazing. Before i can even track my order....it is delivered. Thumbs up!!
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