EO
Eyetek Optometrist
Unclaimed Business
EO
Eyetek Optometrist
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Health & Medical
#14NPS Score
0Unlikely
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceWV
Welma V
1 reviews | Active since Jan 2020
12 Aug 2023, 10:41
New set of glasses
Dear Eyetek Optometrists. I would just like to thank you from the bottom of my heart for helping my friend with a new set of glasses. I have asked for pro bono help and without any hesitation, you have offered to help with an eyetest and brand new spectacles. You have made a BIG difference in her life and we are forever grateful. Kind regards Welma Vente
Helpful (0)
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Welma V
1 reviews | Active since Jan 2020
12 Aug 2023, 10:41
New set of glasses
Dear Eyetek Optometrists. I would just like to thank you from the bottom of my heart for helping my friend with a new set of glasses. I have asked for pro bono help and without any hesitation, you have offered to help with an eyetest and brand new spectacles. You have made a BIG difference in her life and we are forever grateful. Kind regards Welma Vente
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Anonymous
1 reviews | Active since Jan 2020
10 Aug 2023, 11:02
EYETEK OPTOMETRIST WELTEVREDENPARK - BE CAREFUL
Promotion which they offer should have a fine print. I got a new pair of glasses and was thrilled to hear that I would qualify for a second pair free of charge. As I liked my current frame alot I opted to instead have the lenses replaced as part of the "promotion". When I received my glasses the second pair was thick and did not even have any anti-glare making them impossible to work in without seeing myself in the reflection. I had taken it back to the optometrist only to be charged R4500 to thin the lenses out and add an anti-glare. The promotion does not include this apparently which they do not tell you initially. I therefore did not receive the "FREE" second pair as I used my own frame and secondly they "REFUSE" to assist me any further without paying the additional charge for the FREE pair. BE CAREFUL and do not fall for the "PROMOTION"
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
10 Aug 2023, 11:02
EYETEK OPTOMETRIST WELTEVREDENPARK - BE CAREFUL
Promotion which they offer should have a fine print. I got a new pair of glasses and was thrilled to hear that I would qualify for a second pair free of charge. As I liked my current frame alot I opted to instead have the lenses replaced as part of the "promotion". When I received my glasses the second pair was thick and did not even have any anti-glare making them impossible to work in without seeing myself in the reflection. I had taken it back to the optometrist only to be charged R4500 to thin the lenses out and add an anti-glare. The promotion does not include this apparently which they do not tell you initially. I therefore did not receive the "FREE" second pair as I used my own frame and secondly they "REFUSE" to assist me any further without paying the additional charge for the FREE pair. BE CAREFUL and do not fall for the "PROMOTION"
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Replies (0)AO
FM
FAAIZA M
1 reviews | Active since Jan 2020
3 Dec 2020, 17:38
Waste of time and money! No care attitude
Waste of time and money! Optometrist does not return calls unless you constantly call and leave messages. Does not care whether she gets the lens order right or not. It’s been months and we’re still not satisfied. Nothing special about going to Eyetek.
Helpful (0)
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FAAIZA M
1 reviews | Active since Jan 2020
3 Dec 2020, 17:38
Waste of time and money! No care attitude
Waste of time and money! Optometrist does not return calls unless you constantly call and leave messages. Does not care whether she gets the lens order right or not. It’s been months and we’re still not satisfied. Nothing special about going to Eyetek.
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Replies (0)SG
Stacey G
1 reviews | Active since Jan 2020
23 May 2018, 10:24
Eyetek dainfern, shocking
They are not friendly, we got my glasses from them and they didn’t phone me for 1 month and 2 weeks to tell me that they were ready, I had to phone and they were not helpful at all. The one lady who does contact lenses is rude and mean. Think twice before going to the one in Dainfern.
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Stacey G
1 reviews | Active since Jan 2020
23 May 2018, 10:24
Eyetek dainfern, shocking
They are not friendly, we got my glasses from them and they didn’t phone me for 1 month and 2 weeks to tell me that they were ready, I had to phone and they were not helpful at all. The one lady who does contact lenses is rude and mean. Think twice before going to the one in Dainfern.
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Replies (0)RS
Robyn S
1 reviews | Active since Jan 2020
25 Feb 2015, 13:11
Bad Attitude! Bad Service!
I have been a loyal client to Eyetek Optometrists for about 15 years now... My optometrist is amazing at what she does, too bad she works at the Eyetek in Weltevreden though. Although her service is excellent and in no way can be faulted, the actual branch and personnel working there have a really bad attitude towards clients. Their level of service has drastically decreased over the years to a point of me struggling to purchase (yes that's right, I am wanting to give them business) contact lenses... When I eventually do get told that my contacts are ready for collection, the lady assisting me treated me like it was an effort for her to help me. Then I try order contacts for my Husband and they say they are not willing to assist me as my Husband didn't have his eye test done there but at another optometrist that is more convenient for him to get to? I am definitely not going to go back there! Hopefully my optometrist practices at a different practice as well so I can continue seeing her! But I want absolutely nothing to do with Eyetek Weltevreden Park anymore!
Helpful (0)
|Replies (0)RS
Robyn S
1 reviews | Active since Jan 2020
25 Feb 2015, 13:11
Bad Attitude! Bad Service!
I have been a loyal client to Eyetek Optometrists for about 15 years now... My optometrist is amazing at what she does, too bad she works at the Eyetek in Weltevreden though. Although her service is excellent and in no way can be faulted, the actual branch and personnel working there have a really bad attitude towards clients. Their level of service has drastically decreased over the years to a point of me struggling to purchase (yes that's right, I am wanting to give them business) contact lenses... When I eventually do get told that my contacts are ready for collection, the lady assisting me treated me like it was an effort for her to help me. Then I try order contacts for my Husband and they say they are not willing to assist me as my Husband didn't have his eye test done there but at another optometrist that is more convenient for him to get to? I am definitely not going to go back there! Hopefully my optometrist practices at a different practice as well so I can continue seeing her! But I want absolutely nothing to do with Eyetek Weltevreden Park anymore!
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Replies (0)SA
Stella A
1 reviews | Active since Jan 2020
10 Feb 2015, 10:08
Waiting for contact lenses for a month?
I ordered contact lenses for my daughter on 07/01/2015. I started following up last week as I usually wait 3-4 days for an SMS to notify me that the lenses are ready for collection. Friday (06/02) three calls were made by myself with promises that I will be contacted. Yesterday two more calls. This morning I phoned again to be told that the lenses are not available and will only be in the second week of March. Unacceptable?!
Helpful (0)
|Replies (0)SA
Stella A
1 reviews | Active since Jan 2020
10 Feb 2015, 10:08
Waiting for contact lenses for a month?
I ordered contact lenses for my daughter on 07/01/2015. I started following up last week as I usually wait 3-4 days for an SMS to notify me that the lenses are ready for collection. Friday (06/02) three calls were made by myself with promises that I will be contacted. Yesterday two more calls. This morning I phoned again to be told that the lenses are not available and will only be in the second week of March. Unacceptable?!
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Replies (0)