FR
Featherbrooke Retirement Village
Unclaimed Business
FR
Featherbrooke Retirement Village
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
100
Recommended: Very Likely
Review Distribution
5|2 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Featherbrooke Retirement Village
Featherbrooke Retirement Village has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Featherbrooke Retirement Village across 9 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
4 Jun 2025, 14:52
Featherbrook Hills Retirement village
We moved into the village in August 2013, And since then up to today, we have not had one single incident that anyone can call negative. The village's accommodation are sectional title Self-reliant privately owned units and NOT AN OLD AGE HOME. This said we are going to have 21 days of no running water which is not the doing of anyone in the village. As everyone know there are upgrades being done to the water supply and everyone has already been informed about this and occupants have been pre-warned to make their own arrangements to have enough water available. People that are reliant on family need to make sure that the family looking after them takes the necessary steps to have systems in place to supply the required water. What arrangements the local municipality is going to have to help in this instance is not yet known. Previous complaints in this regard have been totally out of order as the children / helpers did not bring their side placing the responsibility on the Village = whose responsibility it is not!!
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
4 Jun 2025, 14:52
Featherbrook Hills Retirement village
We moved into the village in August 2013, And since then up to today, we have not had one single incident that anyone can call negative. The village's accommodation are sectional title Self-reliant privately owned units and NOT AN OLD AGE HOME. This said we are going to have 21 days of no running water which is not the doing of anyone in the village. As everyone know there are upgrades being done to the water supply and everyone has already been informed about this and occupants have been pre-warned to make their own arrangements to have enough water available. People that are reliant on family need to make sure that the family looking after them takes the necessary steps to have systems in place to supply the required water. What arrangements the local municipality is going to have to help in this instance is not yet known. Previous complaints in this regard have been totally out of order as the children / helpers did not bring their side placing the responsibility on the Village = whose responsibility it is not!!
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
24 Feb 2025, 13:40
RAW FOOD, POORQUALITY AND NOT EVEN ENOUGH FOR A CHILD.
I am highly dissapointed with the poor food quality. RAW FOOD!!!!!!, R62.00 for one vetkoek and a table s**** of mince with a s**** of salad and a s**** of veggy. so small. One medium s**** of soup. This is apsolutely rediculous, the vetkoek was raw and i couldnt eat it. I am sick of complaining about this poor qquality of food and Featherbrooke hills Management does nothing about the complaints in any ways. we have a book where you can complain. i have made so many complaints on the poor food quality and poor service and nothing changes. There was actually a lady that also complaint and Sheldon the restaurant manager spoke to her. He made her another vetkoek. this is rediculous, so all of us have to put a fight up like this lady to get proper food. no man. Someone has to do something about this. Hospitals give better food and NO ONE LIKES HOSPITAL FOOD!!!. SAYS ALLOT
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
24 Feb 2025, 13:40
RAW FOOD, POORQUALITY AND NOT EVEN ENOUGH FOR A CHILD.
I am highly dissapointed with the poor food quality. RAW FOOD!!!!!!, R62.00 for one vetkoek and a table s**** of mince with a s**** of salad and a s**** of veggy. so small. One medium s**** of soup. This is apsolutely rediculous, the vetkoek was raw and i couldnt eat it. I am sick of complaining about this poor qquality of food and Featherbrooke hills Management does nothing about the complaints in any ways. we have a book where you can complain. i have made so many complaints on the poor food quality and poor service and nothing changes. There was actually a lady that also complaint and Sheldon the restaurant manager spoke to her. He made her another vetkoek. this is rediculous, so all of us have to put a fight up like this lady to get proper food. no man. Someone has to do something about this. Hospitals give better food and NO ONE LIKES HOSPITAL FOOD!!!. SAYS ALLOT
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
9 Jan 2025, 14:32
Again Featherbrooke Hills Retirement Village is a big dissapointment.
Again Featherbrooke Hills Retirement Village is a big dissapointment. Again no water with no alternative to help their elderly. Again poor food quality, rude and unfriendly waiters and the amount f food dished up for the elderly is rediculous. not even enough for a child. yet the staff pack their plates.no pork chops for clients that pre-orderedpork chops. this is really not getting better at all. Again ignoring the owners of the units and the tenants. whats the use of complaining and having a complaint book if nothing is done about it. THey really need to change their company and staff at the restaurant area. Worst service, but go and sit on the other side and order foodand they know there is a tip comming then everything is different and they can then actually smile. Sheldon was approached numerus times with the poorfoodand bad service and he is rude and unfriendly and brushes you off. Wake up Featherbrooke Hills Retirement Village Management and share holders. oh and please report me again for this review as you did the previous time.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
9 Jan 2025, 14:32
Again Featherbrooke Hills Retirement Village is a big dissapointment.
Again Featherbrooke Hills Retirement Village is a big dissapointment. Again no water with no alternative to help their elderly. Again poor food quality, rude and unfriendly waiters and the amount f food dished up for the elderly is rediculous. not even enough for a child. yet the staff pack their plates.no pork chops for clients that pre-orderedpork chops. this is really not getting better at all. Again ignoring the owners of the units and the tenants. whats the use of complaining and having a complaint book if nothing is done about it. THey really need to change their company and staff at the restaurant area. Worst service, but go and sit on the other side and order foodand they know there is a tip comming then everything is different and they can then actually smile. Sheldon was approached numerus times with the poorfoodand bad service and he is rude and unfriendly and brushes you off. Wake up Featherbrooke Hills Retirement Village Management and share holders. oh and please report me again for this review as you did the previous time.
0
Replies (0)eB
ethel B
1 reviews | Active since Jan 2020
17 Dec 2024, 06:58
ILL BE SO ASHAMED TO BE PART OF THIS MANGEMENT TEAM
I would be so ashamed to be part of this management team. WHAT A TERRIBLE PLACE TO BE. This 600 old people are without water for a week. Featherbrooke always wants money for everything but when there people are in need the literally chase them away from the taps. Frail care patients are lying in there filth and first. My mother toilet can't flash. It's literally full of...... When I called them The reception just told me, Isabella the manager can't do anything for them. This morning a old man was walking around with a bucket trying to get some water somewhere. This is a terrible place to be. Never put your old age mother or father here.....they are not there to help but just to turn away and look after themselves
Helpful (0)
|Replies (0)eB
ethel B
1 reviews | Active since Jan 2020
17 Dec 2024, 06:58
ILL BE SO ASHAMED TO BE PART OF THIS MANGEMENT TEAM
I would be so ashamed to be part of this management team. WHAT A TERRIBLE PLACE TO BE. This 600 old people are without water for a week. Featherbrooke always wants money for everything but when there people are in need the literally chase them away from the taps. Frail care patients are lying in there filth and first. My mother toilet can't flash. It's literally full of...... When I called them The reception just told me, Isabella the manager can't do anything for them. This morning a old man was walking around with a bucket trying to get some water somewhere. This is a terrible place to be. Never put your old age mother or father here.....they are not there to help but just to turn away and look after themselves
0
Replies (0)MT
Marina T
1 reviews | Active since Jan 2020
12 Dec 2024, 07:01
Senior citizens are being descriminated against at Featherbrook hills retirement village
It has come to my attention that village nurse and "body corporate" are extremely judgemental went they conduct a medical interview with persons wanting to move into the retirement village (keep in mind they gave nursing staff on the premises and also have a frail care). 1Children of people living there can not be overseas 2. You can not walk with a walker if you want to live at the retirement village 3. If you forget your phone at home when you go to the shops, you have demensia.
Helpful (0)
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Marina T
1 reviews | Active since Jan 2020
12 Dec 2024, 07:01
Senior citizens are being descriminated against at Featherbrook hills retirement village
It has come to my attention that village nurse and "body corporate" are extremely judgemental went they conduct a medical interview with persons wanting to move into the retirement village (keep in mind they gave nursing staff on the premises and also have a frail care). 1Children of people living there can not be overseas 2. You can not walk with a walker if you want to live at the retirement village 3. If you forget your phone at home when you go to the shops, you have demensia.
0
Replies (0)JM
Joan M
1 reviews | Active since Jan 2020
28 Oct 2024, 07:14
Featherbrooke Hills Retirement Village
As an independent living Retirement Village it is a well run, well cared for place to live on the West Rand. When any problems are identified they are dealt with speedily by suppliers and the administration staff
Helpful (0)
|Replies (0)JM
Joan M
1 reviews | Active since Jan 2020
28 Oct 2024, 07:14
Featherbrooke Hills Retirement Village
As an independent living Retirement Village it is a well run, well cared for place to live on the West Rand. When any problems are identified they are dealt with speedily by suppliers and the administration staff
0
Replies (0)JH
Jacobus H
1 reviews | Active since Jan 2020
27 Oct 2024, 06:56
Retirement
This is one of the better sectional title retirement villages that I know off in Gauteng. The village is maintained to a high standard and there are multiple entertainment and other activities available to the independent living residents. Written complaints by owners are treated timeously.
Helpful (0)
|Replies (0)JH
Jacobus H
1 reviews | Active since Jan 2020
27 Oct 2024, 06:56
Retirement
This is one of the better sectional title retirement villages that I know off in Gauteng. The village is maintained to a high standard and there are multiple entertainment and other activities available to the independent living residents. Written complaints by owners are treated timeously.
0
Replies (0)