Fungi Utilities (Pty) Ltd
Verified Business
|1.2|29 Reviews (last 12 months)|Responds in 38h 12m
Fungi Utilities (Pty) Ltd
Verified Business
|1.2
29 Reviews (last 12 months)
Responds in 38h 12m
AI Review Summary
Based on recent customer reviews, Fungi Utilities (Pty) Ltd is facing significant dissatisfaction from residential tenants across M&T and other managed properties. Customers consistently mention concerns around inflated billing, opaque charges, and difficulty reconciling usage data on the wallet and app. A recurring theme is frustration with unresponsive call centre agents, slow query resolution, and disconnections occurring without warning. Some body corporate trustees and portfolio managers, however, highlight smooth meter installations and standout individual representatives who deliver professional, hands-on support and build strong working relationships.
Performance(last 12 months):
Trustindex Rating
2.6Ranked In Other
#148Reply Time
38h 12mReplied to 81% of negative reviews
Reply time on negative reviews: 37h 26m
TrustIndex
2.6
Ranking
#148
in Other
Reply Time
38h 12m
Replied to 81% of negative reviews
Reply time on negative reviews: 37h 26m
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