FU
Fungi Utilities (Pty) Ltd
Verified Business
FU
Fungi Utilities (Pty) Ltd
Verified Business
33 Reviews (last 12 months)
Responds in 59 hours 12 min
Performance(last 12 months):
0Trustindex Rating
#2Ranked In Other
59h 12mReply Time
-100 NPSUnlikely
Replied to 68% of negative reviews
Reply time on negative reviews: 60 hours 24 min
TrustIndex
0
Ranking
#2
in Other
Avg Reply
59h 12m
NPS Score
-100
Recommended: Unlikely
Replied to 68% of negative reviews
Reply time on negative reviews: 60 hours 24 min
Review Distribution
1.2|33 Reviews
Jun '25 - May '26
5(3.7%)
4(3.7%)
3(0%)
2(0%)
1(92.6%)
5(3.7%)
4(3.7%)
3(0%)
2(0%)
1(92.6%)
Frequently Asked Questions About Fungi Utilities (Pty) Ltd
Fungi Utilities (Pty) Ltd has a TrustIndex of 0 out of 10 on Hellopeter, based on 33 reviews in the last 12 months. They reply to 68% of negative reviews, typically within 60 hours 24 min. Hellopeter has tracked Fungi Utilities (Pty) Ltd across 150 total reviews. How is the TrustIndex calculated? →
Recent reviews (33)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMN
Minenhle N
1 reviews | Active since Jan 2020
17 Mar 2026, 14:34
****mers who don't want to give me back my deposit
Horrible!! they don't want to give me back my deposit. They said you wait 45 days for a deposit and 45 days has passed and now they are telling me about a backlog after they had 45 days to process refunds!! And no communication was received about delays in refund payment. Consults are rude and getting impatient because I want my money. Bunch of ****mers !!!
Helpful (0)
|Replies (0)MN
Minenhle N
1 reviews | Active since Jan 2020
17 Mar 2026, 14:34
****mers who don't want to give me back my deposit
Horrible!! they don't want to give me back my deposit. They said you wait 45 days for a deposit and 45 days has passed and now they are telling me about a backlog after they had 45 days to process refunds!! And no communication was received about delays in refund payment. Consults are rude and getting impatient because I want my money. Bunch of ****mers !!!
0
Replies (0)NS
Nonkululeko S
1 reviews | Active since Jan 2020
12 Mar 2026, 19:13
Unrealistic prices and charges!
I find this to be the worst utility’s app I’ve ever used, firstly I feel like it’s ****ming us users because we cannot even track our usage on the app on a day to day basis, you cannot track your usage on the app itself they just show you an amount deducted that you cannot verify its authenticity, this one time they came back charging me R530 and when I tried to see charges there was a 1 liner of “last 10days”, when I queried this I was not satisfied with the response that was provided to me and there is nothing else that I could do but to just say ok to charity who was trying to assist me. What’s irritating they just randomly comeback and state “last 2 days” and charge R201,81. We cannot even budget for electricity because you cannot monitor what’s happening, I honestly believe this is just a fancy way to rip their customers knowing very well that we are stuck in complexes that we have signed a year’s contract and we cannot just stop using it. The complex that I live in is truly amazing the only down part is that they use Fungi utilities! If I had a choice I would go back to using MANUFLO! Honestly fungi is the worst utility thing I’ve ever used!
Helpful (0)
|Replies (0)NS
Nonkululeko S
1 reviews | Active since Jan 2020
12 Mar 2026, 19:13
Unrealistic prices and charges!
I find this to be the worst utility’s app I’ve ever used, firstly I feel like it’s ****ming us users because we cannot even track our usage on the app on a day to day basis, you cannot track your usage on the app itself they just show you an amount deducted that you cannot verify its authenticity, this one time they came back charging me R530 and when I tried to see charges there was a 1 liner of “last 10days”, when I queried this I was not satisfied with the response that was provided to me and there is nothing else that I could do but to just say ok to charity who was trying to assist me. What’s irritating they just randomly comeback and state “last 2 days” and charge R201,81. We cannot even budget for electricity because you cannot monitor what’s happening, I honestly believe this is just a fancy way to rip their customers knowing very well that we are stuck in complexes that we have signed a year’s contract and we cannot just stop using it. The complex that I live in is truly amazing the only down part is that they use Fungi utilities! If I had a choice I would go back to using MANUFLO! Honestly fungi is the worst utility thing I’ve ever used!
0
Replies (0)KN
Keitumetse N
1 reviews | Active since Jan 2020
11 Mar 2026, 05:58
Fungi is a literal fungus! Run away !!
This is the biggest money making scheme! It is sooo expensive and they claim it’s directly linked to your meters, however how can one spend R100 a day when both people residing in the property are at work all day? I’m so dissatisfied we have resorted to closing all pipes of the toilets , switching off everything except the fridge and still the costs are exorbitant. When we lived in a bigger house our monthly electricity bill would be 1000 at most especially in winter time now our bill now with fungi our bill for 10 days (mind you only two people live here and no one is home during the week) is 1000 a month is 3000 a month and it’s summer and it’s a smaller house. Please run away from residential property that uses Fungi utilities you will pay exorbitant
Helpful (0)
|Replies (0)KN
Keitumetse N
1 reviews | Active since Jan 2020
11 Mar 2026, 05:58
Fungi is a literal fungus! Run away !!
This is the biggest money making scheme! It is sooo expensive and they claim it’s directly linked to your meters, however how can one spend R100 a day when both people residing in the property are at work all day? I’m so dissatisfied we have resorted to closing all pipes of the toilets , switching off everything except the fridge and still the costs are exorbitant. When we lived in a bigger house our monthly electricity bill would be 1000 at most especially in winter time now our bill now with fungi our bill for 10 days (mind you only two people live here and no one is home during the week) is 1000 a month is 3000 a month and it’s summer and it’s a smaller house. Please run away from residential property that uses Fungi utilities you will pay exorbitant
0
Replies (0)JS
Jenny S
1 reviews | Active since Jan 2020
7 Mar 2026, 13:38
Fungi will have you living like you are in a rural area while you stay in an estate by midstream estate.
I am reeling from having to survive being left stranded without electricity for over 36 hours and counting, on a weekend, while the rest of the estate has. Calls to Lungile yielded no assistance as she shirks off responsibility to the caretaker who is not employed by the estate nor an electrician in the first place. We have an 8 month old baby and 5 year old toddler. We have been ignoring how costly electricity is through this third party provider because we found them here but it is absolutely unbecoming that this useless entity does not have a technical team to service emergencies. The customer care is nonexistent with the most nonchalant person on the other line telling us “unfortunately” this and that. Considering that we have a fridge full and mouths to feed, we ask what happens to our groceries and are told to send an email about this and it will be “escalated” because there is no troubleshooting assistance or provision for losses that are due to the service provider’s failure to deliver services. If you are looking to purchase or rent a sectional where they use Fungi, please reconsider especially if you have little ones or an elderly person on breathing support, they will literally die. With or without loadshedding and power outages in the area, the provider will make sure to be of no assistance when you are faced with a crisis. Perhaps our blackness means we do not need electricity even though we are paying for groceries, electricity, wifi and the rest. I’m not sure how the consumer protection act work, CSOS or whatever, we will have to find out because, if it is not a civil issue it’s definitely an infringement on our human rights.
Helpful (0)
|Replies (0)JS
Jenny S
1 reviews | Active since Jan 2020
7 Mar 2026, 13:38
Fungi will have you living like you are in a rural area while you stay in an estate by midstream estate.
I am reeling from having to survive being left stranded without electricity for over 36 hours and counting, on a weekend, while the rest of the estate has. Calls to Lungile yielded no assistance as she shirks off responsibility to the caretaker who is not employed by the estate nor an electrician in the first place. We have an 8 month old baby and 5 year old toddler. We have been ignoring how costly electricity is through this third party provider because we found them here but it is absolutely unbecoming that this useless entity does not have a technical team to service emergencies. The customer care is nonexistent with the most nonchalant person on the other line telling us “unfortunately” this and that. Considering that we have a fridge full and mouths to feed, we ask what happens to our groceries and are told to send an email about this and it will be “escalated” because there is no troubleshooting assistance or provision for losses that are due to the service provider’s failure to deliver services. If you are looking to purchase or rent a sectional where they use Fungi, please reconsider especially if you have little ones or an elderly person on breathing support, they will literally die. With or without loadshedding and power outages in the area, the provider will make sure to be of no assistance when you are faced with a crisis. Perhaps our blackness means we do not need electricity even though we are paying for groceries, electricity, wifi and the rest. I’m not sure how the consumer protection act work, CSOS or whatever, we will have to find out because, if it is not a civil issue it’s definitely an infringement on our human rights.
0
Replies (0)AM
Anele M
1 reviews | Active since Jan 2020
24 Feb 2026, 09:23
Overcharging
Over charged and when I raised a complaint about how my charges have increased I was sent an email on “how to read” the deductions as if I haven’t been using the system for 2 years. 500 gets used up in 4 days. people who are paying directly with no middle man are paying way less
Helpful (0)
|Replies (0)AM
Anele M
1 reviews | Active since Jan 2020
24 Feb 2026, 09:23
Overcharging
Over charged and when I raised a complaint about how my charges have increased I was sent an email on “how to read” the deductions as if I haven’t been using the system for 2 years. 500 gets used up in 4 days. people who are paying directly with no middle man are paying way less
0
Replies (0)SX
Simni X
1 reviews | Active since Jan 2020
4 Jan 2026, 06:03
Fungi utilities is terribly frustrating and over charging us
Truly the worst. I find myself topping up the wallet on a constant basis despite the level of usage in the house. When I try to call in to get an explanation on why we are being charged so much, I an not met with a response.
Helpful (0)
|Replies (0)SX
Simni X
1 reviews | Active since Jan 2020
4 Jan 2026, 06:03
Fungi utilities is terribly frustrating and over charging us
Truly the worst. I find myself topping up the wallet on a constant basis despite the level of usage in the house. When I try to call in to get an explanation on why we are being charged so much, I an not met with a response.
0
Replies (0)TS
Theo S
1 reviews | Active since Jan 2020
11 Dec 2025, 10:17
Complimentary Review for Fungi
As a trustee of our body corporate, I would like to extend my sincere appreciation to Fungi for the exceptional experience we’ve had since the installation of their meters earlier this year. The solution arrived at exactly the right time for our community, and the transition has been smooth, efficient, and highly beneficial. A special word of thanks goes to their representative, Samantha Fintelman, whose hands‑on approach and unwavering professionalism have truly set the standard for outstanding service delivery. She has consistently gone above and beyond to resolve every small niggle with patience, clarity, and expertise. Her commitment has made a noticeable difference and has been greatly appreciated by all of us. Thank you, Fungi, for your excellent service and continued support.
Helpful (0)
|Replies (0)TS
Theo S
1 reviews | Active since Jan 2020
11 Dec 2025, 10:17
Complimentary Review for Fungi
As a trustee of our body corporate, I would like to extend my sincere appreciation to Fungi for the exceptional experience we’ve had since the installation of their meters earlier this year. The solution arrived at exactly the right time for our community, and the transition has been smooth, efficient, and highly beneficial. A special word of thanks goes to their representative, Samantha Fintelman, whose hands‑on approach and unwavering professionalism have truly set the standard for outstanding service delivery. She has consistently gone above and beyond to resolve every small niggle with patience, clarity, and expertise. Her commitment has made a noticeable difference and has been greatly appreciated by all of us. Thank you, Fungi, for your excellent service and continued support.
0
Replies (0)AB
Alvin B
1 reviews | Active since Jan 2020
11 Dec 2025, 06:40
Service Relationships
The portfolio managers are always there to help and support their client's needs. They also evolve as technology evolves to ensure an upper-class service to clients. Building a strong relationship with their clients made my work so much easier to help the residents in my estate.
Helpful (0)
|Replies (0)AB
Alvin B
1 reviews | Active since Jan 2020
11 Dec 2025, 06:40
Service Relationships
The portfolio managers are always there to help and support their client's needs. They also evolve as technology evolves to ensure an upper-class service to clients. Building a strong relationship with their clients made my work so much easier to help the residents in my estate.
0
Replies (0)