GO
Get Off Grid Pty Ltd
Claimed Business
GO
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencelM
lM
linda M
1 reviews | Active since Jan 2020
11 Mar 2025, 13:56
Abuse of power
They abuse their grid power even when its against the Law. You cant switch off the grid because you received an instruction from Central Development. You need to have a Court Order to do so. This is just an abuse of power excuse the pun
Helpful (0)
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linda M
1 reviews | Active since Jan 2020
11 Mar 2025, 13:56
Abuse of power
They abuse their grid power even when its against the Law. You cant switch off the grid because you received an instruction from Central Development. You need to have a Court Order to do so. This is just an abuse of power excuse the pun
0
Replies (0)NP
Nathan P
1 reviews | Active since Jan 2020
11 Jan 2024, 13:17
Failing to resolve a paid suspended email host account
I would to express my deepest disappointment to the attitude of their consultant towards my queries. On the 11 January 2023, I responded to a warning containing an invoice amount to R89 and I swiftly made instant payment of R100 to activate my account. The account is still cancelled and I have tried to contact their offices for ours but to no avail, eventually some one picked my call which ended up in resolved. This is down scaling our Business, in past year I have really enjoyed their services but the consultants here seem to use personal feelings than business ethics to handle customer complaints. We are unable to communicate with clients for hours now.
Helpful (0)
|Replies (0)NP
Nathan P
1 reviews | Active since Jan 2020
11 Jan 2024, 13:17
Failing to resolve a paid suspended email host account
I would to express my deepest disappointment to the attitude of their consultant towards my queries. On the 11 January 2023, I responded to a warning containing an invoice amount to R89 and I swiftly made instant payment of R100 to activate my account. The account is still cancelled and I have tried to contact their offices for ours but to no avail, eventually some one picked my call which ended up in resolved. This is down scaling our Business, in past year I have really enjoyed their services but the consultants here seem to use personal feelings than business ethics to handle customer complaints. We are unable to communicate with clients for hours now.
0
Replies (0)DE
David E
1 reviews | Active since Jan 2020
31 Jan 2023, 13:04
GetOffGrid (getoffgrid.co.za) Providing Defective Products - beware buying from them!
GetOffGrid supplied us with a defective Sunsynk 8kw inverter. The unit had error messages on the day that the solar panels were connected. We’ve paid hundreds of thousands of Rands for this system and now GetOffGrid wants a four week period to ‘test’ the inverter. They’re ignoring our demands to refund the money on our defective product under the Consumer Protection Act. Terrible service, terrible response times and terrible products!
Helpful (0)
|Replies (0)DE
David E
1 reviews | Active since Jan 2020
31 Jan 2023, 13:04
GetOffGrid (getoffgrid.co.za) Providing Defective Products - beware buying from them!
GetOffGrid supplied us with a defective Sunsynk 8kw inverter. The unit had error messages on the day that the solar panels were connected. We’ve paid hundreds of thousands of Rands for this system and now GetOffGrid wants a four week period to ‘test’ the inverter. They’re ignoring our demands to refund the money on our defective product under the Consumer Protection Act. Terrible service, terrible response times and terrible products!
0
Replies (0)JM
John M
1 reviews | Active since Jan 2020
30 Mar 2020, 09:42
A great choice if you want to get off the grid....
We needed an inverter to run most of the critical appliances and lights in our home. They responded promptly with both the quote ,the personal home call and the installation was done expertly and the installation was fully explained. Expensive but load shedding and failure of the electrical supply are no longer issues in our lives.
Helpful (0)
|Replies (0)JM
John M
1 reviews | Active since Jan 2020
30 Mar 2020, 09:42
A great choice if you want to get off the grid....
We needed an inverter to run most of the critical appliances and lights in our home. They responded promptly with both the quote ,the personal home call and the installation was done expertly and the installation was fully explained. Expensive but load shedding and failure of the electrical supply are no longer issues in our lives.
0
Replies (0)dM
devan M
1 reviews | Active since Jan 2020
8 Feb 2020, 07:02
Excellent service
My Victron inverter was faulty and i took it to Get Off Grid, an agent for Victron. The service was amazing, and the turn around time for repair was absolutely quick. They were even prepare to install demo spares whilst awaiting the delivery of the Victron spares. Andre in particular was excellent
Helpful (0)
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devan M
1 reviews | Active since Jan 2020
8 Feb 2020, 07:02
Excellent service
My Victron inverter was faulty and i took it to Get Off Grid, an agent for Victron. The service was amazing, and the turn around time for repair was absolutely quick. They were even prepare to install demo spares whilst awaiting the delivery of the Victron spares. Andre in particular was excellent
0
Replies (0)TP
Tienie P
1 reviews | Active since Jan 2020
29 Mar 2017, 18:27
You light up my life !
<p>The company, Get off Grid, in Strijdom Park, Randburg installed a solar system at my house more than a year ago. Apart from substantial savings on our electricity bill, and having constant power during regular power outages in the area, we enjoyed a great after sales service.</p> <p>It is refreshing to find this type of service and business ethic and attitude of "providing customer satisfaction".</p>
Helpful (0)
|Replies (0)TP
Tienie P
1 reviews | Active since Jan 2020
29 Mar 2017, 18:27
You light up my life !
<p>The company, Get off Grid, in Strijdom Park, Randburg installed a solar system at my house more than a year ago. Apart from substantial savings on our electricity bill, and having constant power during regular power outages in the area, we enjoyed a great after sales service.</p> <p>It is refreshing to find this type of service and business ethic and attitude of "providing customer satisfaction".</p>
0
Replies (0)