HA
Herbs and Health
Unclaimed Business
HA
Herbs and Health
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTW
Teresa W
1 reviews | Active since Jan 2020
6 Nov 2023, 10:34
Bad delivery and customer service!!
I am very disappointed in Herbs and Health company. I ordered my Collagen ten days ago. I did not receive a tracking number. When I called Courier Guy who they say do the deliveries, Courier Guy told me they don't have me on their system for delivery and since I was not given a tracking number, they cannot track my order. I tried calling the number that is on Herbs and Health's website, it is always off. I sent whatsapp messages and emailed them four times, no reply from them. I would ask for a refund, but can't even get hold of them. BUT they send me automated marketing emails. I will never buy from them again, though I liked their product. Will also not refer them to anyone.
Helpful (0)
|Replies (0)TW
Teresa W
1 reviews | Active since Jan 2020
6 Nov 2023, 10:34
Bad delivery and customer service!!
I am very disappointed in Herbs and Health company. I ordered my Collagen ten days ago. I did not receive a tracking number. When I called Courier Guy who they say do the deliveries, Courier Guy told me they don't have me on their system for delivery and since I was not given a tracking number, they cannot track my order. I tried calling the number that is on Herbs and Health's website, it is always off. I sent whatsapp messages and emailed them four times, no reply from them. I would ask for a refund, but can't even get hold of them. BUT they send me automated marketing emails. I will never buy from them again, though I liked their product. Will also not refer them to anyone.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 Nov 2020, 06:39
Bad customer service from Herbs and Health
I made a order from Herbs and Health.On day three I haven't received any tracking number,so I enquired.I was told I am not the only customer waiting for their order and that they have hundreds of customers! If I don't want to wait for my order they will refund! They asked for my name and reference number immediately,so refund could be done! No apologies. Emails are not answered and there are no contact number. Only way of contacting them are through a whattsapp number. Have to wait and see if I'll get.my refund.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 Nov 2020, 06:39
Bad customer service from Herbs and Health
I made a order from Herbs and Health.On day three I haven't received any tracking number,so I enquired.I was told I am not the only customer waiting for their order and that they have hundreds of customers! If I don't want to wait for my order they will refund! They asked for my name and reference number immediately,so refund could be done! No apologies. Emails are not answered and there are no contact number. Only way of contacting them are through a whattsapp number. Have to wait and see if I'll get.my refund.
0
Replies (0)