JACKPOT.CO.ZA
Ranking
#13
in Entertainment & Gaming
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
You....wanted to see what the fuss was about so i deposited and played on this platform. Firstly games kept on stopping on play saying ' curl error: operation timed out' but the money i bet with gone with no result. Another thing on play their spins have different times between e.g 1 spin 2 seconds then stop, another 5 seconds then stop. That is really concerning especially if you have played the same game on other platforms ant nothing like that has ever happened. I even have a recording of this just wish there was a way i could poste it here. Definitely not a safe platform to put your money in. Contacted support with this matter hoping they would help but what i got from Ronnie Dawn the agent who was supposed to be helping me was no help at all , i should report a game if it has a problem is what he/She said to me, nothing about the money i lost due to their game's error. So i requested to have my account immediately because it is clears that they got what they wanted from and don't really give a damn about what i say. Stay away
1 reviews | Active since Jan 2020
You....wanted to see what the fuss was about so i deposited and played on this platform. Firstly games kept on stopping on play saying ' curl error: operation timed out' but the money i bet with gone with no result. Another thing on play their spins have different times between e.g 1 spin 2 seconds then stop, another 5 seconds then stop. That is really concerning especially if you have played the same game on other platforms ant nothing like that has ever happened. I even have a recording of this just wish there was a way i could poste it here. Definitely not a safe platform to put your money in. Contacted support with this matter hoping they would help but what i got from Ronnie Dawn the agent who was supposed to be helping me was no help at all , i should report a game if it has a problem is what he/She said to me, nothing about the money i lost due to their game's error. So i requested to have my account immediately because it is clears that they got what they wanted from and don't really give a damn about what i say. Stay away
1 reviews | Active since Jan 2020
I made 2 deposits on this casino the last 2-3 days and made a killing of R401k in wins when i withdrew my first R25k which is the max cap to withdraw i logged in this morning to view. Just to find out that i did not make more than R5k deposit and they took ALL my winnings and gave me 10x my deposit. Just think from R401k in winnings to R35k. How can a casino REDUCE winnings or TAKE your winnigs? Where can i report this?
1 reviews | Active since Jan 2020
I made 2 deposits on this casino the last 2-3 days and made a killing of R401k in wins when i withdrew my first R25k which is the max cap to withdraw i logged in this morning to view. Just to find out that i did not make more than R5k deposit and they took ALL my winnings and gave me 10x my deposit. Just think from R401k in winnings to R35k. How can a casino REDUCE winnings or TAKE your winnigs? Where can i report this?
1 reviews | Active since Jan 2020
I have made a deposit on this gambling site on the 30th of March 2023 , I did the deposit via credit card option which they 2 options for depositing and I chose this one, the money went out of my account and there was no money at their site for me to play, I quickly send them the msg and my bank statement and they said they are gona review it and get back to me after 1 day , as I waited I received the msg telling me they can't take the bank statement they need the proof of payment which has the transaction number I told them when doing the deposit via credit card option , std bank does not have a proof of payment then they said they want that ref number then I went to std bank to straight to get that ref number , they gave it to me and they told me the transaction went through, I wrote to Jackpot again today giving them the transaction number as they wanted it to give my funds back now they are telling me stories again I should send the bank of which I have a proof that sent 2 bank statements to them ,I joined them not to donate to them but to make money all I want from not to **** me my lousy R100 I need it Can Hello Peter assist me with these ****mers
1 reviews | Active since Jan 2020
I have made a deposit on this gambling site on the 30th of March 2023 , I did the deposit via credit card option which they 2 options for depositing and I chose this one, the money went out of my account and there was no money at their site for me to play, I quickly send them the msg and my bank statement and they said they are gona review it and get back to me after 1 day , as I waited I received the msg telling me they can't take the bank statement they need the proof of payment which has the transaction number I told them when doing the deposit via credit card option , std bank does not have a proof of payment then they said they want that ref number then I went to std bank to straight to get that ref number , they gave it to me and they told me the transaction went through, I wrote to Jackpot again today giving them the transaction number as they wanted it to give my funds back now they are telling me stories again I should send the bank of which I have a proof that sent 2 bank statements to them ,I joined them not to donate to them but to make money all I want from not to **** me my lousy R100 I need it Can Hello Peter assist me with these ****mers
1 reviews | Active since Jan 2020
Be cautious about the “wager-free” bonuses offered at this online casino. If you have a cash balance In your account and you take up a free spins bonus that you are offered by the casino, you will have your winnings from the bonus capped to a certain amount. While the bonus terms say this, what you are not told is that you will lose the cash balance over and above the capped bonus winnings you had in your account when you make a withdrawal. So say you had R 1000 (withdrawable) in your account and you opt for a free spins bonus where the winnings are capped at R 300. After winning let’s say you have a balance of R 2000 and decide to make a withdrawal. You would think you could withdraw R 300 of the winnings plus the R 1000 you had before taking the bonus, but instead all you can withdraw is the capped winnings of is R 300. In other words, you LOSE your cash balance that you had before taking the bonus. This scenario happened to me (different amounts to the example) and I emailed support asking that the balance I had prior to opting for the bonus be added back into my account. My query and two follow-up emails were ignored. Also, if you are offered a deposit match bonus, be aware that not only is the bonus amount you get not withdrawable, but your actual deposit is also treated as a bonus amount and is not withdrawable! So after parting with whatever you deposited, the amount you are able to withdraw before you place any bets is zero. Only winnings are withdrawable.
1 reviews | Active since Jan 2020
Be cautious about the “wager-free” bonuses offered at this online casino. If you have a cash balance In your account and you take up a free spins bonus that you are offered by the casino, you will have your winnings from the bonus capped to a certain amount. While the bonus terms say this, what you are not told is that you will lose the cash balance over and above the capped bonus winnings you had in your account when you make a withdrawal. So say you had R 1000 (withdrawable) in your account and you opt for a free spins bonus where the winnings are capped at R 300. After winning let’s say you have a balance of R 2000 and decide to make a withdrawal. You would think you could withdraw R 300 of the winnings plus the R 1000 you had before taking the bonus, but instead all you can withdraw is the capped winnings of is R 300. In other words, you LOSE your cash balance that you had before taking the bonus. This scenario happened to me (different amounts to the example) and I emailed support asking that the balance I had prior to opting for the bonus be added back into my account. My query and two follow-up emails were ignored. Also, if you are offered a deposit match bonus, be aware that not only is the bonus amount you get not withdrawable, but your actual deposit is also treated as a bonus amount and is not withdrawable! So after parting with whatever you deposited, the amount you are able to withdraw before you place any bets is zero. Only winnings are withdrawable.
1 reviews | Active since Jan 2020
Im so disappointed with Jackpot.co.za casino, so yesterday i deposited R100, played and won R250 then i withdrew it. Then i redeemed 50x spin bonus which gave me R47, played with that bonus then i lose and opt out of bonus. I then Reversed my withdrawal the one i made ealier before taking their bonus- mind u the i have already opt out of that bonus... I played using my real money that i have reversed and won again. Then i chat with the support asking them if the 5x Cap still applies even if i did not play with their bonus, Kyle said " its all good". Then i continued playing and withdraw the R500 which was successful. I was left with R700 on my balance then after 12 when i go check on my Jackpot account i found R00. Where is my R700, which rule did they apply for to void my winnings☹ ? I dont think ill ever play on ur site ever again. You robbed me😭 Username: Thandosbiya
1 reviews | Active since Jan 2020
Im so disappointed with Jackpot.co.za casino, so yesterday i deposited R100, played and won R250 then i withdrew it. Then i redeemed 50x spin bonus which gave me R47, played with that bonus then i lose and opt out of bonus. I then Reversed my withdrawal the one i made ealier before taking their bonus- mind u the i have already opt out of that bonus... I played using my real money that i have reversed and won again. Then i chat with the support asking them if the 5x Cap still applies even if i did not play with their bonus, Kyle said " its all good". Then i continued playing and withdraw the R500 which was successful. I was left with R700 on my balance then after 12 when i go check on my Jackpot account i found R00. Where is my R700, which rule did they apply for to void my winnings☹ ? I dont think ill ever play on ur site ever again. You robbed me😭 Username: Thandosbiya
1 reviews | Active since Jan 2020
Very helpful support from Kyle, I made such a silly mistake locking myself out of my account with money in, and he helped me verify m account and got access again! I also love that they have no play through for their coupons!
1 reviews | Active since Jan 2020
Very helpful support from Kyle, I made such a silly mistake locking myself out of my account with money in, and he helped me verify m account and got access again! I also love that they have no play through for their coupons!
1 reviews | Active since Jan 2020
What a great wager free casino! Super impressed with their games, payouts and service
1 reviews | Active since Jan 2020
What a great wager free casino! Super impressed with their games, payouts and service
1 reviews | Active since Jan 2020
What a great wager free casino! Easy to deposit and withdraw and the support is super helpful
1 reviews | Active since Jan 2020
What a great wager free casino! Easy to deposit and withdraw and the support is super helpful
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