KP
Karen Pretorius Photography
Claimed Business
KP
Karen Pretorius Photography
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
0Trustindex Rating
#10Ranked In Business & Legal Services
2446h 46mReply Time
0 NPSUnlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 2446 hours 46 min
TrustIndex
0
Ranking
#10
in Business & Legal Services
Avg Reply
2446h 46m
NPS Score
0
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 2446 hours 46 min
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAS
Ashley S
1 reviews | Active since Jan 2020
10 Apr 2025, 14:09
Poor pre-service delivery
It seems the service delivery business is not what it once was. Attempting to book a photoshoot was like pulling teeth. I would suggest that information, such as travel costs, availability, booking of venues, be clearly outlined. When sending emails and links are not working, to resend the correct links. I see that on Google, there are other bad reviews, so it seems I dodged a bullet.
Helpful (0)
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Ashley S
1 reviews | Active since Jan 2020
10 Apr 2025, 14:09
Poor pre-service delivery
It seems the service delivery business is not what it once was. Attempting to book a photoshoot was like pulling teeth. I would suggest that information, such as travel costs, availability, booking of venues, be clearly outlined. When sending emails and links are not working, to resend the correct links. I see that on Google, there are other bad reviews, so it seems I dodged a bullet.
0
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Bridget P
1 reviews | Active since Jan 2020
11 Feb 2025, 10:57
Absolutely amazing!
We had the absolute pleasure of having Karen Pretorius as our wedding photographer in December 2023, and we couldn’t be happier with our experience. From our engagement shoot to the boudoir session and finally our big day, Karen made us feel completely at ease in front of the camera. She has a way of capturing the most beautiful, natural moments while making the whole experience fun and effortless. The photos we received are absolutely stunning, and I am beyond thrilled with how she preserved our special memories. If you're looking for a photographer who is both professional and personable, Karen is the one to book!
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Bridget P
1 reviews | Active since Jan 2020
11 Feb 2025, 10:57
Absolutely amazing!
We had the absolute pleasure of having Karen Pretorius as our wedding photographer in December 2023, and we couldn’t be happier with our experience. From our engagement shoot to the boudoir session and finally our big day, Karen made us feel completely at ease in front of the camera. She has a way of capturing the most beautiful, natural moments while making the whole experience fun and effortless. The photos we received are absolutely stunning, and I am beyond thrilled with how she preserved our special memories. If you're looking for a photographer who is both professional and personable, Karen is the one to book!
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Nicolene P
1 reviews | Active since Jan 2020
5 Sept 2024, 11:38
Disappointment in wedding photos
I regret to say that my experience with Karen Pretorius Photography was extremely disappointing. My daughters wedding day was one of the most special moments of her life, but the quality of the photos we received was far below what we were promised or expected. The images were poorly composed, lacked creativity, and did not capture the essence of the day. Many important moments were missed, and the overall editing was subpar. On top of that, the customer service was almost non-existent. After the wedding, we struggled to get any clear communication or updates on when we would receive our photos. Our concerns were ignored, and the photographer did not seem interested in resolving any of the issues we brought up. For such a significant event, we expected much more professionalism and quality. I do not recommend Karen Pretorius Photography if you're looking for someone to truly capture your special moments with care and attention to detail.
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Nicolene P
1 reviews | Active since Jan 2020
5 Sept 2024, 11:38
Disappointment in wedding photos
I regret to say that my experience with Karen Pretorius Photography was extremely disappointing. My daughters wedding day was one of the most special moments of her life, but the quality of the photos we received was far below what we were promised or expected. The images were poorly composed, lacked creativity, and did not capture the essence of the day. Many important moments were missed, and the overall editing was subpar. On top of that, the customer service was almost non-existent. After the wedding, we struggled to get any clear communication or updates on when we would receive our photos. Our concerns were ignored, and the photographer did not seem interested in resolving any of the issues we brought up. For such a significant event, we expected much more professionalism and quality. I do not recommend Karen Pretorius Photography if you're looking for someone to truly capture your special moments with care and attention to detail.
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Meagan R
1 reviews | Active since Jan 2020
5 Sept 2024, 09:53
Do not recommend this photographer!
The wedding photos she delivered were not of the promised and advertised quality, they were infact a very low standard quality. She declines to allow photos to be removed and substituted. She declines to edit photos in a way she had promised to do before even taking the photos. She also does not allow me as a client to have a say in which photos I prefer or not. Since there were few photographs of my son taken at my wedding, I requested for a non-essential photo to be replaced with more photos of my son, even if it is the same photo but his hand only moved a centimetre. She voiced her protest. Because I requested replacement images instead of extra ones, I think that because I paid her a large sum, I should have been allowed to ask for at least a few more photos of my baby. Majority of the pictures are of very poor quality, they are either distorted, fuzzy, or completely blurry, or they have been excessively edited to the extent that individuals in the background have unnatural-looking eyes, not even to speak of the persons in the foreground. After making several efforts to solve the issues, there was a growing number of refusals. She refuses to schedule in-person meetings after I as the the client voiced my concerns. She also refuses to answer a telephonic call after raising such concerns. She is highly unprofessional when being confronted with an issue regarding her work.
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Meagan R
1 reviews | Active since Jan 2020
5 Sept 2024, 09:53
Do not recommend this photographer!
The wedding photos she delivered were not of the promised and advertised quality, they were infact a very low standard quality. She declines to allow photos to be removed and substituted. She declines to edit photos in a way she had promised to do before even taking the photos. She also does not allow me as a client to have a say in which photos I prefer or not. Since there were few photographs of my son taken at my wedding, I requested for a non-essential photo to be replaced with more photos of my son, even if it is the same photo but his hand only moved a centimetre. She voiced her protest. Because I requested replacement images instead of extra ones, I think that because I paid her a large sum, I should have been allowed to ask for at least a few more photos of my baby. Majority of the pictures are of very poor quality, they are either distorted, fuzzy, or completely blurry, or they have been excessively edited to the extent that individuals in the background have unnatural-looking eyes, not even to speak of the persons in the foreground. After making several efforts to solve the issues, there was a growing number of refusals. She refuses to schedule in-person meetings after I as the the client voiced my concerns. She also refuses to answer a telephonic call after raising such concerns. She is highly unprofessional when being confronted with an issue regarding her work.
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Replies (0)RW
Ronel W
1 reviews | Active since Jan 2020
7 Sept 2021, 21:18
Karen Pretorius photography
So disappointed and unsatisfied with the photo's. Karen's unwillingness to let the client choose their own photos and even unwilling to make an appointment to let the client review the photos before editing the final album. The album is chosen for you as a package and you get what you get. Even after the proposal for compensation for extra photos that were missing in the majority of the photoshoot this was ignored and declined .The verbally agreed packages was not delivered at the end of the day. Get a contract or packages in writing before entering into business with Karen. client satisfaction is completely not a priority for her.
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Ronel W
1 reviews | Active since Jan 2020
7 Sept 2021, 21:18
Karen Pretorius photography
So disappointed and unsatisfied with the photo's. Karen's unwillingness to let the client choose their own photos and even unwilling to make an appointment to let the client review the photos before editing the final album. The album is chosen for you as a package and you get what you get. Even after the proposal for compensation for extra photos that were missing in the majority of the photoshoot this was ignored and declined .The verbally agreed packages was not delivered at the end of the day. Get a contract or packages in writing before entering into business with Karen. client satisfaction is completely not a priority for her.
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