Kolonnade Mall
Unclaimed Business
|2|7 Reviews (last 12 months)|This business does not respond to reviews
Kolonnade Mall
Unclaimed Business
|2
7 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
2|7 Reviews
Jul '25 - Jun '26
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
MPUMELELO M
1 reviews | Active since Jan 2020
1 Apr 2026, 14:53
Clicks pharmacy Kolonade Rude assistant
Clicks pharmacy I was assisted by Tumelo Chiloane who was very rude from the moment I started speaking to him. He isn’t welcoming at all and makes it very unpleasant to want to ask further questions Abit of customer service would do him great because everyone else around him is pleasant and happy
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MPUMELELO M
1 reviews | Active since Jan 2020
1 Apr 2026, 14:53
Clicks pharmacy Kolonade Rude assistant
Clicks pharmacy I was assisted by Tumelo Chiloane who was very rude from the moment I started speaking to him. He isn’t welcoming at all and makes it very unpleasant to want to ask further questions Abit of customer service would do him great because everyone else around him is pleasant and happy
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Amanda G
1 reviews | Active since Jan 2020
31 Mar 2026, 14:42
Kolonnade Mall - TERRIBLE FOOD AND SERVICE
We went for breakfast Saterday morning, however we were terribly disappointed in the food and service, when the food arrived it was cold. We ordered 2 cheese burgers - it was so cold the cheese did not even melt. It was so tasteless however we did pay and we will never ever go back there. TERRBILE SERVICE AND FOOD
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Amanda G
1 reviews | Active since Jan 2020
31 Mar 2026, 14:42
Kolonnade Mall - TERRIBLE FOOD AND SERVICE
We went for breakfast Saterday morning, however we were terribly disappointed in the food and service, when the food arrived it was cold. We ordered 2 cheese burgers - it was so cold the cheese did not even melt. It was so tasteless however we did pay and we will never ever go back there. TERRBILE SERVICE AND FOOD
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Danie E
1 reviews | Active since Jan 2020
13 Dec 2025, 08:12
Parking problems at Kollonade just ignored by Broll
I sent two e-mails to Broll regarding problems with parking at Kollonade. Both were ignored. I publish the first one below to indicate the problems experienced: I wish to bring to your attention that I have now twice in a row experienced problems with the parking at your mall. About 3 weeks ago I paid my parking ticket, after having to wait about 10 minutes to get to the parking station due to a long queue. After payment I tried to exit through the boom but it did not open. I went back to the paying station and paid again, however when trying to exit the same story happened. A car guard then assisted me by making contact with the control room, explaining the problem to them. Eventually I managed to pass through the exit gate. The whole ordeal lasted about 20 minutes. This was on the ground floor with the go-karts above. On Saturday the 15th I had two young kids with me which I had to take to the circus commencing at 15H00. I went to the paying station at 14H25. The queue was very long, people were even standing outside the parking area between the shops. It took me about 25 minutes to pay. Once I tried to exit, the same thing happened - the boom did not open. I called the control room and they opened it. The end result of this was that we arrived about ten minutes late at the circus whilst I had two young, frustrated and screaming kids with me in the vehicle. We missed a part of the circus that we paid for and the children were very upset about this. You have one payment station at each end of your parking area that is far removed from each other. Your ticketless system is obviously working very well for you some way or the other, but have you considered whether it is working for the clientele of the mall? In case you do not know it - I will tell you - that system is a huge frustration to the public. We do not experience these type of problems at other malls that are larger than yours either in Pretoria or in Johannesburg, and that operate conventional systems. How on earth can you have only one paying station at a very busy exit? Why is there a problem every time I am trying to exit? You must start to realise that not all of us have the appetite to waste time with parking issues as are being experienced at your mall.
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Danie E
1 reviews | Active since Jan 2020
13 Dec 2025, 08:12
Parking problems at Kollonade just ignored by Broll
I sent two e-mails to Broll regarding problems with parking at Kollonade. Both were ignored. I publish the first one below to indicate the problems experienced: I wish to bring to your attention that I have now twice in a row experienced problems with the parking at your mall. About 3 weeks ago I paid my parking ticket, after having to wait about 10 minutes to get to the parking station due to a long queue. After payment I tried to exit through the boom but it did not open. I went back to the paying station and paid again, however when trying to exit the same story happened. A car guard then assisted me by making contact with the control room, explaining the problem to them. Eventually I managed to pass through the exit gate. The whole ordeal lasted about 20 minutes. This was on the ground floor with the go-karts above. On Saturday the 15th I had two young kids with me which I had to take to the circus commencing at 15H00. I went to the paying station at 14H25. The queue was very long, people were even standing outside the parking area between the shops. It took me about 25 minutes to pay. Once I tried to exit, the same thing happened - the boom did not open. I called the control room and they opened it. The end result of this was that we arrived about ten minutes late at the circus whilst I had two young, frustrated and screaming kids with me in the vehicle. We missed a part of the circus that we paid for and the children were very upset about this. You have one payment station at each end of your parking area that is far removed from each other. Your ticketless system is obviously working very well for you some way or the other, but have you considered whether it is working for the clientele of the mall? In case you do not know it - I will tell you - that system is a huge frustration to the public. We do not experience these type of problems at other malls that are larger than yours either in Pretoria or in Johannesburg, and that operate conventional systems. How on earth can you have only one paying station at a very busy exit? Why is there a problem every time I am trying to exit? You must start to realise that not all of us have the appetite to waste time with parking issues as are being experienced at your mall.
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Madikela L
1 reviews | Active since Jan 2020
31 Aug 2025, 12:31
Title: Urgent Resolution Required: Delay in Collection of Purchased Items Due to Proof of Payment Issues
To Whom It May Concern, I recently purchased items worth R30,000.00 from Incredible Connection and completed the payment via EFT directly to your Head Office as instructed. I was informed that, once the payment cleared, I would receive a call on Friday afternoon to collect my items. However, I did not receive any call on Friday. On Saturday, around 17:39, I noticed a missed call from your team while I was travelling from Polokwane. Today, I visited the outlet to collect my items. Unfortunately, the store manager requested proof of payment from me. I do not have a cash slip from your store, as none was provided. The only documentation I have is the EFT record. The manager insisted that, without the emailed proof of payment, I would not be able to collect my items. He also mentioned that obtaining a refund would involve a separate procedure. I am concerned by the manager's attitude and the lack of support provided during this process. If I am unable to collect my items or receive a prompt resolution, I will have no choice but to escalate this matter to my employer, which may impact our ongoing business relationship with Incredible Connection. I kindly request that this matter be resolved as a priority by tomorrow before 10h00. Alternatively, I am willing to have my items transferred to the Wonderboom Junction branch for collection. Please let me know how this issue will be addressed or I will be forced to escalate it further. Thank you for your urgent attention to this matter.
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Madikela L
1 reviews | Active since Jan 2020
31 Aug 2025, 12:31
Title: Urgent Resolution Required: Delay in Collection of Purchased Items Due to Proof of Payment Issues
To Whom It May Concern, I recently purchased items worth R30,000.00 from Incredible Connection and completed the payment via EFT directly to your Head Office as instructed. I was informed that, once the payment cleared, I would receive a call on Friday afternoon to collect my items. However, I did not receive any call on Friday. On Saturday, around 17:39, I noticed a missed call from your team while I was travelling from Polokwane. Today, I visited the outlet to collect my items. Unfortunately, the store manager requested proof of payment from me. I do not have a cash slip from your store, as none was provided. The only documentation I have is the EFT record. The manager insisted that, without the emailed proof of payment, I would not be able to collect my items. He also mentioned that obtaining a refund would involve a separate procedure. I am concerned by the manager's attitude and the lack of support provided during this process. If I am unable to collect my items or receive a prompt resolution, I will have no choice but to escalate this matter to my employer, which may impact our ongoing business relationship with Incredible Connection. I kindly request that this matter be resolved as a priority by tomorrow before 10h00. Alternatively, I am willing to have my items transferred to the Wonderboom Junction branch for collection. Please let me know how this issue will be addressed or I will be forced to escalate it further. Thank you for your urgent attention to this matter.
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Replies (0)CB
Colin B
1 reviews | Active since Jan 2020
10 Jul 2025, 07:21
Execuspecs Kolonade absolutely terrible
The service itself was okay, but the problem arose with the measurement of lenses after the eye test. We went back three times in a matter of one year, as my wife was not happy with her glasses. They did "help" us, but still the lenses were incorrectly measured. We only discovered the problem with the lenses after visiting a reputable optometrist for our annual eye test. He measured the lenses using various methods, and we could see that the lenses were out by big margins. I will not recommend execuspecs at all. If you value your eye, please stay well clear of them
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Colin B
1 reviews | Active since Jan 2020
10 Jul 2025, 07:21
Execuspecs Kolonade absolutely terrible
The service itself was okay, but the problem arose with the measurement of lenses after the eye test. We went back three times in a matter of one year, as my wife was not happy with her glasses. They did "help" us, but still the lenses were incorrectly measured. We only discovered the problem with the lenses after visiting a reputable optometrist for our annual eye test. He measured the lenses using various methods, and we could see that the lenses were out by big margins. I will not recommend execuspecs at all. If you value your eye, please stay well clear of them
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Keamogetswe M
1 reviews | Active since Jan 2020
1 Jun 2025, 09:17
Customer service
One stop shop with an expectional customer service !Amalfi leather lounge which accommodates limited space and also its combination of modern look with its updated stitching and fits perfectly to traditional looks!One must consider this wonderful service😍😍😍
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Keamogetswe M
1 reviews | Active since Jan 2020
1 Jun 2025, 09:17
Customer service
One stop shop with an expectional customer service !Amalfi leather lounge which accommodates limited space and also its combination of modern look with its updated stitching and fits perfectly to traditional looks!One must consider this wonderful service😍😍😍
0
Replies (0)GK
Georgina K
1 reviews | Active since Jan 2020
29 May 2025, 09:25
Awsome service
Their service is awsome especially Riaan at the front desk.They make it so easy for you to feel comfortable and explain everything to you and have a lot of patience and are very friendly.I would recommend them any day
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Georgina K
1 reviews | Active since Jan 2020
29 May 2025, 09:25
Awsome service
Their service is awsome especially Riaan at the front desk.They make it so easy for you to feel comfortable and explain everything to you and have a lot of patience and are very friendly.I would recommend them any day
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