LR
Land Rover Sandton
Unclaimed Business
LR
Performance(last 12 months):
Ranked In Other
#2NPS Score
-100Unlikely
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceIS
Inez S
1 reviews | Active since Jan 2020
26 Feb 2026, 17:52
Land Rover Rivonia Road Unacceptable Service
To say I’m annoyed would be an understatement, 3 Months (December 2025) since and counting! Brake pads were replaced on my Velar under the maintenance plan, after the service I noticed that the disks were being worn which was strange and notified the dealer immediately. (roughly beginning Jan) Vehicle was booked in again for them to investigate the problem and they replaced the disks (normal procedure I’m guessing would be to check the brake pads as well), that wasn’t done and once again the disks were getting damaged. (Mid January) Car booked in again for their specialize technician! to have a look and was informed that the spacers on my tires were the cause of the problem, let’s take into account that the issue only started after the brake pads were replaced never the less they informed me that the spaces which have no relation to the disks should be removed which they did and that they would skim the disks and that I should drive the vehicle for a few days to monitor the disks. A day later same result disks have grooves and I notify the dealer. They informed me that they would need to get approval from head office to have the disks and pads replaced) Early February, dealer informed me that approval received and that they would confirm when I could bring the vehicle in for replacement of disks and pads . Last week service advisor confirmed that I could bring the vehicle in this week, and I confirmed that I would bring the vehicle in on the 26th February as I was out of town. Received a call early this morning 7am to be told that they only received the break pads and that we would need to reschedule the service !!! Because the only available disks are in rustenburg and that it would take 2 days for them to get delivered. Surely before informing me they would have ordered the parts. I informed them that this was unacceptable and that I would drop the car off at the dealership because I have had enough of their incompetence and that will rectify the problem. Is this is the level of service that I can expect from Land Rover, inconvenience, frustration and non professionalism. This issue needs to be resolved !
Helpful (0)
|Replies (0)IS
Inez S
1 reviews | Active since Jan 2020
26 Feb 2026, 17:52
Land Rover Rivonia Road Unacceptable Service
To say I’m annoyed would be an understatement, 3 Months (December 2025) since and counting! Brake pads were replaced on my Velar under the maintenance plan, after the service I noticed that the disks were being worn which was strange and notified the dealer immediately. (roughly beginning Jan) Vehicle was booked in again for them to investigate the problem and they replaced the disks (normal procedure I’m guessing would be to check the brake pads as well), that wasn’t done and once again the disks were getting damaged. (Mid January) Car booked in again for their specialize technician! to have a look and was informed that the spacers on my tires were the cause of the problem, let’s take into account that the issue only started after the brake pads were replaced never the less they informed me that the spaces which have no relation to the disks should be removed which they did and that they would skim the disks and that I should drive the vehicle for a few days to monitor the disks. A day later same result disks have grooves and I notify the dealer. They informed me that they would need to get approval from head office to have the disks and pads replaced) Early February, dealer informed me that approval received and that they would confirm when I could bring the vehicle in for replacement of disks and pads . Last week service advisor confirmed that I could bring the vehicle in this week, and I confirmed that I would bring the vehicle in on the 26th February as I was out of town. Received a call early this morning 7am to be told that they only received the break pads and that we would need to reschedule the service !!! Because the only available disks are in rustenburg and that it would take 2 days for them to get delivered. Surely before informing me they would have ordered the parts. I informed them that this was unacceptable and that I would drop the car off at the dealership because I have had enough of their incompetence and that will rectify the problem. Is this is the level of service that I can expect from Land Rover, inconvenience, frustration and non professionalism. This issue needs to be resolved !
0
Replies (0)VM
Valencia M
1 reviews | Active since Jan 2020
19 Oct 2023, 19:45
****mers Anda Fly by night Skill up and Land rover Sandton
Well I can't believe that a very well known company and trusted one could do this to me... I was in an online learnerships under skill up and my sponsor was SANDTON LAND Rover so I've been asking for my uif documents they've been postponing and I was not even informed about the expiring of the contract... When I check in my ufiling page I'm only declared one month under this sponser called LAND ROVER SANDTON the other months are not declared. I'm very ****ed I want to claim my uif and be removed from Skill Up systems because they are not professional and they are ****mers
Helpful (0)
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Valencia M
1 reviews | Active since Jan 2020
19 Oct 2023, 19:45
****mers Anda Fly by night Skill up and Land rover Sandton
Well I can't believe that a very well known company and trusted one could do this to me... I was in an online learnerships under skill up and my sponsor was SANDTON LAND Rover so I've been asking for my uif documents they've been postponing and I was not even informed about the expiring of the contract... When I check in my ufiling page I'm only declared one month under this sponser called LAND ROVER SANDTON the other months are not declared. I'm very ****ed I want to claim my uif and be removed from Skill Up systems because they are not professional and they are ****mers
0
Replies (0)PG
Patrick G
1 reviews | Active since Jan 2020
27 Apr 2023, 12:58
Do not buy at Land Rover Sandton
Do Not Buy LR Vouge Just recently bought a 2018 LR RR Vogue and 8 days later the vehicle is leaking oil on my garage floor, still dealing with that the airbag light pops up while driving and the vehicle spent the last 2 weeks on repairs at the dealer with no spare key being told its going to take 5 months to get spare keys as they're ordered from the UK. Now I want nothing to do with this vehicle as it's showing all the Red flags and the audecity of the dealer Principal refusing to cancel the deal and making these faults to be minor and shoving me with a vehicle that only has 5 months warranty left on it and all these problems. Not to mention that I've been through this before with the same model and oil leaks on these prestigious vehicles. Now I have to pay installment and insurance for the vehicle I don't have because they're refusing to cancel the deal. Once the get your money, your satisfaction is not apriority anymore. Very disappointing customer service from Land Rover Sandton
Helpful (0)
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Patrick G
1 reviews | Active since Jan 2020
27 Apr 2023, 12:58
Do not buy at Land Rover Sandton
Do Not Buy LR Vouge Just recently bought a 2018 LR RR Vogue and 8 days later the vehicle is leaking oil on my garage floor, still dealing with that the airbag light pops up while driving and the vehicle spent the last 2 weeks on repairs at the dealer with no spare key being told its going to take 5 months to get spare keys as they're ordered from the UK. Now I want nothing to do with this vehicle as it's showing all the Red flags and the audecity of the dealer Principal refusing to cancel the deal and making these faults to be minor and shoving me with a vehicle that only has 5 months warranty left on it and all these problems. Not to mention that I've been through this before with the same model and oil leaks on these prestigious vehicles. Now I have to pay installment and insurance for the vehicle I don't have because they're refusing to cancel the deal. Once the get your money, your satisfaction is not apriority anymore. Very disappointing customer service from Land Rover Sandton
0
Replies (0)SP
Saint P
1 reviews | Active since Jan 2020
28 Dec 2022, 11:02
Land rover is the head master of bad service
Land Rover Bryanston gives the worse service ever. I took my vehicle for minor problem and they told you it will cost 30k. the car spent a week at the dealership and it was ready according to them on the 20/12/2022. Upon collecting the vehicle i noticed oil leak on my garage and the vehicle could not reverse ( calibrating warning ) because of the Christmas holiday i could not return the vehicle and now they cant fix my car or give me a loan vehicle sorely because my car is out of motorplan.
Helpful (0)
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Saint P
1 reviews | Active since Jan 2020
28 Dec 2022, 11:02
Land rover is the head master of bad service
Land Rover Bryanston gives the worse service ever. I took my vehicle for minor problem and they told you it will cost 30k. the car spent a week at the dealership and it was ready according to them on the 20/12/2022. Upon collecting the vehicle i noticed oil leak on my garage and the vehicle could not reverse ( calibrating warning ) because of the Christmas holiday i could not return the vehicle and now they cant fix my car or give me a loan vehicle sorely because my car is out of motorplan.
0
Replies (0)MH
Mark H
1 reviews | Active since Jan 2020
26 May 2022, 09:08
Land Rover Sandton - not interested in service
Had door lock systems replaced just after warranty fell away. Got over charged and the repair doesn't work. I took the car back and showed them the repair is not working. The service agent just fiddled with the key and said there you go it now works. Still not working!!!!!!!
Helpful (0)
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Mark H
1 reviews | Active since Jan 2020
26 May 2022, 09:08
Land Rover Sandton - not interested in service
Had door lock systems replaced just after warranty fell away. Got over charged and the repair doesn't work. I took the car back and showed them the repair is not working. The service agent just fiddled with the key and said there you go it now works. Still not working!!!!!!!
0
Replies (0)MIBR
Mallam Isahaku Boris Ribaric
1 reviews | Active since Jan 2020
20 Dec 2021, 11:49
very happy to assist me
Sandton is where you can get It . This is my happy place, I came late Sunday afternoon, the team were very happy to assist me in my dream vehicle, I went for my test drive and I knew I found want I was looking for. Looking for your New Range Rover?
Helpful (0)
|Replies (0)MIBR
Mallam Isahaku Boris Ribaric
1 reviews | Active since Jan 2020
20 Dec 2021, 11:49
very happy to assist me
Sandton is where you can get It . This is my happy place, I came late Sunday afternoon, the team were very happy to assist me in my dream vehicle, I went for my test drive and I knew I found want I was looking for. Looking for your New Range Rover?
0
Replies (0)SC
SG C
1 reviews | Active since Jan 2020
25 Oct 2020, 20:00
Land Rover Sandton
A very good new and used car dealership. Nice central location which is easily accessible. There are a wide range of vehicles in stock. The staff are professional and very helpful. I was offered assistance as soon as I arrived. There is also secure parking on the premises. Worth visiting if interested in purchasing a new or used car.
Helpful (0)
|Replies (0)SC
SG C
1 reviews | Active since Jan 2020
25 Oct 2020, 20:00
Land Rover Sandton
A very good new and used car dealership. Nice central location which is easily accessible. There are a wide range of vehicles in stock. The staff are professional and very helpful. I was offered assistance as soon as I arrived. There is also secure parking on the premises. Worth visiting if interested in purchasing a new or used car.
0
Replies (0)sC
sathyam C
1 reviews | Active since Jan 2020
18 Oct 2020, 07:07
Land Rover Sandton Is Awesome!
I had the best experience at Land Rover Sandton. I was looking to purchase a new Range Rover, and the consultant that attended to me was patient and helpful in helping me decide which model to choose. I was amazed at the offroad capabilities of this vehicle, during my test drive, and everthing was explained in detail. Thank you so much for your amazing service. I look forward to doing business with you in the near future.
Helpful (0)
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sathyam C
1 reviews | Active since Jan 2020
18 Oct 2020, 07:07
Land Rover Sandton Is Awesome!
I had the best experience at Land Rover Sandton. I was looking to purchase a new Range Rover, and the consultant that attended to me was patient and helpful in helping me decide which model to choose. I was amazed at the offroad capabilities of this vehicle, during my test drive, and everthing was explained in detail. Thank you so much for your amazing service. I look forward to doing business with you in the near future.
0
Replies (0)