LB
Leisure Bay Beachfront Apartments
Unclaimed Business
LB
Leisure Bay Beachfront Apartments
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Frequently Asked Questions About Leisure Bay Beachfront Apartments
Leisure Bay Beachfront Apartments has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Leisure Bay Beachfront Apartments across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKM
Kamva M
1 reviews | Active since Jan 2020
5 May 2025, 16:02
I want my refund
I have since been waiting for a refund of R1000 from them. The receptionist who I paid money to on my arrival has been telling me the matter has been escalated. They said I will get my money within 14 working that has passed Everytime I ask matter has been escalated
Helpful (0)
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Kamva M
1 reviews | Active since Jan 2020
5 May 2025, 16:02
I want my refund
I have since been waiting for a refund of R1000 from them. The receptionist who I paid money to on my arrival has been telling me the matter has been escalated. They said I will get my money within 14 working that has passed Everytime I ask matter has been escalated
0
Replies (0)EB
Esmarie B
1 reviews | Active since Jan 2020
19 May 2024, 16:22
Leisure holiday apartments Balito
Made a booking through booking.com in April for December holiday. Received booking confirmation everything. Today I received an email stating leisure apartments in cancelilng our booking, can't accommodate due to unforseen circumstances. No accommodation available in December that is suitable with same bookings requirements. Leisure apartments you have ruined our December holiday.a sorry unfortunately can't make us feel better here.
Helpful (0)
|Replies (0)EB
Esmarie B
1 reviews | Active since Jan 2020
19 May 2024, 16:22
Leisure holiday apartments Balito
Made a booking through booking.com in April for December holiday. Received booking confirmation everything. Today I received an email stating leisure apartments in cancelilng our booking, can't accommodate due to unforseen circumstances. No accommodation available in December that is suitable with same bookings requirements. Leisure apartments you have ruined our December holiday.a sorry unfortunately can't make us feel better here.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
7 Jul 2023, 12:59
Shocking Reservation Service
I cannot believe the service I am receiving from the reservations desk. I have been trying to make a reservation since 3rd July 2023 via email. I received a reply to every one of my emails days later after insisting someone replies to me and then radio silence. The lady just does not care and is very short off in her responses. I have tried to call for a reservation but the lines are always unavailable. It is clear that the business is not needed at this establishment.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
7 Jul 2023, 12:59
Shocking Reservation Service
I cannot believe the service I am receiving from the reservations desk. I have been trying to make a reservation since 3rd July 2023 via email. I received a reply to every one of my emails days later after insisting someone replies to me and then radio silence. The lady just does not care and is very short off in her responses. I have tried to call for a reservation but the lines are always unavailable. It is clear that the business is not needed at this establishment.
0
Replies (0)sG
sandeen G
1 reviews | Active since Jan 2020
14 Feb 2022, 21:46
Disgusting service and useless wikideals
Utterly disgusted by the way they do business. Myself and sister purchased 2 vouchers from wikideals in December and January. We immediately contacted hotel to make a booking for weekend in March. After numerous calls and disgusting service the front desk keeps on telling us they haven't received any feedback as to availability. How is it that from December no one is able to assist us to make a booking in March. After numerous telephone calls they are now telling us that there is no availability for the dates we requested in December already. They simply tell us they only allow a certain amount of wikideals per month... Why is this not declared in the terms and conditions? Why is it that ive been striggling for 3 months to make a simple booking only to be told now there is no availability... They also acnnot addist with a refund??? This is utterly disgusting service from the hotel and wikideals as they are robbing us of our money and they jist pool up there shoulders saying they cannot accommodate you... Why is this deal/offer still on the wikideal website if there is no availability. I purchase the voucher in December... Booked in early January... And still thry keep on telling you "the dates isnt out yet we will stay in contact"... And believe me they dont stay on contact at all unless you follow up. I am disguster by this!!!!
Helpful (0)
|Replies (0)sG
sandeen G
1 reviews | Active since Jan 2020
14 Feb 2022, 21:46
Disgusting service and useless wikideals
Utterly disgusted by the way they do business. Myself and sister purchased 2 vouchers from wikideals in December and January. We immediately contacted hotel to make a booking for weekend in March. After numerous calls and disgusting service the front desk keeps on telling us they haven't received any feedback as to availability. How is it that from December no one is able to assist us to make a booking in March. After numerous telephone calls they are now telling us that there is no availability for the dates we requested in December already. They simply tell us they only allow a certain amount of wikideals per month... Why is this not declared in the terms and conditions? Why is it that ive been striggling for 3 months to make a simple booking only to be told now there is no availability... They also acnnot addist with a refund??? This is utterly disgusting service from the hotel and wikideals as they are robbing us of our money and they jist pool up there shoulders saying they cannot accommodate you... Why is this deal/offer still on the wikideal website if there is no availability. I purchase the voucher in December... Booked in early January... And still thry keep on telling you "the dates isnt out yet we will stay in contact"... And believe me they dont stay on contact at all unless you follow up. I am disguster by this!!!!
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Replies (0)TM
T M
1 reviews | Active since Jan 2020
27 Nov 2019, 13:33
Horrible Customer Service at Leisure Bay Beachfront Apartments in Cape Town
So I purchased a Daddy's Deals voucher for a stay at Leisure Bay Apartments in Cape Town only to be told that they only take 4 Daddy's Deals vouchers per day. The manager on duty told me they have rooms available for direct bookings and not for Daddy's Deals. Horrible establishment!!!
Helpful (0)
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T M
1 reviews | Active since Jan 2020
27 Nov 2019, 13:33
Horrible Customer Service at Leisure Bay Beachfront Apartments in Cape Town
So I purchased a Daddy's Deals voucher for a stay at Leisure Bay Apartments in Cape Town only to be told that they only take 4 Daddy's Deals vouchers per day. The manager on duty told me they have rooms available for direct bookings and not for Daddy's Deals. Horrible establishment!!!
0
Replies (0)