Lifestyle Garden Centre
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
POTHOLES ENTERANCE OF LIFE STYLE RANDPARK RIDGE Good day, I have been trying to get hold of someone at Lifestyle and keep being advised to send an email. Not sure if this will reach anyone. There are three large potholes at the robot entrance to your centre. They have been there for weeks, and it is concerning that no one from the centre has taken the initiative to address this or report it to JRA. Other businesses in the area are fixing issues themselves for the safety of their own clients. I travel this road daily and visit Lifestyle every second day. As a result of these potholes, I have already had a burst tyre, and I am understandably very unhappy. This situation is discouraging and poses a risk to your clients. I kindly request that this be urgently attended to, either by arranging repairs or formally reporting it to JRA, to prevent further damage or incidents. Thank you for your urgent attention. Kind regards, Rain Gaud
1 reviews | Active since Jan 2020
POTHOLES ENTERANCE OF LIFE STYLE RANDPARK RIDGE Good day, I have been trying to get hold of someone at Lifestyle and keep being advised to send an email. Not sure if this will reach anyone. There are three large potholes at the robot entrance to your centre. They have been there for weeks, and it is concerning that no one from the centre has taken the initiative to address this or report it to JRA. Other businesses in the area are fixing issues themselves for the safety of their own clients. I travel this road daily and visit Lifestyle every second day. As a result of these potholes, I have already had a burst tyre, and I am understandably very unhappy. This situation is discouraging and poses a risk to your clients. I kindly request that this be urgently attended to, either by arranging repairs or formally reporting it to JRA, to prevent further damage or incidents. Thank you for your urgent attention. Kind regards, Rain Gaud
1 reviews | Active since Jan 2020
I am a very regular shopper at Lifestyle Garden Centre, Beyers Naude Drive, Randburg and receive friendly and excellent advice and service from all the staff from the reception to the information department. It really is a pleasure to shop there, thank you. Ingrid van Niekerk
1 reviews | Active since Jan 2020
I am a very regular shopper at Lifestyle Garden Centre, Beyers Naude Drive, Randburg and receive friendly and excellent advice and service from all the staff from the reception to the information department. It really is a pleasure to shop there, thank you. Ingrid van Niekerk
1 reviews | Active since Jan 2020
please check your plants before placing them on promotion. this is ridiculous, I spent well over R1500 on plants to be left with more pests than plants, most of which are herbs that my family are supposed to consume. I have pictures to show you.
1 reviews | Active since Jan 2020
please check your plants before placing them on promotion. this is ridiculous, I spent well over R1500 on plants to be left with more pests than plants, most of which are herbs that my family are supposed to consume. I have pictures to show you.
1 reviews | Active since Jan 2020
Online ordering is bliss and delivery is just as quick. One order I placed Sunday night and delivery was Monday before midday. Customer service on the floor in the garden section is just as good. Keep it up.
1 reviews | Active since Jan 2020
Online ordering is bliss and delivery is just as quick. One order I placed Sunday night and delivery was Monday before midday. Customer service on the floor in the garden section is just as good. Keep it up.
1 reviews | Active since Jan 2020
I used to get excellent service but based on my last experience and how I have been treated as a customer, I am not interested in doing business with this organisation again. Yes, my dad signed for a delivery note, however, there is no list attached to indicate what should have been delivered. So, they could have delivered only half of the items and he would have signed delivery. Very nice om them to want to blame this on a pensioner. Yes, you might have uploaded the right quantity of plants, it was not offloaded at my house. My parents did not see the copy of the invoice of what was ordered, so please explain to me how they should have known plants were short delivered??? If I have signed for it, I would have no leg to stand on. I have had enough of dealing with Adriaan Blignaut. I did not appreciate the initial tone of his e-mail and to call me a valued customer, yet basically implying that I am lying about the short delivery is too much for me to try and reconcile. Am I a valued customer or am I lying? I told them the day before that I will not be home, but my parents will be. Unless they have an invoice to proof what I have paid for, please explain to me how my parents, who are pensioners, should know what were supposed to delivered. Pam Groen phoned me on 28/04/2021 14:24 in response to an e-mail I have sent to follow up, because Adriaan was not forthcoming in responding. A commitment was made to provide me with feedback the next day, which did not happen either. It seems as if my post complaining on the Facebook page was deleted, because I cannot find it. Although a "goodwill" offer was made to replace the ferns that were basically dead and leaves crumbling when it was delivered, and to deliver the green goddess which were not included and two other plants, that offer is made based on the condition that I place another order and pay R500 delivery? The e-mail stated, " we will re-deliver them at no charge with your next delivery." Whenever you do place your next order for delivery, the six plants as identified above will be delivered free of charge" So, an extremely unhappy customer, is expected to pay R500 delivery and buy more products, to receive the plants which were not delivered? Yes, I did not communicate within 7 days, but due to business commitments, I often work until midnight on an important project. I do the planting myself, I do not have a gardener, and that is the reason why the mistake was not picked up immediately. Having said that, I do not appreciate basically being called a liar.
1 reviews | Active since Jan 2020
I used to get excellent service but based on my last experience and how I have been treated as a customer, I am not interested in doing business with this organisation again. Yes, my dad signed for a delivery note, however, there is no list attached to indicate what should have been delivered. So, they could have delivered only half of the items and he would have signed delivery. Very nice om them to want to blame this on a pensioner. Yes, you might have uploaded the right quantity of plants, it was not offloaded at my house. My parents did not see the copy of the invoice of what was ordered, so please explain to me how they should have known plants were short delivered??? If I have signed for it, I would have no leg to stand on. I have had enough of dealing with Adriaan Blignaut. I did not appreciate the initial tone of his e-mail and to call me a valued customer, yet basically implying that I am lying about the short delivery is too much for me to try and reconcile. Am I a valued customer or am I lying? I told them the day before that I will not be home, but my parents will be. Unless they have an invoice to proof what I have paid for, please explain to me how my parents, who are pensioners, should know what were supposed to delivered. Pam Groen phoned me on 28/04/2021 14:24 in response to an e-mail I have sent to follow up, because Adriaan was not forthcoming in responding. A commitment was made to provide me with feedback the next day, which did not happen either. It seems as if my post complaining on the Facebook page was deleted, because I cannot find it. Although a "goodwill" offer was made to replace the ferns that were basically dead and leaves crumbling when it was delivered, and to deliver the green goddess which were not included and two other plants, that offer is made based on the condition that I place another order and pay R500 delivery? The e-mail stated, " we will re-deliver them at no charge with your next delivery." Whenever you do place your next order for delivery, the six plants as identified above will be delivered free of charge" So, an extremely unhappy customer, is expected to pay R500 delivery and buy more products, to receive the plants which were not delivered? Yes, I did not communicate within 7 days, but due to business commitments, I often work until midnight on an important project. I do the planting myself, I do not have a gardener, and that is the reason why the mistake was not picked up immediately. Having said that, I do not appreciate basically being called a liar.
1 reviews | Active since Jan 2020
Approximately 6 months ago I went to Lifestyle for garden stuff and was offered a loyalty card. Got the card, did the shopping, paid and got an email saying welcome and all that and there was R23 odd on the card for me to spend. Drive all the way back a couple of months later however the item I wanted was not in stock. Get newsletters and promotional stock items etc. and decide to go back on Friday as I had a gift card and was looking for some stuff. My first issue is pricing I can get the same items at a better price at my local nursery or Builders or even PnP/Checkers and do not have to drive all the way there. My second issue when I was paying and asked the cashier to redeem my points she tells me there is only R16 odd on the card. I was never told that the points decrease after a few months. Sent an email to them on Friday and to date no response. My daughter also checked her card and the points have also gone. Not a good way to keep me as a customer!
1 reviews | Active since Jan 2020
Approximately 6 months ago I went to Lifestyle for garden stuff and was offered a loyalty card. Got the card, did the shopping, paid and got an email saying welcome and all that and there was R23 odd on the card for me to spend. Drive all the way back a couple of months later however the item I wanted was not in stock. Get newsletters and promotional stock items etc. and decide to go back on Friday as I had a gift card and was looking for some stuff. My first issue is pricing I can get the same items at a better price at my local nursery or Builders or even PnP/Checkers and do not have to drive all the way there. My second issue when I was paying and asked the cashier to redeem my points she tells me there is only R16 odd on the card. I was never told that the points decrease after a few months. Sent an email to them on Friday and to date no response. My daughter also checked her card and the points have also gone. Not a good way to keep me as a customer!
1 reviews | Active since Jan 2020
To start, I want to say that I love chilli. You could say that I'm crazy for hot food. About 3 years ago I purchases 6 plants from Lifestyle on Byers Naude, within months all 6 plant died. No matter how much I read, I couldn't determine the problem, the closest I came to a solution was a soil problem, yet since then other things have been planted in that section with no problems. So I went a different route, I started planting my own seeds. It was a bit difficult at first getting seeds to germinate, not over watering the plants, finding the right spot that they get enough sunlight, but eventually I got it right and now growing about 15 variants of chilli, my plants being extremely healthy with fruit yield that is rather unexpected. About a month ago, I decided that some of my plants needed to transplanted into larger pots. So I made a mission to Lifestyle to purchase some supplies. After picking what I needed, I took a walk to the section where the chilli plants normally are, there I found one chilli that I had previously purchased and one that was not on my list of chilli that I wanted. It is 3 weeks later and both plants are again showing the exact same symptoms as the last batch I purchased 3years ago. Now, since I have at least 30 plants, I figure that I know what I'm doing. It seems to me, that Lifestyle is not checking their suppliers, they are sourcing sick plants that look good in store and then die as soon as you take them home. This brand from Lifestyle "Healthy Living Herbs" as per the little card, doesn't even have a section on their website to communicate with them. It is rather ridiculous that a person spends money, only to be disappointed. Here is a list of the chilli that I grow without any problems, unlike these store purchased plants: Serrano Bird's Eye Thai Dragon Rajah Orange/Red/Yellow Habanero Peruvian White Lightning Habanero Trinidad Scorpion Naga Rich Bhut Jolokia / Ghost Pepper Carolina Reaper Lifestyle is supposed to be the place to go for garden supplies and plants, but I'm thinking that I wont be supporting them anymore. I'd rather source seeds to start from scratch.
1 reviews | Active since Jan 2020
To start, I want to say that I love chilli. You could say that I'm crazy for hot food. About 3 years ago I purchases 6 plants from Lifestyle on Byers Naude, within months all 6 plant died. No matter how much I read, I couldn't determine the problem, the closest I came to a solution was a soil problem, yet since then other things have been planted in that section with no problems. So I went a different route, I started planting my own seeds. It was a bit difficult at first getting seeds to germinate, not over watering the plants, finding the right spot that they get enough sunlight, but eventually I got it right and now growing about 15 variants of chilli, my plants being extremely healthy with fruit yield that is rather unexpected. About a month ago, I decided that some of my plants needed to transplanted into larger pots. So I made a mission to Lifestyle to purchase some supplies. After picking what I needed, I took a walk to the section where the chilli plants normally are, there I found one chilli that I had previously purchased and one that was not on my list of chilli that I wanted. It is 3 weeks later and both plants are again showing the exact same symptoms as the last batch I purchased 3years ago. Now, since I have at least 30 plants, I figure that I know what I'm doing. It seems to me, that Lifestyle is not checking their suppliers, they are sourcing sick plants that look good in store and then die as soon as you take them home. This brand from Lifestyle "Healthy Living Herbs" as per the little card, doesn't even have a section on their website to communicate with them. It is rather ridiculous that a person spends money, only to be disappointed. Here is a list of the chilli that I grow without any problems, unlike these store purchased plants: Serrano Bird's Eye Thai Dragon Rajah Orange/Red/Yellow Habanero Peruvian White Lightning Habanero Trinidad Scorpion Naga Rich Bhut Jolokia / Ghost Pepper Carolina Reaper Lifestyle is supposed to be the place to go for garden supplies and plants, but I'm thinking that I wont be supporting them anymore. I'd rather source seeds to start from scratch.
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