L
Lightstruck
Unclaimed Business
L
Lightstruck
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Review Distribution
5|1 Reviews
May '25 - Apr '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Lightstruck
Lightstruck has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Lightstruck across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
AK
Anton K
1 reviews | Active since Jan 2020
2 Feb 2025, 08:02
********** and ********* company
Absolutely ********** service. Please let everyone be warned that if you give notice to terminate your service they will charge a R1000 cancellation fee. They will then take this fee without you authorising it. Additionally, after the consultant explained that it is a month to month service that can be cancelled at any time they will also tell you that you need to give one calendar month notice. There are many other service providers that will give far better service. I suggest you stear well clear of this greedy ********* company. They also don't seem to be registered with the ombudsman.
Helpful (0)
|Replies (0)AK
Anton K
1 reviews | Active since Jan 2020
2 Feb 2025, 08:02
********** and ********* company
Absolutely ********** service. Please let everyone be warned that if you give notice to terminate your service they will charge a R1000 cancellation fee. They will then take this fee without you authorising it. Additionally, after the consultant explained that it is a month to month service that can be cancelled at any time they will also tell you that you need to give one calendar month notice. There are many other service providers that will give far better service. I suggest you stear well clear of this greedy ********* company. They also don't seem to be registered with the ombudsman.
0
Replies (0)RR
Rushil R
1 reviews | Active since Jan 2020
18 May 2023, 19:07
Pathetic service providers
Even the word “pathetic” doesn’t describe these guys. AbsolutelyTerrible service. These guys will call you and sugar coat best deals, 3 months later they hit you with a price increase. Network service is ****, customer service is ****, no feedback, no one takes calls or return calls these guys are just money hungry and full of lies. Telkom and mweb are most reliable service providers Don’t be fooled by the sweet talks guys you will regret later just as I did. Actual rating should be 00000000000000% Big time ****s and rogues
Helpful (0)
|Replies (0)RR
Rushil R
1 reviews | Active since Jan 2020
18 May 2023, 19:07
Pathetic service providers
Even the word “pathetic” doesn’t describe these guys. AbsolutelyTerrible service. These guys will call you and sugar coat best deals, 3 months later they hit you with a price increase. Network service is ****, customer service is ****, no feedback, no one takes calls or return calls these guys are just money hungry and full of lies. Telkom and mweb are most reliable service providers Don’t be fooled by the sweet talks guys you will regret later just as I did. Actual rating should be 00000000000000% Big time ****s and rogues
0
Replies (0)PG
Pooven G
1 reviews | Active since Jan 2020
30 May 2022, 19:53
Contractors caused damage to my wall.
Incompetent contractors have damaged the pavement outside my property, undermining my retaining wall, which is now cracking and risks falling down. Cannot get hold of anyone at lightstru k who is prepared to even come and assess the damage. They keep ignoring me or passing the buck onto someone else. So you cause the damage and leave the homeowner to sort out your mess? I'm sorry but I will not let this go unchallenged
Helpful (0)
|Replies (0)PG
Pooven G
1 reviews | Active since Jan 2020
30 May 2022, 19:53
Contractors caused damage to my wall.
Incompetent contractors have damaged the pavement outside my property, undermining my retaining wall, which is now cracking and risks falling down. Cannot get hold of anyone at lightstru k who is prepared to even come and assess the damage. They keep ignoring me or passing the buck onto someone else. So you cause the damage and leave the homeowner to sort out your mess? I'm sorry but I will not let this go unchallenged
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Replies (0)AB
André Barkley
1 reviews | Active since Jan 2020
28 Dec 2021, 20:26
Don't use Lightstruck/Yutiliti - half the speed and unstable line
Using Yutiliti from Lightstruck and the last several months have been some of the WORST internet we've had. Currently only getting half of what we're paying for and line not stable. SHAME ON YOU!!!
Helpful (0)
|Replies (0)AB
André Barkley
1 reviews | Active since Jan 2020
28 Dec 2021, 20:26
Don't use Lightstruck/Yutiliti - half the speed and unstable line
Using Yutiliti from Lightstruck and the last several months have been some of the WORST internet we've had. Currently only getting half of what we're paying for and line not stable. SHAME ON YOU!!!
0
Replies (0)CM
Christel M
1 reviews | Active since Jan 2020
13 Nov 2021, 12:00
Unreal Service
I had the absolute best service from Galima Isaacs at Lightstruck. Friendly, efficient, and extremely helpful. Thank you Galima, you rock!!!! Their installation team was also unbelievable. Their work was neat, staff was friendly and very helpful - what a great experience - thank you for going the extra mile. I also get excellent speed on my line. Very impressive!
Helpful (0)
|Replies (0)CM
Christel M
1 reviews | Active since Jan 2020
13 Nov 2021, 12:00
Unreal Service
I had the absolute best service from Galima Isaacs at Lightstruck. Friendly, efficient, and extremely helpful. Thank you Galima, you rock!!!! Their installation team was also unbelievable. Their work was neat, staff was friendly and very helpful - what a great experience - thank you for going the extra mile. I also get excellent speed on my line. Very impressive!
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Replies (0)A
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