LB
L&m Bakwerke
Unclaimed Business
LB
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About L&m Bakwerke
L&m Bakwerke has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked L&m Bakwerke across 6 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKS
Kathy S
1 reviews | Active since Jan 2020
17 Sept 2025, 07:40
L & M Bakwerke, highly recommended, outstanding service and quality of work
Wow! Repaired paintwork, at no cost to me, a couple of years after original body work was done! Excellent customer service. Even repaired a couple of additional marks. Excellent work. Highly recommended. Tx Franco and team
Helpful (0)
|Replies (0)KS
Kathy S
1 reviews | Active since Jan 2020
17 Sept 2025, 07:40
L & M Bakwerke, highly recommended, outstanding service and quality of work
Wow! Repaired paintwork, at no cost to me, a couple of years after original body work was done! Excellent customer service. Even repaired a couple of additional marks. Excellent work. Highly recommended. Tx Franco and team
0
Replies (0)TV
Tamryn V
1 reviews | Active since Jan 2020
29 Aug 2025, 19:07
COMPLAINT
The service I received recently from L&M Vredenburg has left me quite frustrated. Firstly, the towing company they utilized caused damage to my vehicle by s****ing my front lip, resulting in noticeable scratches. This is not the level of care I expect from a reputable company. Additionally, I am very unhappy over the fact that one of their workers sc****d my rims during the process. I had no scratches on my rims prior to this incident. What is even more concerning is that your company didn’t bother to inform me of this damage, seemingly hoping that I wouldn’t notice. This lack of transparency is unacceptable and reflects poorly on their commitment to customer service.
Helpful (0)
|Replies (0)TV
Tamryn V
1 reviews | Active since Jan 2020
29 Aug 2025, 19:07
COMPLAINT
The service I received recently from L&M Vredenburg has left me quite frustrated. Firstly, the towing company they utilized caused damage to my vehicle by s****ing my front lip, resulting in noticeable scratches. This is not the level of care I expect from a reputable company. Additionally, I am very unhappy over the fact that one of their workers sc****d my rims during the process. I had no scratches on my rims prior to this incident. What is even more concerning is that your company didn’t bother to inform me of this damage, seemingly hoping that I wouldn’t notice. This lack of transparency is unacceptable and reflects poorly on their commitment to customer service.
0
Replies (0)TB
Tina B
1 reviews | Active since Jan 2020
9 Sept 2024, 14:28
COMPLIMENT
Awesome Service received at L & M Bakwerke, Vredenburg, from the following staff: Adrini - Great to have you as the "face" of your Company. Thank you for welcoming me and making me feel at home. Your professional and respectful way in dealing with me was very much appreciated. Franco - Thanks for easing my anxiety re the damage to my vehicle. You immediately made me feel relaxed knowing that you will sort out my Yaris Emma - I truly appreciate your prompt communication with me regarding the progress of the repairs. You certainly over delivered on your promises Charl - Thanks for keeping your Team together. You are solution driven. I appreciate it Continue with your amazing service Team L & M Bakwerke, Vredenburg
Helpful (0)
|Replies (0)TB
Tina B
1 reviews | Active since Jan 2020
9 Sept 2024, 14:28
COMPLIMENT
Awesome Service received at L & M Bakwerke, Vredenburg, from the following staff: Adrini - Great to have you as the "face" of your Company. Thank you for welcoming me and making me feel at home. Your professional and respectful way in dealing with me was very much appreciated. Franco - Thanks for easing my anxiety re the damage to my vehicle. You immediately made me feel relaxed knowing that you will sort out my Yaris Emma - I truly appreciate your prompt communication with me regarding the progress of the repairs. You certainly over delivered on your promises Charl - Thanks for keeping your Team together. You are solution driven. I appreciate it Continue with your amazing service Team L & M Bakwerke, Vredenburg
0
Replies (0)SL
Seonyana L
1 reviews | Active since Jan 2020
1 Mar 2021, 04:25
Terrible and embarassing service rendered by L & M Bakwerke, Vredenburg
I received such bad service from L&M Bakwerke on two occasions. The first time I complained because my car was not properly buffed off after they had fixed the door and the manager acknowledged that they had a large amount of cars in that month that needed fixing and that they did not do a thorough job. The next thing the assessor came out and was fuming because she said it was late and she wanted to go home and what is it that I wanted. She was rude and my car was not satisfactorily fixed as everything was done in such haste. I was involved in an accident this month and another assessor came out to help me. He was taking photographs and I wanted to show him another hidden scratch on the side that I thought was important for him to take note of. He rudely said to me that when he is working I must get out of his way! I was with a colleague who moved far away from us and was appalled and embarrassed on my behalf by the treatment I had received. The receptionist called to make an appointment to have my car fixed and I told her about the service I had received and was contemplating on taking my car elsewhere. She said there's nothing more she could do but offer her apologies but that they were the only certified panel beater in our region. It is absolutely terrible that they render such service knowing that they are the only ones approved because ultimately customers should receive value and service for their monies the services they provide are not freely rendered.
Helpful (0)
|Replies (0)SL
Seonyana L
1 reviews | Active since Jan 2020
1 Mar 2021, 04:25
Terrible and embarassing service rendered by L & M Bakwerke, Vredenburg
I received such bad service from L&M Bakwerke on two occasions. The first time I complained because my car was not properly buffed off after they had fixed the door and the manager acknowledged that they had a large amount of cars in that month that needed fixing and that they did not do a thorough job. The next thing the assessor came out and was fuming because she said it was late and she wanted to go home and what is it that I wanted. She was rude and my car was not satisfactorily fixed as everything was done in such haste. I was involved in an accident this month and another assessor came out to help me. He was taking photographs and I wanted to show him another hidden scratch on the side that I thought was important for him to take note of. He rudely said to me that when he is working I must get out of his way! I was with a colleague who moved far away from us and was appalled and embarrassed on my behalf by the treatment I had received. The receptionist called to make an appointment to have my car fixed and I told her about the service I had received and was contemplating on taking my car elsewhere. She said there's nothing more she could do but offer her apologies but that they were the only certified panel beater in our region. It is absolutely terrible that they render such service knowing that they are the only ones approved because ultimately customers should receive value and service for their monies the services they provide are not freely rendered.
0
Replies (0)PJ
Pamela J
1 reviews | Active since Jan 2020
14 Jun 2019, 09:16
Donovan
I wish they would pay more attention to detail, but the staff are friendly , always with a smile and a chat. Charl does the quotes, he and his whole staff are amazing !!!! Pamela Jones. Wow Donovan Hattingh !!! and I would recommend Discovery and its agents . Very Happy with the insurance company and Donovan
Helpful (0)
|Replies (0)PJ
Pamela J
1 reviews | Active since Jan 2020
14 Jun 2019, 09:16
Donovan
I wish they would pay more attention to detail, but the staff are friendly , always with a smile and a chat. Charl does the quotes, he and his whole staff are amazing !!!! Pamela Jones. Wow Donovan Hattingh !!! and I would recommend Discovery and its agents . Very Happy with the insurance company and Donovan
0
Replies (0)TB
Tina B
1 reviews | Active since Jan 2020
15 Aug 2015, 17:26
GREAT TEAM SPIRIT!!
Compliments to the staff at L & M Bakwerke for the excellent customer service you all displayed to my family. Charlotte, you certainly have the expertise to put a \worried"customer at ease. Thanks to all who assisted in getting my sister's vehicle from Vredenburg to Mitchell's Plain hassle-free. Hats off to Charlotte"
Helpful (0)
|Replies (0)TB
Tina B
1 reviews | Active since Jan 2020
15 Aug 2015, 17:26
GREAT TEAM SPIRIT!!
Compliments to the staff at L & M Bakwerke for the excellent customer service you all displayed to my family. Charlotte, you certainly have the expertise to put a \worried"customer at ease. Thanks to all who assisted in getting my sister's vehicle from Vredenburg to Mitchell's Plain hassle-free. Hats off to Charlotte"
0
Replies (0)