MR
Mahindra Rivonia
Unclaimed Business
MR
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Mahindra Rivonia
Mahindra Rivonia has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Mahindra Rivonia across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJC
Juanita C
1 reviews | Active since Jan 2020
4 Mar 2026, 12:46
Will NEVER buy another Mahindra
Rated 1, but would give 0 if possible. I have been having issues with the cars infotainment and voice controls since purchase in late July of 2022 amongst a entire barrage of other issues. Even involving Mahindra SA directly (who seem to care even less than some of their dealers). They mounted an external mic, which cannot hear voice prompts. Now after many years of ongoing issues, was told today, that my car came with an outside mounted mic - complete lie, and that this was verified by Mahindra SA. Will NEVER drive another Mahindra, as their after sale service has been an uphill battle since 2022. Roger from Mahindra Rivonia, seem to follow the Mahindra SA culture to a tee.
Helpful (0)
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Juanita C
1 reviews | Active since Jan 2020
4 Mar 2026, 12:46
Will NEVER buy another Mahindra
Rated 1, but would give 0 if possible. I have been having issues with the cars infotainment and voice controls since purchase in late July of 2022 amongst a entire barrage of other issues. Even involving Mahindra SA directly (who seem to care even less than some of their dealers). They mounted an external mic, which cannot hear voice prompts. Now after many years of ongoing issues, was told today, that my car came with an outside mounted mic - complete lie, and that this was verified by Mahindra SA. Will NEVER drive another Mahindra, as their after sale service has been an uphill battle since 2022. Roger from Mahindra Rivonia, seem to follow the Mahindra SA culture to a tee.
0
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Munya M
1 reviews | Active since Jan 2020
21 Oct 2023, 21:42
Stinking service from Mahindra Rivonia. All that glitters is not gold.
I bought a used honda civic from this branch. I discovered the boot wasn't opening using the remote. I then called the sales agent. He informed me he was aware and had placed an order for the said part and would inform me once it arrived. He later called but because of work pressure could not take the car. I did take the car in. The sales agent, Mpho, had left the dealership. The manager Jacques, said since there was nothing on file, the dealership wasn't accountable. I showed and sent them correspondence between myself and Mpho, to no avail. Just a word of caution, BE VERY SCARED.
Helpful (0)
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Munya M
1 reviews | Active since Jan 2020
21 Oct 2023, 21:42
Stinking service from Mahindra Rivonia. All that glitters is not gold.
I bought a used honda civic from this branch. I discovered the boot wasn't opening using the remote. I then called the sales agent. He informed me he was aware and had placed an order for the said part and would inform me once it arrived. He later called but because of work pressure could not take the car. I did take the car in. The sales agent, Mpho, had left the dealership. The manager Jacques, said since there was nothing on file, the dealership wasn't accountable. I showed and sent them correspondence between myself and Mpho, to no avail. Just a word of caution, BE VERY SCARED.
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Replies (0)MR
Marc R
1 reviews | Active since Jan 2020
5 Oct 2022, 11:30
Service - Time Is Money
I am not impressed with the service that I have received from Mahindra Ravinia, the time it takes to get feedback and to have my Mahindra S10 4x4 repaired is unacceptable. I have to keep asking for feedback on everything.
Helpful (0)
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Marc R
1 reviews | Active since Jan 2020
5 Oct 2022, 11:30
Service - Time Is Money
I am not impressed with the service that I have received from Mahindra Ravinia, the time it takes to get feedback and to have my Mahindra S10 4x4 repaired is unacceptable. I have to keep asking for feedback on everything.
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Emile K
1 reviews | Active since Jan 2020
21 Apr 2022, 12:11
Mahindra Rivonia ad misrepresenting the deal!
Mahindra Rivonia posted on Facebook about a deal on a XUV300. If you click on the tab, it takes you to a screen stating the deal R3350 pm etc, just below the picture of the car it list XUV 300 1.2T W6, but if you call they say the deal is for the W4, same as on their website, the deal there is R2899, again with the picture and listed below is states XUV300 1.2T W6. But wait, this deal is also for the W4, not the W6 as indicated on the ad. So please, make sure the deal you sign for is the deal you think you are getting, it looks like they are sugarcoating and puffing-up the ad to lure you and then the small print and T&C's pour vinegar on top of everything. Give them a miss!
Helpful (0)
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Emile K
1 reviews | Active since Jan 2020
21 Apr 2022, 12:11
Mahindra Rivonia ad misrepresenting the deal!
Mahindra Rivonia posted on Facebook about a deal on a XUV300. If you click on the tab, it takes you to a screen stating the deal R3350 pm etc, just below the picture of the car it list XUV 300 1.2T W6, but if you call they say the deal is for the W4, same as on their website, the deal there is R2899, again with the picture and listed below is states XUV300 1.2T W6. But wait, this deal is also for the W4, not the W6 as indicated on the ad. So please, make sure the deal you sign for is the deal you think you are getting, it looks like they are sugarcoating and puffing-up the ad to lure you and then the small print and T&C's pour vinegar on top of everything. Give them a miss!
0
Replies (0)CD
Carien D
1 reviews | Active since Jan 2020
17 Feb 2022, 06:21
Great service from Oliver!
Thank you so much for your excellent service Ollie. He was so friendly, reassuring and I can truly trust in him. He even offered to collect my Mahindra XUV300 and dropped it off again after a new gearbox was fitted. His service was excellent and nothing was too much for him. I
Helpful (0)
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Carien D
1 reviews | Active since Jan 2020
17 Feb 2022, 06:21
Great service from Oliver!
Thank you so much for your excellent service Ollie. He was so friendly, reassuring and I can truly trust in him. He even offered to collect my Mahindra XUV300 and dropped it off again after a new gearbox was fitted. His service was excellent and nothing was too much for him. I
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Replies (0)RM
Ridwan M
1 reviews | Active since Jan 2020
1 Jul 2021, 11:38
MAHINDRA RIVONIA SELLS DEFECTIVE VEHILCES !!!!DONT BUY HERE!!!!
I bought a Honda from Letlhogonolo Mogudi the salesman who after the deal did not want to attend to any of my queries and would lie that certain things were fixed when in deed they were not. The Vehicle Registration is HJ18NCGP this was the start of my troubles. Larry Friedman later took over and got involved and took over from Lethhogonolo. The sequence of events are as follows: •The first repair was the spray work , the drivers side seat belt and a burning smell from the motor. There was a blemish on the paint work which I reported to Lee on 16 November 2020 the vehicle was returned to your dealership who tried to polish it out but could not they eneded up scratching the paint. Around early December 2020 Larry booked the vehicle into have it resprayed. After the respray the vehicle cam back with scratches. The vehicle was returned and sent back for rectification on the spray work. After this was sorted out the paint work was not blended properly and the vehicle had different shades of paint. It was sent back to the panelbeaters after the motor was redone. The vehicle came back and there was white blemishing on the rear bumper (this was supposed to be sorted out but I had returned the car before this was done) •The second time was for the brakes which I complained about on 09 November 2020, this was only resolved after I had tried to diagnose the shudder myself and realised that there were after-market brakes fitted to the car with a hard compound which was confirmed by on of Honda Sandton's service advisors via telephonic discussion. The brakes were only done in early March 2021. At this time I also complained about a rattling sound from the bottom of the steering and your dealership did not address this problem. I then had a look for myself and found that there were a few panels not put back properly and 2 *****s that were not tightened. •The grill on the vehicle had chrome peeling, which was supposed to have been sorted out but Larry informed me that we should wait on this as your dealership was busy setting up its own chroming facility but due to covid this chroming facility never materialised. The front bumper is/was also loose which was agreed upon with Lee that it would be sorted prior to delivery this was never done. •Then came the repairs done under Honda warranty – May 2021 this was due to the bearings seizing on the motor which was claimed through the warranty. •Tie repairs done under Honda warranty – June 2021 (I am not sure if this was done under the warranty as I never received the invoice from Honda all I know is that after I got the vehicle back from Honda Sandton when the motor was done the battery light kept coming on. Larry informed me that I should probably change the battery which I did. After changing the battery there the problem still persisted. It was then sent back to Honda Sandton who said that it was some loose wiring this problem only began after the motor was redone. •I also reported to Larry that the vehicle was unstable he told me to ask Felix to have a look at it, Felix drove the vehicle and felt this unstableness he suggested that I take the vehicle to a panelbeater to have them look at whether the chassis was not straight and to tyre place to check the shocks and aligment. I took the car to Supa Quick and had them do the balancing and alignment, after spending the whole day trying to get the problem sorted out they eventually figured out that the steering on the vehicle was not straight which caused the vehicle to veer to the right on its own while holding the steering straight. I Later logged this complaint with the Dealer principle Yvonne Wolhuter which was a total waste of time. I APPEAL TO THE PUBLIC PLEASE DO NOT BUY VEHICLES FROM THIS DEALERSHIP AS THEY SELL POOR QUALITY VEHILCES. I will not recommed this dealership to anyone as I have been done in by them. I paid R170 000 for the car they took the vehicle back and paid me only R160 000 for this vehicle that was defective from the onset. They selling this vehcile now for R189 999. They are not CPA compliant and do not abide by the rule of law. They are unethical business people that only care about making money at cheating the consumers.
Helpful (0)
|Replies (0)RM
Ridwan M
1 reviews | Active since Jan 2020
1 Jul 2021, 11:38
MAHINDRA RIVONIA SELLS DEFECTIVE VEHILCES !!!!DONT BUY HERE!!!!
I bought a Honda from Letlhogonolo Mogudi the salesman who after the deal did not want to attend to any of my queries and would lie that certain things were fixed when in deed they were not. The Vehicle Registration is HJ18NCGP this was the start of my troubles. Larry Friedman later took over and got involved and took over from Lethhogonolo. The sequence of events are as follows: •The first repair was the spray work , the drivers side seat belt and a burning smell from the motor. There was a blemish on the paint work which I reported to Lee on 16 November 2020 the vehicle was returned to your dealership who tried to polish it out but could not they eneded up scratching the paint. Around early December 2020 Larry booked the vehicle into have it resprayed. After the respray the vehicle cam back with scratches. The vehicle was returned and sent back for rectification on the spray work. After this was sorted out the paint work was not blended properly and the vehicle had different shades of paint. It was sent back to the panelbeaters after the motor was redone. The vehicle came back and there was white blemishing on the rear bumper (this was supposed to be sorted out but I had returned the car before this was done) •The second time was for the brakes which I complained about on 09 November 2020, this was only resolved after I had tried to diagnose the shudder myself and realised that there were after-market brakes fitted to the car with a hard compound which was confirmed by on of Honda Sandton's service advisors via telephonic discussion. The brakes were only done in early March 2021. At this time I also complained about a rattling sound from the bottom of the steering and your dealership did not address this problem. I then had a look for myself and found that there were a few panels not put back properly and 2 *****s that were not tightened. •The grill on the vehicle had chrome peeling, which was supposed to have been sorted out but Larry informed me that we should wait on this as your dealership was busy setting up its own chroming facility but due to covid this chroming facility never materialised. The front bumper is/was also loose which was agreed upon with Lee that it would be sorted prior to delivery this was never done. •Then came the repairs done under Honda warranty – May 2021 this was due to the bearings seizing on the motor which was claimed through the warranty. •Tie repairs done under Honda warranty – June 2021 (I am not sure if this was done under the warranty as I never received the invoice from Honda all I know is that after I got the vehicle back from Honda Sandton when the motor was done the battery light kept coming on. Larry informed me that I should probably change the battery which I did. After changing the battery there the problem still persisted. It was then sent back to Honda Sandton who said that it was some loose wiring this problem only began after the motor was redone. •I also reported to Larry that the vehicle was unstable he told me to ask Felix to have a look at it, Felix drove the vehicle and felt this unstableness he suggested that I take the vehicle to a panelbeater to have them look at whether the chassis was not straight and to tyre place to check the shocks and aligment. I took the car to Supa Quick and had them do the balancing and alignment, after spending the whole day trying to get the problem sorted out they eventually figured out that the steering on the vehicle was not straight which caused the vehicle to veer to the right on its own while holding the steering straight. I Later logged this complaint with the Dealer principle Yvonne Wolhuter which was a total waste of time. I APPEAL TO THE PUBLIC PLEASE DO NOT BUY VEHICLES FROM THIS DEALERSHIP AS THEY SELL POOR QUALITY VEHILCES. I will not recommed this dealership to anyone as I have been done in by them. I paid R170 000 for the car they took the vehicle back and paid me only R160 000 for this vehicle that was defective from the onset. They selling this vehcile now for R189 999. They are not CPA compliant and do not abide by the rule of law. They are unethical business people that only care about making money at cheating the consumers.
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Replies (0)SC
SG C
1 reviews | Active since Jan 2020
18 Oct 2020, 06:41
Mahindra Rivonia
Reasonably priced deals on all new vehicles. Used vehicles also available. Customer service is very good and staff are knowledgeable about the vehicles on sale. Safe and secure parking on the premises. Test drives can be conveniently arranged when booking an appointment. Nicely sized showroom in an easily accessible location. Definitely worth the visit, for those looking at purchasing a vehicle.
Helpful (0)
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SG C
1 reviews | Active since Jan 2020
18 Oct 2020, 06:41
Mahindra Rivonia
Reasonably priced deals on all new vehicles. Used vehicles also available. Customer service is very good and staff are knowledgeable about the vehicles on sale. Safe and secure parking on the premises. Test drives can be conveniently arranged when booking an appointment. Nicely sized showroom in an easily accessible location. Definitely worth the visit, for those looking at purchasing a vehicle.
0
Replies (0)GD
Guy D
1 reviews | Active since Jan 2020
19 Sept 2019, 11:02
Excellent Customer Sales Service
I would like to express my appreciation at receiving excellent service re vehicle search, purchase and delivery of a Mahindra pick-up. The sales executive engaged with me at every turn of events and gave excellent delivery service on my vehicle. I recommend the Mahindra and Honda sales staff as worthy client service agents at the Rivonia branch of Mahindra.
Helpful (0)
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Guy D
1 reviews | Active since Jan 2020
19 Sept 2019, 11:02
Excellent Customer Sales Service
I would like to express my appreciation at receiving excellent service re vehicle search, purchase and delivery of a Mahindra pick-up. The sales executive engaged with me at every turn of events and gave excellent delivery service on my vehicle. I recommend the Mahindra and Honda sales staff as worthy client service agents at the Rivonia branch of Mahindra.
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