MV
Mellasat Vineyards
Unclaimed Business
MV
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCK
Candice K
1 reviews | Active since Jan 2020
31 Jan 2025, 09:46
Experience ruined waiting on chips
was a gifted a wines tasting , gourmet burgers and dessert , voucher for 2 by my daughter for my birthday, we got there at about 12:20, by 1 when we were ready to order our food we were told that they still waiting on the chips to arrive, fast forward to 15:20 the chips eventually arrived i asked for our burgers as take aways ( burgers i couldve made at home nothing gourmet about it) zero chips with the burgers since we waited so long , dessert was 2 slivers of cake, to make up for the Long ....wait the wine manager offered each guest a bottle of wine of there choice, the servers were great and extremely apologetic, but the experience was ruined , your establishment takes bookings so one would think that you would plan accordingly.
Helpful (0)
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Candice K
1 reviews | Active since Jan 2020
31 Jan 2025, 09:46
Experience ruined waiting on chips
was a gifted a wines tasting , gourmet burgers and dessert , voucher for 2 by my daughter for my birthday, we got there at about 12:20, by 1 when we were ready to order our food we were told that they still waiting on the chips to arrive, fast forward to 15:20 the chips eventually arrived i asked for our burgers as take aways ( burgers i couldve made at home nothing gourmet about it) zero chips with the burgers since we waited so long , dessert was 2 slivers of cake, to make up for the Long ....wait the wine manager offered each guest a bottle of wine of there choice, the servers were great and extremely apologetic, but the experience was ruined , your establishment takes bookings so one would think that you would plan accordingly.
0
Replies (0)GRR
GARETH-JOHN ROBERTS ROBERTS
1 reviews | Active since Jan 2020
26 Jan 2025, 14:26
VOUCHER NOT HONOURED; POOR SERVICE DELIVERY
I bought a voucher for a picnic, wine and wine tasting for two in early December 2024. To celelbrate before my partner left country. I contacted Mellesat and a woman by the name of Chrismi answered and I booked a table for two on the 29/12/24. She was polite enough and confirmed the reservation. We eagerly looked forward to the outing and anticipated a great time. One the day she contacted us, as we were getting ready, to inform us all bookings were cancelled due to inclement weather. We understood and rebooked for 03/01/25. I called to confirm the reservation before we left on the day. I was informed there was a break in at the restaurant, they were dealing with the matter, poliec, etc. Fine we understood once more. These things happen. She informed me they would get back to us once it was sorted out. gave them sometime and contacted again on the 05/01/25 to reschedule once more for the 10-12/01/25 and possibly spend the night at their guesthouse, as my partner would be leaving in mid January on the 17/01/25. I had not heard back from nor my messages acknowledged until I finally contacted them on 23/01/25. Well my partner has already left but was adamant to get my money's worth. No response just blue ticks. so I told them thst I would be reporting the matter to wikideals and reviewing it. Here I am. Don't waste your time or money. It's a pity; sounds like a lovely place.
Helpful (0)
|Replies (0)GRR
GARETH-JOHN ROBERTS ROBERTS
1 reviews | Active since Jan 2020
26 Jan 2025, 14:26
VOUCHER NOT HONOURED; POOR SERVICE DELIVERY
I bought a voucher for a picnic, wine and wine tasting for two in early December 2024. To celelbrate before my partner left country. I contacted Mellesat and a woman by the name of Chrismi answered and I booked a table for two on the 29/12/24. She was polite enough and confirmed the reservation. We eagerly looked forward to the outing and anticipated a great time. One the day she contacted us, as we were getting ready, to inform us all bookings were cancelled due to inclement weather. We understood and rebooked for 03/01/25. I called to confirm the reservation before we left on the day. I was informed there was a break in at the restaurant, they were dealing with the matter, poliec, etc. Fine we understood once more. These things happen. She informed me they would get back to us once it was sorted out. gave them sometime and contacted again on the 05/01/25 to reschedule once more for the 10-12/01/25 and possibly spend the night at their guesthouse, as my partner would be leaving in mid January on the 17/01/25. I had not heard back from nor my messages acknowledged until I finally contacted them on 23/01/25. Well my partner has already left but was adamant to get my money's worth. No response just blue ticks. so I told them thst I would be reporting the matter to wikideals and reviewing it. Here I am. Don't waste your time or money. It's a pity; sounds like a lovely place.
0
Replies (0)EG
Eddie G
1 reviews | Active since Jan 2020
1 Dec 2020, 09:23
Idyllic Spot in Paarl
Looking for a pleasant spot in the winelands, for a light meal wine tastings and food pairings, then look no further. Idyllic setting small family run business and excellent well priced wines, highly recommended.
Helpful (0)
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Eddie G
1 reviews | Active since Jan 2020
1 Dec 2020, 09:23
Idyllic Spot in Paarl
Looking for a pleasant spot in the winelands, for a light meal wine tastings and food pairings, then look no further. Idyllic setting small family run business and excellent well priced wines, highly recommended.
0
Replies (0)AF
Alastair F
1 reviews | Active since Jan 2020
23 Oct 2017, 07:01
Inconsiderate, disgusting service
We had an appointment for Saturday 2017/10/21 at 14h00 and it was not in their register. We did not make use of the voucher and the waitress said we can request a refund from wikideals. What a disappointing experience at Mellasat Vineyards in Paarl on 2017/10/21. Booked for a winetasting at 2pm which was not recorded in their register. Got there at 14h05 and waitress said no outside tables were available and they do not reserve tables, yet there was a table with a reserved sign. A white couple eventually got seated at the reserved table. At 14h20 a white woman walks in, also late, and immediately gets seated outside. We were only coupe of color and made to feel very uncomfortable and left. Is "racism" still rife in RSA? I definately wouldn't go back there or recommend it to non-whites. So no idea whether Mellasat or wikideals will refund me on Coupon # ********** 03 I've sent a request to wikideals, but their website says their vouchers are non-refundable
Helpful (0)
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Alastair F
1 reviews | Active since Jan 2020
23 Oct 2017, 07:01
Inconsiderate, disgusting service
We had an appointment for Saturday 2017/10/21 at 14h00 and it was not in their register. We did not make use of the voucher and the waitress said we can request a refund from wikideals. What a disappointing experience at Mellasat Vineyards in Paarl on 2017/10/21. Booked for a winetasting at 2pm which was not recorded in their register. Got there at 14h05 and waitress said no outside tables were available and they do not reserve tables, yet there was a table with a reserved sign. A white couple eventually got seated at the reserved table. At 14h20 a white woman walks in, also late, and immediately gets seated outside. We were only coupe of color and made to feel very uncomfortable and left. Is "racism" still rife in RSA? I definately wouldn't go back there or recommend it to non-whites. So no idea whether Mellasat or wikideals will refund me on Coupon # ********** 03 I've sent a request to wikideals, but their website says their vouchers are non-refundable
0
Replies (0)