ML
Midrand Lexus
Unclaimed Business
ML
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMA
Michael A
1 reviews | Active since Jan 2020
11 Mar 2022, 08:34
Best service experience
I recently bought a 2nd hand car from Lexus Midrand and have been treated like royalty. I’ve never before experienced such great customer service. We’ll done & keep up the superior customer service!
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Peter C
1 reviews | Active since Jan 2020
29 Jul 2021, 08:01
McCarthy Lexus Midrand - Pre-owned vehicle sales
I recently bought a pre-owned vehicle from McCarthy Lexus, Midrand. This is the third vehicle that I have purchased from the dealership although the first two were from their Toyota franchise and all three are still in my fleet. There were several challenges in having the latest vehicle delivered to me after I had purchased it, all related to the previous owner of the vehicle and external service providers used by the dealership to complete their pre-delivery process. All were resolved in due course and I am very happy with my purchase. I have a fleet of vehicles and, in my experience, notwithstanding the other excellent Lexus staff with whom I interacted, the salesman who handled this particular purchase , Sandile Cele, was, undoubtedly, the most professional and courteous salesperson I have ever had to deal with. He kept in constant contact with me, dealt with all my issues exceptionally well and saw the process through from first viewing to final sign off. Sandile is exceptional in his approach to his work; his customer-focused approach must be applauded. I would highly recommend this dealership and, especially Sandile, to anyone who is looking to purchase a pre-owned vehicle.
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Peter C
1 reviews | Active since Jan 2020
29 Jul 2021, 08:01
McCarthy Lexus Midrand - Pre-owned vehicle sales
I recently bought a pre-owned vehicle from McCarthy Lexus, Midrand. This is the third vehicle that I have purchased from the dealership although the first two were from their Toyota franchise and all three are still in my fleet. There were several challenges in having the latest vehicle delivered to me after I had purchased it, all related to the previous owner of the vehicle and external service providers used by the dealership to complete their pre-delivery process. All were resolved in due course and I am very happy with my purchase. I have a fleet of vehicles and, in my experience, notwithstanding the other excellent Lexus staff with whom I interacted, the salesman who handled this particular purchase , Sandile Cele, was, undoubtedly, the most professional and courteous salesperson I have ever had to deal with. He kept in constant contact with me, dealt with all my issues exceptionally well and saw the process through from first viewing to final sign off. Sandile is exceptional in his approach to his work; his customer-focused approach must be applauded. I would highly recommend this dealership and, especially Sandile, to anyone who is looking to purchase a pre-owned vehicle.
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Brian H
1 reviews | Active since Jan 2020
14 Jul 2021, 05:11
Treating customers so well, going somewhere else isn't even a consideration
I purchased a used vehicle... usually the start of every bad review. I had the vehicle for a little while now and the clutch gave up. I contacted the dealership, it was over the weekend but they I still got a response. They arranged to have the car collected, repaired and then delivered back to me. I have purchased used vehicles in the past, one of the worst experiences ever was purchasing at Willow Crest Motors. I expected the same treatment. The vehicle has done more than a thousand kilometers they said, you must pay for the repair. Not Lexus Midrand. I didn't have to speak to the dealer principle, I didn't have to remind them what the consumer protection act says. Apart from this over and above service, the car was in shocking condition when I said I would buy it, without me asking Lexus redid the upholstery, replaced, a lot of the interior fixtures that were damaged and put in new floor mats. Above and beyond is an understatement. Thank you Dominic and Michael for the excellent service.
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Brian H
1 reviews | Active since Jan 2020
14 Jul 2021, 05:11
Treating customers so well, going somewhere else isn't even a consideration
I purchased a used vehicle... usually the start of every bad review. I had the vehicle for a little while now and the clutch gave up. I contacted the dealership, it was over the weekend but they I still got a response. They arranged to have the car collected, repaired and then delivered back to me. I have purchased used vehicles in the past, one of the worst experiences ever was purchasing at Willow Crest Motors. I expected the same treatment. The vehicle has done more than a thousand kilometers they said, you must pay for the repair. Not Lexus Midrand. I didn't have to speak to the dealer principle, I didn't have to remind them what the consumer protection act says. Apart from this over and above service, the car was in shocking condition when I said I would buy it, without me asking Lexus redid the upholstery, replaced, a lot of the interior fixtures that were damaged and put in new floor mats. Above and beyond is an understatement. Thank you Dominic and Michael for the excellent service.
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Christian K
1 reviews | Active since Jan 2020
3 Mar 2021, 07:33
Experience Amazing
Professional sales person, on point with everything. Follow up calls to check on satisfaction. Highly recommended in all aspects.
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Christian K
1 reviews | Active since Jan 2020
3 Mar 2021, 07:33
Experience Amazing
Professional sales person, on point with everything. Follow up calls to check on satisfaction. Highly recommended in all aspects.
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