MS
Moreleta Service Centre
Unclaimed Business
MS
Moreleta Service Centre
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
100
Recommended: Very Likely
Review Distribution
3|2 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Moreleta Service Centre
Moreleta Service Centre has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Moreleta Service Centre across 11 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZA
Zelia A
1 reviews | Active since Jan 2020
3 Nov 2025, 19:39
Excellent Service
I recently took my vehicle to Moreleta Service Center , and I couldn't be happier with the experience. From the moment I arrived, the staff were friendly, professional, and genuinely focused on helping me. They took the time to explain everything clearly throughout the process. The service was outstanding, and my vehicle now runs smoother than ever. It's refreshing to deal with a team that truly values their customers and takes pride in what they do. Highly recommended to anyone looking for reliable, trustworthy, and top-quality vehicle service. I'll definitely be back for future maintenance - thank you for going above and beyond.
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Zelia A
1 reviews | Active since Jan 2020
3 Nov 2025, 19:39
Excellent Service
I recently took my vehicle to Moreleta Service Center , and I couldn't be happier with the experience. From the moment I arrived, the staff were friendly, professional, and genuinely focused on helping me. They took the time to explain everything clearly throughout the process. The service was outstanding, and my vehicle now runs smoother than ever. It's refreshing to deal with a team that truly values their customers and takes pride in what they do. Highly recommended to anyone looking for reliable, trustworthy, and top-quality vehicle service. I'll definitely be back for future maintenance - thank you for going above and beyond.
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thomas P
1 reviews | Active since Jan 2020
20 Aug 2025, 10:09
STAY AWAY - *********** and Unwilling to Rectify Mistakes
I am writing this review to warn other potential customers about the shocking service I received from Moreleta Service Centre. My experience has been a long and expensive nightmare. In June 2024, I took my Volvo V40 to them for a coolant leak. They replaced a pipe, and I paid a significant amount for the repair. Four months later, my car was back for an unrelated engine mount issue, costing another large sum. At this point, I noticed the car was still slowly losing coolant but trusted their previous work. My trust was completely misplaced. In August 2025, I took my car to a different accredited workshop for suspension work. This new mechanic discovered the source of the persistent leak: Moreleta Service Centre had installed the incorrect coolant pipe back in 2024. This mistake wasn't just careless; it caused subsequent damage to my oil cooler inlet manifold. When I presented this evidence to Moreleta Service Centre, they outright refused to take any responsibility for their error. They refused to fix the damage their incorrect fitment caused. Their lack of accountability is appalling for a supposedly accredited service centre. I have since escalated the matter to Hello Peter and the Motor Industry Ombudsman. Please learn from my mistake. Do not trust your vehicle with Moreleta Service Centre. Their incompetence is matched only by their refusal to stand by their work. They are not worthy of their accreditation and should be avoided at all costs.
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thomas P
1 reviews | Active since Jan 2020
20 Aug 2025, 10:09
STAY AWAY - *********** and Unwilling to Rectify Mistakes
I am writing this review to warn other potential customers about the shocking service I received from Moreleta Service Centre. My experience has been a long and expensive nightmare. In June 2024, I took my Volvo V40 to them for a coolant leak. They replaced a pipe, and I paid a significant amount for the repair. Four months later, my car was back for an unrelated engine mount issue, costing another large sum. At this point, I noticed the car was still slowly losing coolant but trusted their previous work. My trust was completely misplaced. In August 2025, I took my car to a different accredited workshop for suspension work. This new mechanic discovered the source of the persistent leak: Moreleta Service Centre had installed the incorrect coolant pipe back in 2024. This mistake wasn't just careless; it caused subsequent damage to my oil cooler inlet manifold. When I presented this evidence to Moreleta Service Centre, they outright refused to take any responsibility for their error. They refused to fix the damage their incorrect fitment caused. Their lack of accountability is appalling for a supposedly accredited service centre. I have since escalated the matter to Hello Peter and the Motor Industry Ombudsman. Please learn from my mistake. Do not trust your vehicle with Moreleta Service Centre. Their incompetence is matched only by their refusal to stand by their work. They are not worthy of their accreditation and should be avoided at all costs.
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Gary W
1 reviews | Active since Jan 2020
6 Mar 2025, 19:19
Disappointing Experience at Moreleta Service Centre – Beware of Overinflated Quotes!
I took my BMW E90 to Moreleta Service Centre on Saturday, March 1, 2025, for a check-up as I suspected something was not right with my car. By 10:29 AM, I received a shocking R50,000 quotation from them. They called me to go through the quote in detail, but as I reviewed it, I noticed multiple red flags. Inflated Quotation and Unnecessary Repairs Firstly, I was quoted for repairs on parts that I had already replaced in late 2024, including: Shocks and stabilizer links – which were still in perfect condition. V-belt – which I had personally replaced and was brand new. Reverse light switch – despite my reverse lights working perfectly at the time of collection. Aircon regassing – even though my aircon was functioning without any issues. Additionally, they included my exhaust system in the quote, even though there was nothing wrong with it. I never reported any exhaust-related issues, yet they still tried to charge me for intake and exhaust vanos sprockets, along with labour to fit them. During our telephonic conversation, I also requested that they replace the main beam bulb. However, when I collected the car, I was told they couldn’t do it because the wires were supposedly burned and that replacing the bulb would cause it to blow again. They quoted me R620 to fix this “issue.” Getting a Second Opinion – Confirmed Unnecessary Repairs At this point, I became suspicious and decided to get a second opinion. Following my father’s advice, I took the car to Menlyn Testing Centre for a roadworthy test. The results confirmed that my: ✅ Shocks – Perfect condition ✅ Shock mountings – Perfect condition ✅ Stabilizers – Perfect condition ✅ Lower control arms – Perfect condition The only issue flagged was the faulty bulb. I then replaced the bulb myself on Tuesday afternoon and found no signs of burned or melted wires. After this, I returned to Menlyn Testing Centre, where the car passed the roadworthy test with flying colors. To ensure everything was in order, I also visited Hi-Q Menlyn for a suspension check, and once again, they confirmed that my shocks and stabilizers were in perfect condition. My Question to Moreleta Service Centre: How did you justify a R50,000 quote when my car did not require most of these repairs? My shocks were fine. My aircon was working. You claimed my brand-new V-belt needed replacement. You said my control arms and stabilizer links needed replacement when they were all still new. You quoted me for an exhaust system issue I never had. You said my reverse light switch needed replacing, yet it was working fine. Final Verdict: Avoid This Place! I am disgusted by this experience, especially after reading so many positive reviews about Moreleta Service Centre. You tried to give me an outrageous quote for unnecessary repairs – and in today’s difficult economy, R50,000 is not play money. I initially planned to come in and discuss this with you, but after careful consideration, I do not want you to touch my car again. Today, I sent you a WhatsApp message stating that I would take this matter to social media. You chose not to respond, which says a lot about your integrity. To any future customers of Moreleta Service Centre, be cautious and get a second opinion before committing to their quotes. I have lost all trust in this service centre and mechanics who take advantage of customers.
Helpful (0)
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Gary W
1 reviews | Active since Jan 2020
6 Mar 2025, 19:19
Disappointing Experience at Moreleta Service Centre – Beware of Overinflated Quotes!
I took my BMW E90 to Moreleta Service Centre on Saturday, March 1, 2025, for a check-up as I suspected something was not right with my car. By 10:29 AM, I received a shocking R50,000 quotation from them. They called me to go through the quote in detail, but as I reviewed it, I noticed multiple red flags. Inflated Quotation and Unnecessary Repairs Firstly, I was quoted for repairs on parts that I had already replaced in late 2024, including: Shocks and stabilizer links – which were still in perfect condition. V-belt – which I had personally replaced and was brand new. Reverse light switch – despite my reverse lights working perfectly at the time of collection. Aircon regassing – even though my aircon was functioning without any issues. Additionally, they included my exhaust system in the quote, even though there was nothing wrong with it. I never reported any exhaust-related issues, yet they still tried to charge me for intake and exhaust vanos sprockets, along with labour to fit them. During our telephonic conversation, I also requested that they replace the main beam bulb. However, when I collected the car, I was told they couldn’t do it because the wires were supposedly burned and that replacing the bulb would cause it to blow again. They quoted me R620 to fix this “issue.” Getting a Second Opinion – Confirmed Unnecessary Repairs At this point, I became suspicious and decided to get a second opinion. Following my father’s advice, I took the car to Menlyn Testing Centre for a roadworthy test. The results confirmed that my: ✅ Shocks – Perfect condition ✅ Shock mountings – Perfect condition ✅ Stabilizers – Perfect condition ✅ Lower control arms – Perfect condition The only issue flagged was the faulty bulb. I then replaced the bulb myself on Tuesday afternoon and found no signs of burned or melted wires. After this, I returned to Menlyn Testing Centre, where the car passed the roadworthy test with flying colors. To ensure everything was in order, I also visited Hi-Q Menlyn for a suspension check, and once again, they confirmed that my shocks and stabilizers were in perfect condition. My Question to Moreleta Service Centre: How did you justify a R50,000 quote when my car did not require most of these repairs? My shocks were fine. My aircon was working. You claimed my brand-new V-belt needed replacement. You said my control arms and stabilizer links needed replacement when they were all still new. You quoted me for an exhaust system issue I never had. You said my reverse light switch needed replacing, yet it was working fine. Final Verdict: Avoid This Place! I am disgusted by this experience, especially after reading so many positive reviews about Moreleta Service Centre. You tried to give me an outrageous quote for unnecessary repairs – and in today’s difficult economy, R50,000 is not play money. I initially planned to come in and discuss this with you, but after careful consideration, I do not want you to touch my car again. Today, I sent you a WhatsApp message stating that I would take this matter to social media. You chose not to respond, which says a lot about your integrity. To any future customers of Moreleta Service Centre, be cautious and get a second opinion before committing to their quotes. I have lost all trust in this service centre and mechanics who take advantage of customers.
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Replies (0)DO
Dee O
1 reviews | Active since Jan 2020
8 Feb 2025, 06:55
Excellent Service and Professionalism!
I had a fantastic experience dealing with this team. My car's water pump was leaking, so I started gathering quotes for the repair. They were among the first to respond, and their professionalism stood out from the start. Their quotation was in line with others I received, but having dealt with them before, I was confident in their quality of work. Before I even made my decision, Charlene followed up on the quote, which I found to be a great touch—professional and genuinely appreciated. When I requested a small discount due to financial constraints, they accommodated me within an hour or two, which was really considerate. I also had a few technical concerns, and when I called, Ruan, one of their technicians, took the time to explain everything clearly, putting my mind at ease. The next day, I dropped off my car, and their friendly driver gave me a lift back. Later that afternoon, Charlene called to inform me that my car was ready and that they would deliver it—true to their word, they did, and the car came back washed and looking great! It was truly a pleasurable experience, from start to finish. I highly recommend their services to anyone in need of vehicle repairs!
Helpful (0)
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Dee O
1 reviews | Active since Jan 2020
8 Feb 2025, 06:55
Excellent Service and Professionalism!
I had a fantastic experience dealing with this team. My car's water pump was leaking, so I started gathering quotes for the repair. They were among the first to respond, and their professionalism stood out from the start. Their quotation was in line with others I received, but having dealt with them before, I was confident in their quality of work. Before I even made my decision, Charlene followed up on the quote, which I found to be a great touch—professional and genuinely appreciated. When I requested a small discount due to financial constraints, they accommodated me within an hour or two, which was really considerate. I also had a few technical concerns, and when I called, Ruan, one of their technicians, took the time to explain everything clearly, putting my mind at ease. The next day, I dropped off my car, and their friendly driver gave me a lift back. Later that afternoon, Charlene called to inform me that my car was ready and that they would deliver it—true to their word, they did, and the car came back washed and looking great! It was truly a pleasurable experience, from start to finish. I highly recommend their services to anyone in need of vehicle repairs!
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Anonymous
1 reviews | Active since Jan 2020
16 Aug 2024, 15:36
Moreleta Service Center Worst Service
Worst service ever, suspension bolts not tightened on the passenger side which almost caused me to roll my car, went in for a water leak and to change my gearbox. Went back after I sent photos of the missing bolts on the suspension, gearbox and drive shaft along with the water leak that was still there that I paid over R8000 for then all of a sudden they tell me the clutch slave cylinder is damaged which I never had issues with and that the water pipe was damaged which it went in for along with an issue on my alternator and battery. Needles to say I took my Amarok there for a clutch to be changed paid over R28000 and now I'm struggling to get gears. Never again will I go there nor would I even recommend them to my worse enemy.
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Anonymous
1 reviews | Active since Jan 2020
16 Aug 2024, 15:36
Moreleta Service Center Worst Service
Worst service ever, suspension bolts not tightened on the passenger side which almost caused me to roll my car, went in for a water leak and to change my gearbox. Went back after I sent photos of the missing bolts on the suspension, gearbox and drive shaft along with the water leak that was still there that I paid over R8000 for then all of a sudden they tell me the clutch slave cylinder is damaged which I never had issues with and that the water pipe was damaged which it went in for along with an issue on my alternator and battery. Needles to say I took my Amarok there for a clutch to be changed paid over R28000 and now I'm struggling to get gears. Never again will I go there nor would I even recommend them to my worse enemy.
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mL
marc L
1 reviews | Active since Jan 2020
6 Jul 2024, 17:00
What an unexperienced crew and service on my bmw.
What an waste of money and time, my 525i BMW went in for a service. Now we sit with a vehicle that leaks oil and smoke while driving. Cost me a lot of money and vehicle is not fixed. After nearly 5 weeks and no feedback unless we called in, there is nothing positive to say about my experience. We asked for regular updates while the vehicle was with the team, there was just no feedback/updates as promised every single time we called in and in my opinion very unprofessional. The first time we received the vehicle back, we even have black finger prints all over our white interior(doors and dash). I will therefore report this poor service and ensure future customers are aware of this. The mechanic even told us to drive for about 100km then smoke will stops, really!!!!
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marc L
1 reviews | Active since Jan 2020
6 Jul 2024, 17:00
What an unexperienced crew and service on my bmw.
What an waste of money and time, my 525i BMW went in for a service. Now we sit with a vehicle that leaks oil and smoke while driving. Cost me a lot of money and vehicle is not fixed. After nearly 5 weeks and no feedback unless we called in, there is nothing positive to say about my experience. We asked for regular updates while the vehicle was with the team, there was just no feedback/updates as promised every single time we called in and in my opinion very unprofessional. The first time we received the vehicle back, we even have black finger prints all over our white interior(doors and dash). I will therefore report this poor service and ensure future customers are aware of this. The mechanic even told us to drive for about 100km then smoke will stops, really!!!!
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