MortgageMax
Claimed Business
MortgageMax
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About MortgageMax
MortgageMax has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked MortgageMax across 25 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRR
Ruan R
1 reviews | Active since Jan 2020
10 Aug 2025, 11:12
A Stress-Free Journey Thanks to Chanelle.
I had the pleasure of working with Chanelle C. from Mortgagemax, and I can’t express enough how helpful and supportive she was throughout my bond approval process. She took the time to clearly explain every step, what to expect, and guided me with patience and professionalism from start to finish.
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Ruan R
1 reviews | Active since Jan 2020
10 Aug 2025, 11:12
A Stress-Free Journey Thanks to Chanelle.
I had the pleasure of working with Chanelle C. from Mortgagemax, and I can’t express enough how helpful and supportive she was throughout my bond approval process. She took the time to clearly explain every step, what to expect, and guided me with patience and professionalism from start to finish.
0
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andiswa M
1 reviews | Active since Jan 2020
17 Mar 2025, 15:23
Frustrated and ****ed off
I write this review utterly frustrated i bought a house and was approved in 2022 in Moonlight Estate in Chiawelo the developer was Mr. Matthew Pelea i think from Top Rock Developers it took forever being sent from pillar to post by him and KWSA for 2 Years waiting for the house to be finished woke up in May 2024 and the bond was cancelled. I started the process again in July 2024 with Mortgage Max i signed the bond documents in Nov. 2024 was dealing with Ms Jeanette Rapalalane, I went to view the house in September the window was broken and they promised to fix it nothing. In January 2025 everything was finalized and I never got any notification only the Bond started debiting from my bank account I made enquiries and was told that it is now active haven't received any keys or moved instead I'm sent from pillar to post there s a guy i was given his no to contact for the keys i made an appointment with him after several attempts to get hold of him he doesn't answer nor return calls when i went to the house last week on Saturday he wasn't there got a glimpse of the house the window is still broken and there was luggage inside the house displaying that someone is squatting there which wasn't denied by Jeanette she said she will alert the person to move and the windows were open.. The house is in a security estate but the gate was wide open meaning anyone has access which is a huge safety concern. I Called Ms Jeanette she said she will do the inspection and give us the keys last week on Wednesday nothing I Asked to give my partner the keys as I gave birth on the 10th March and in no position to move around she said she will give them out on Saturday nothing. How am I paying R 5400 for a house i don't live or have access to is fair or how business is done nowadays as a Bank employee I find this totally unprofessional and *****, can i be refunded my money and the debits be on hold till the right thing is done.
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andiswa M
1 reviews | Active since Jan 2020
17 Mar 2025, 15:23
Frustrated and ****ed off
I write this review utterly frustrated i bought a house and was approved in 2022 in Moonlight Estate in Chiawelo the developer was Mr. Matthew Pelea i think from Top Rock Developers it took forever being sent from pillar to post by him and KWSA for 2 Years waiting for the house to be finished woke up in May 2024 and the bond was cancelled. I started the process again in July 2024 with Mortgage Max i signed the bond documents in Nov. 2024 was dealing with Ms Jeanette Rapalalane, I went to view the house in September the window was broken and they promised to fix it nothing. In January 2025 everything was finalized and I never got any notification only the Bond started debiting from my bank account I made enquiries and was told that it is now active haven't received any keys or moved instead I'm sent from pillar to post there s a guy i was given his no to contact for the keys i made an appointment with him after several attempts to get hold of him he doesn't answer nor return calls when i went to the house last week on Saturday he wasn't there got a glimpse of the house the window is still broken and there was luggage inside the house displaying that someone is squatting there which wasn't denied by Jeanette she said she will alert the person to move and the windows were open.. The house is in a security estate but the gate was wide open meaning anyone has access which is a huge safety concern. I Called Ms Jeanette she said she will do the inspection and give us the keys last week on Wednesday nothing I Asked to give my partner the keys as I gave birth on the 10th March and in no position to move around she said she will give them out on Saturday nothing. How am I paying R 5400 for a house i don't live or have access to is fair or how business is done nowadays as a Bank employee I find this totally unprofessional and *****, can i be refunded my money and the debits be on hold till the right thing is done.
0
Replies (0)AS
Anelisa S
1 reviews | Active since Jan 2020
10 Mar 2025, 19:15
Bad experience, Amina is sending me from pillar to post when fnb insist that she must sent the request
Horrible experience with cancelation, bond originator not canceling my application with FNB. On 6 March 2025 I sent an application cancelation request to Amina Van Der Schyff at mortgagemax, told her that fnb says the application can only be canceled by mortgage originator since it was done thu them. I communicated this to her and even sent her a screenshot. She rep**** the next day "you will have to Withdraw from the attorney now so that they can send the bank a notification that the application is to be withdrawn". I did just that. Now the attorney says "Please note that you are required to send the cancellation request to FNB as you are cancelling the sale of the property". FNB still says the mortgage originator must cancel this. I sent Amina a voice note explaining that and requested an email address I could use for FNB to do the cancelation myself if she is unable to do so herself and still no response. What could be soooo difficult really with just actioning my request. I'll never ever use your services again. Just send the stupid cancelation request. FNB "They need to send the request to Relationship manager as they communicate with them during the bond application, Originators are aware of the process"
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Anelisa S
1 reviews | Active since Jan 2020
10 Mar 2025, 19:15
Bad experience, Amina is sending me from pillar to post when fnb insist that she must sent the request
Horrible experience with cancelation, bond originator not canceling my application with FNB. On 6 March 2025 I sent an application cancelation request to Amina Van Der Schyff at mortgagemax, told her that fnb says the application can only be canceled by mortgage originator since it was done thu them. I communicated this to her and even sent her a screenshot. She rep**** the next day "you will have to Withdraw from the attorney now so that they can send the bank a notification that the application is to be withdrawn". I did just that. Now the attorney says "Please note that you are required to send the cancellation request to FNB as you are cancelling the sale of the property". FNB still says the mortgage originator must cancel this. I sent Amina a voice note explaining that and requested an email address I could use for FNB to do the cancelation myself if she is unable to do so herself and still no response. What could be soooo difficult really with just actioning my request. I'll never ever use your services again. Just send the stupid cancelation request. FNB "They need to send the request to Relationship manager as they communicate with them during the bond application, Originators are aware of the process"
0
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zam S
1 reviews | Active since Jan 2020
19 Feb 2025, 23:38
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1 reviews | Active since Jan 2020
19 Feb 2025, 23:38
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Shirlyn M
1 reviews | Active since Jan 2020
8 Aug 2024, 07:22
Ronell is a rock star! :)
Ronell is absolutely amazing! Kept me in the loop step by step, explained everything to me, she was so helpful and friendly, the whole experience was just 10000000/10. Thank you so much
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Marisca H
1 reviews | Active since Jan 2020
16 Jul 2024, 13:02
Mortgage Max Montana, Pretoria - Gerda Windt
I want to give credit where it is due. Gerda Windt, a Mortgage Max Home Loan Specialist from Montana, Pretoria goes above and beyond for her clients. She assisted us in getting two of our home loans approved. One application as a first-time buyer and the other application where one of the applicants is self-employed. With Gerda’s experience, we got both our bonds approved. Gerda’s work etiquette is admirable. She doesn’t leave one stone unturned and is extremely thorough. Throughout the whole process, we have been in contact with her, whether for guidance and advice on what to do, or just a simple check-in. Gerda is always there for her clients. If you want your home loan approved – make Gerda part of your journey! You will be in the best hands!
Helpful (0)
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Marisca H
1 reviews | Active since Jan 2020
16 Jul 2024, 13:02
Mortgage Max Montana, Pretoria - Gerda Windt
I want to give credit where it is due. Gerda Windt, a Mortgage Max Home Loan Specialist from Montana, Pretoria goes above and beyond for her clients. She assisted us in getting two of our home loans approved. One application as a first-time buyer and the other application where one of the applicants is self-employed. With Gerda’s experience, we got both our bonds approved. Gerda’s work etiquette is admirable. She doesn’t leave one stone unturned and is extremely thorough. Throughout the whole process, we have been in contact with her, whether for guidance and advice on what to do, or just a simple check-in. Gerda is always there for her clients. If you want your home loan approved – make Gerda part of your journey! You will be in the best hands!
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Replies (0)SB
Saret B
1 reviews | Active since Jan 2020
10 May 2024, 09:17
Needed a Morgtage Bond
As I make use of Yolanda Giani (Mortgage Consultant) to do my Mortgage Bond. One of the most fearful time for an agent is to wait for bond approval. Yolanda embodies excellence in every aspect of her role as a Mortgage Consultant. Her dynamism, friendliness, patience, and unwavering commitment to her clients are truly commendable. Not only does she provide invaluable feedback, but she also goes above and beyond to ensure the success of every transaction she cultivates. I will highly recommend her service to anybody that must make used of an Bond Consultants.
Helpful (0)
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Saret B
1 reviews | Active since Jan 2020
10 May 2024, 09:17
Needed a Morgtage Bond
As I make use of Yolanda Giani (Mortgage Consultant) to do my Mortgage Bond. One of the most fearful time for an agent is to wait for bond approval. Yolanda embodies excellence in every aspect of her role as a Mortgage Consultant. Her dynamism, friendliness, patience, and unwavering commitment to her clients are truly commendable. Not only does she provide invaluable feedback, but she also goes above and beyond to ensure the success of every transaction she cultivates. I will highly recommend her service to anybody that must make used of an Bond Consultants.
0
Replies (0)RH
Rouen H
1 reviews | Active since Jan 2020
23 Oct 2023, 14:24
Excellent Service!!
A special thank you to Rocco du Plessis from Mortagemax for going out of his way to take charge of our mortage application. I can highly recommend his service if you need a homeloan. Excellent work!
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