MW
My Wellness
Unclaimed Business
MW
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About My Wellness
My Wellness has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked My Wellness across 13 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAA
Albert A
1 reviews | Active since Jan 2020
13 Mar 2026, 09:33
Poor Quality Control and Zero Customer Support
I placed an order with My Wellness on March 5th, 2026. Upon arrival, the Mega-PumpX4 (Orange/Citrus) was completely solidified and unusable. I immediately attempted to contact them via their official WhatsApp as listed on their website. Although the message was read, I received no response. I followed up with an email to the address provided on their site, which has also been ignored. The fact that a sealed product arrived in this condition suggests serious quality control issues, and their refusal to acknowledge a customer’s complaint is unacceptable. It’s hard not to view their silence as an admission of inferior quality. I would strongly advise against wasting your money on this brand.
Helpful (0)
|Replies (0)AA
Albert A
1 reviews | Active since Jan 2020
13 Mar 2026, 09:33
Poor Quality Control and Zero Customer Support
I placed an order with My Wellness on March 5th, 2026. Upon arrival, the Mega-PumpX4 (Orange/Citrus) was completely solidified and unusable. I immediately attempted to contact them via their official WhatsApp as listed on their website. Although the message was read, I received no response. I followed up with an email to the address provided on their site, which has also been ignored. The fact that a sealed product arrived in this condition suggests serious quality control issues, and their refusal to acknowledge a customer’s complaint is unacceptable. It’s hard not to view their silence as an admission of inferior quality. I would strongly advise against wasting your money on this brand.
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Replies (0)SJ
Shadé Jairam
1 reviews | Active since Jan 2020
19 Feb 2026, 09:20
Non existent Quality/Customer care
On the 10 Feb I ordered the Clean endurance and diet shake through Mr Price sport as they are partnered. On the 11th Feb I started with the Clean endurance blood orange flavor which tasted nothing close to citrusy. It was actually difficult to swallow that's how bad it was. I was referred to quality the same day. To this date, I have not received a single response from them or how to go about getting this sorted out. I'm too scared to even open the diet shake. Was very excited about the product but will definitely not be ordering from them again. What a waste.
Helpful (0)
|Replies (0)SJ
Shadé Jairam
1 reviews | Active since Jan 2020
19 Feb 2026, 09:20
Non existent Quality/Customer care
On the 10 Feb I ordered the Clean endurance and diet shake through Mr Price sport as they are partnered. On the 11th Feb I started with the Clean endurance blood orange flavor which tasted nothing close to citrusy. It was actually difficult to swallow that's how bad it was. I was referred to quality the same day. To this date, I have not received a single response from them or how to go about getting this sorted out. I'm too scared to even open the diet shake. Was very excited about the product but will definitely not be ordering from them again. What a waste.
0
Replies (0)NR
Neethu R
1 reviews | Active since Jan 2020
14 Jan 2025, 12:50
Extremely poor customer service!
I placed an online order on 5th January 2025, it's now the 14th January and I have not received the order. They have ignored my emails and calls requesting feedback. Stay away from this company.
Helpful (0)
|Replies (0)NR
Neethu R
1 reviews | Active since Jan 2020
14 Jan 2025, 12:50
Extremely poor customer service!
I placed an online order on 5th January 2025, it's now the 14th January and I have not received the order. They have ignored my emails and calls requesting feedback. Stay away from this company.
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Replies (0)CV
Caroline V
1 reviews | Active since Jan 2020
27 Dec 2024, 12:42
Good experience
Placed an online order direct off of their website, on Thursday evening . Received an email and tracking number on Monday. Order was delivered by the Courier Guy.
Helpful (0)
|Replies (0)CV
Caroline V
1 reviews | Active since Jan 2020
27 Dec 2024, 12:42
Good experience
Placed an online order direct off of their website, on Thursday evening . Received an email and tracking number on Monday. Order was delivered by the Courier Guy.
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Replies (0)TM
Troy M
1 reviews | Active since Jan 2020
9 Dec 2024, 08:31
My wellness supplements not ready for ecommerce
The people are kind i can't blame them but their system is heavily flawed, they are not ready for ecommerce, if you value peace of mind and quick service, search elsewhere, I firmly advise against buying here if you want quick service returns....
Helpful (0)
|Replies (0)TM
Troy M
1 reviews | Active since Jan 2020
9 Dec 2024, 08:31
My wellness supplements not ready for ecommerce
The people are kind i can't blame them but their system is heavily flawed, they are not ready for ecommerce, if you value peace of mind and quick service, search elsewhere, I firmly advise against buying here if you want quick service returns....
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Replies (0)JE
Joy E
1 reviews | Active since Jan 2020
31 Oct 2024, 07:58
My Wellness SA - protien powder products
Great products, TERRIBLE customer service. No replies to multiple messages/emails. Quite a shame, I'm all for supporting local but their service makes me hesitant to keep ordering.
Helpful (0)
|Replies (0)JS
Jannie S
1 reviews | Active since Jan 2020
3 Aug 2024, 15:08
Don't buy My Wellness products through Makro
My Wellness is advertising low prices on Makro, but then Makro cannot deliver. I have been struggling for weeks now to get a refund from Makro for a My Wellness item they have not delivered.
Helpful (0)
|Replies (0)JS
Jannie S
1 reviews | Active since Jan 2020
3 Aug 2024, 15:08
Don't buy My Wellness products through Makro
My Wellness is advertising low prices on Makro, but then Makro cannot deliver. I have been struggling for weeks now to get a refund from Makro for a My Wellness item they have not delivered.
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Replies (0)JM
Jonathan M
1 reviews | Active since Jan 2020
14 Jun 2024, 11:58
Much better options out there, avoid these guys
Ordered from them via Makro. Only part of the order arrived but it was marked as fully delivered Numerous calls to them and Makro to try and get it resolved. Currently still missing my order and getting the run around from them. Do not trust these jokers
Helpful (0)
|Replies (0)JM
Jonathan M
1 reviews | Active since Jan 2020
14 Jun 2024, 11:58
Much better options out there, avoid these guys
Ordered from them via Makro. Only part of the order arrived but it was marked as fully delivered Numerous calls to them and Makro to try and get it resolved. Currently still missing my order and getting the run around from them. Do not trust these jokers
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Replies (0)