Myus.com
Unclaimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
Myus.com
Unclaimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Sep '25 - Aug '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMB
Marco B
1 reviews | Active since Oct 2009
22 May 2026, 12:18
Tagging additional charges
Submitting a request to ship and MYUS changing and tagging on additional costs. Requested Aramex UK shipping (confirmed by e-mail) only to be billed for DHL Express (30%) more and tagging on "Enhanced Liability Protection" which I explicitly removed. All this nearly doubled the cost of the initial shipping cost without notification, until you get notice from your bank.
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Marco B
1 reviews | Active since Oct 2009
22 May 2026, 12:18
Tagging additional charges
Submitting a request to ship and MYUS changing and tagging on additional costs. Requested Aramex UK shipping (confirmed by e-mail) only to be billed for DHL Express (30%) more and tagging on "Enhanced Liability Protection" which I explicitly removed. All this nearly doubled the cost of the initial shipping cost without notification, until you get notice from your bank.
0
Replies (0)LW
Long W
1 reviews | Active since Mar 2023
8 Apr 2026, 22:11
*****ulent charge
*****ulent charge. I closed my myUS account a long time ago. Last night in the middle of the night I received a notification that a package had been delivered for me, and I needed to re-open my account to see what it was. I chose the FREE option. They required a $1 credit card confirmation charge, which I paid. Then I saw the package WAS NOT FOR ME. And thought nothing more of it. When I woke up the next morning, they had charged me a further $20. I would like to confirm that I did not authorise any payments, request any services or even ship any packages. How and why they could charge me anything, is beyond me. In any case, I have disputed this as a *****ulent transaction with my bank.
Helpful (0)
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Long W
1 reviews | Active since Mar 2023
8 Apr 2026, 22:11
*****ulent charge
*****ulent charge. I closed my myUS account a long time ago. Last night in the middle of the night I received a notification that a package had been delivered for me, and I needed to re-open my account to see what it was. I chose the FREE option. They required a $1 credit card confirmation charge, which I paid. Then I saw the package WAS NOT FOR ME. And thought nothing more of it. When I woke up the next morning, they had charged me a further $20. I would like to confirm that I did not authorise any payments, request any services or even ship any packages. How and why they could charge me anything, is beyond me. In any case, I have disputed this as a *****ulent transaction with my bank.
0
Replies (0)HS
Hailey S
1 reviews | Active since Nov 2013
15 Jan 2026, 20:13
MyUS Zero Customer Service!!!! Stole my subscription money.
I cancelled my subscription because I never bought anything from MyUs. Now I don’t receive any responses from them whether via email or via their online platform. I am seriously annoyed with your company and demand a refund after you debited my account with having my permission.
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Hailey S
1 reviews | Active since Nov 2013
15 Jan 2026, 20:13
MyUS Zero Customer Service!!!! Stole my subscription money.
I cancelled my subscription because I never bought anything from MyUs. Now I don’t receive any responses from them whether via email or via their online platform. I am seriously annoyed with your company and demand a refund after you debited my account with having my permission.
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freddie M
1 reviews | Active since Nov 2020
26 Aug 2025, 17:08
Stay away from MyUs.com as they are not ethical.
Stay far away from MyUs.com as they are not ethical. On 31 July I bought an item from Autotech USA on Ebay and requested delivery to my MyUs address that I registered that same day. The parcel was shipped to Saratoga and then MyUs did the paperwork and forwarded the parcel to South Africa via Aramex. When the parcel arrived in South Africa it was inspected and customs requested all invoices from me. It is then that I realised that instead of the $47.87 USD I paid for the item, MyUS declared only $20 value which caused me a hefty penalty for giving a false customs declaration. When I queried this with MyUs, the answer I got is that they did not receive an invoice with the item and guessed its value on a fair market price. I consider that as highly unprofessional especially from a company branding themselves as experts. Would a professional company not send an email to their customer to advise him that they did not receive an invoice so that he can arrange one? An answer to my email to support I was that it was my responsibility to give them the customs value of the parcel, yet nowhere do they ask for that on my order submission form to them or did they bother to contact me to tell me that they did not have a definite value. Now I am sitting, my parcel confiscated by South African customs, I received a fine, had to pay all the customs duties fees. MyUs, I think you should let your heads hang in shame for causing other people financial loss. I immediately cancelled my account with MyUs, and can assure them that I will do a lot of free negative PR for them. By the way, MyUs do not even deserve one star.
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freddie M
1 reviews | Active since Nov 2020
26 Aug 2025, 17:08
Stay away from MyUs.com as they are not ethical.
Stay far away from MyUs.com as they are not ethical. On 31 July I bought an item from Autotech USA on Ebay and requested delivery to my MyUs address that I registered that same day. The parcel was shipped to Saratoga and then MyUs did the paperwork and forwarded the parcel to South Africa via Aramex. When the parcel arrived in South Africa it was inspected and customs requested all invoices from me. It is then that I realised that instead of the $47.87 USD I paid for the item, MyUS declared only $20 value which caused me a hefty penalty for giving a false customs declaration. When I queried this with MyUs, the answer I got is that they did not receive an invoice with the item and guessed its value on a fair market price. I consider that as highly unprofessional especially from a company branding themselves as experts. Would a professional company not send an email to their customer to advise him that they did not receive an invoice so that he can arrange one? An answer to my email to support I was that it was my responsibility to give them the customs value of the parcel, yet nowhere do they ask for that on my order submission form to them or did they bother to contact me to tell me that they did not have a definite value. Now I am sitting, my parcel confiscated by South African customs, I received a fine, had to pay all the customs duties fees. MyUs, I think you should let your heads hang in shame for causing other people financial loss. I immediately cancelled my account with MyUs, and can assure them that I will do a lot of free negative PR for them. By the way, MyUs do not even deserve one star.
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Replies (0)