Hailey S

Active since Nov 2013

113

Reviews

Industries

Reviews

113 reviews

Lift Legal

3 months ago

Lift Legal for Recommendation of service excellence.

Thank you lift legal!..for assisting me when I most needed you. Was sceptical at first but thank you very much for efficient service!

0 replies

Myus.com

7 months ago

MyUS Zero Customer Service!!!! Stole my subscription money.

I cancelled my subscription because I never bought anything from MyUs. Now I don’t receive any responses from them whether via email or via their online platform. I am seriously annoyed with your company and demand a refund after you debited my account with having my permission.

0 replies

Makro

18 months ago

MAKRO ONLINE POOR AFTER-SALES SERVICE!!!!!!!!FAULTY AND POOR ONLINE ITEMS. RETURN PENDING 2WEEKS!!!!!

I have now had it with your whatsapp channel that is as poor as your after-sales service. I have spoken to different online consultants and have logged my 1st return for a defaulty kid's camera, 2 weeks ago. Whenever I try to log another return, it shows 'return in progress'. I urgently need you to COLLECT these items ASAP as per my online instructions, one being in Cpt and the other in Herm****. I don't want to wait another week while I have to beg and plea for customer services.

1 reply

DPD Laser

18 months ago

DPD COURIER CPT PATHETIC TO SAY THE LEAST

Pathetic delivery service, the worst I've experienced in SA.. non existent customer service, and no communication from the driver. Also lying about Herm**** being in an underlying area, what ridiculous and pathetic comment? Driver Marius no thank you for delivery of my parcels.

0 replies

Prime South Africa

19 months ago

Seamless to resolve ...

Seamless to resolve situation

1 reply

Motor Finance Corporation

22 months ago

MFC DAYLIGHT ******* & SERVICE DELIVERY NON-EXISTENT

I have been contacting MFC since last week. Firstly whenever I call I am asked whether I have consent to deal with the account, after my husband have sent a formal written communication to you several months ago. Secondly for the upteenth time I am asking you, why have the monthly instalment changed significantly way more than the refinance agreement..I have spoken to both MFC and Innovation group consultants, and was informed that the monthly instalment for the power up service plan is R182.11......HOW DO YOU GET TO THE AMOUNT OF R1500 extra plus the instalment making it just a little overR4400, excluding the addded R350 for an extended warranty?? Whenn I requested a detailed calculation your consultants sent me transaction history, I WANT TO KNOW WHY ARE WE PAYING R1500 more per instalment. something does not add up surely a power pack service plan can not cost that much, because if you work out R1500 x 24months....please do the maths as this would not be worth paying so much money for beneefits of on ce a year....I urgently need to know how you got to your extra payment...THIS IS ALSO NOT THEE FIRST I'VE HEARD OF MFC TRYING TO 'CON' THEIR CLIENTS...IT'S RIDICULOUS TO SAY THE LEAST.

0 replies

Vodacom

25 months ago

Vodacom Dishonesty & Refusal to make suitable arrangement leaves a bitter taste in my mouth!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

After peaking to the lawyers who confirmed that my R2000 deposit is enough to make an arrangement for less than 2 m onths, plus paying the current account to salvage the cellphone numbers. after hanging on and listening to 10 different stories we first had to make contact with the legal dept, then the customer care consultant said no we can't talk to legal the account is still with the back office. then she wanted to bully us into paying 27K, when we said we only have R2000 currently to pay no the only way to put the process on hold is to pay R7000, i WOULD LIKE TO KNOW IN THIS DAY AND AGE WHERE DO NORMAL PEOPLE GET SUCH MONEY TO PAY ONCE OFF?? When explaining what the financial situation was and that things have now changed and we are able to pay monthly on time the full ammount for the account. The lawyers saw reason but vodacom deleted the cellphone numbers without ny warnings to any of us....its unfair and ridiculous to think that just over a month ago I personally paid R1550......while you just kept adding more and more to the account. Vodacom your demands and lies are ridiculous, what a disgrace after supporting you all these years you refuse to see reason for consumers going through the most in life......PATHETIC AND DISHONEST TO SAY THE LEAST, if no payment was made in the past 2 months I would still have understanding, but to send us from pillar to post and to put us on hold for more than an hour, then every time come back with a different soppy story?????????????????????????????????????????????????????????????????

3 replies

Discovery Bank

26 months ago

DISCOVERY ACCOUNT CLOSURE ****

Find attached and kindly provide me with an explanation as to why I'm held liable for merchants that tried to debit the account without my permission. Also why has the account been debited with R115?? account fee for a pay as you use account..... I want to resolve this account closure query, and still don't understand what type of bank you are when it comes to closing accounts.....ridiculously high settlement amounts as if I have an overdraft facility with discovery. You leave a bitter taste in my mouth, and I am extremely unhappy with you. I have already made up my mind to move my salary and close all business with your company and your pathetic explanations...clearly this doesn't bother you.

1 reply

Discovery Bank

26 months ago

DISCVOVERY BANK

I have now had it with you discovery bank, you are seriously annoying me, why do I have to beg and plea since 24 May 2024 for you to close the account.....Settlement as received on 27th May, several phone calls later and still the account has not been closed, every time I contact the call centre I am told the matter will be investigated and now almost a month ago I still have to beg you to close my previous account...This is really pathetic coming from you discovery. Why do I need to pay for service providers that tried to debit the account after I paid the settlement amoun, I did not authorise any of those debits, since I have don't have any contracts with the above mentioned. I have 4 different reference numbers coz when I phone I have to repeat myself. Its very disturbing I also noticed a monthly feewas charged against the account for R115?????????????????????????? That is b=ot we

4 replies

OUTsurance

26 months ago

OUTSURANCE PROMO ALWAYS A CATCH AND TOO GOOD TO BE TRUE

I was called yesterday for a free quote, and was promised the R500 promo, the consultant KG confirmed twice he will send me the link via email but nothing received to put the process on the roll.. Instead I was bul**** into taking out home contents insurance even though outsurance is so much more expensive and inaffordable.......

1 reply

Review Distribution

5 Star

11 (9.7%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

10 (8.8%)

1 Star

92 (81.4%)

Hailey S

Reviews

Lift Legal for Recommendation of service excellence.

MyUS Zero Customer Service!!!! Stole my subscription money.

MAKRO ONLINE POOR AFTER-SALES SERVICE!!!!!!!!FAULTY AND POOR ONLINE ITEMS. RETURN PENDING 2WEEKS!!!!!

DPD COURIER CPT PATHETIC TO SAY THE LEAST

Seamless to resolve ...

MFC DAYLIGHT ******* & SERVICE DELIVERY NON-EXISTENT

Vodacom Dishonesty & Refusal to make suitable arrangement leaves a bitter taste in my mouth!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

DISCOVERY ACCOUNT CLOSURE ****

DISCVOVERY BANK

OUTSURANCE PROMO ALWAYS A CATCH AND TOO GOOD TO BE TRUE

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