HS
Hailey S
Active since Nov 2013
121
Reviews
0
Industries
Reviews
121 reviews3 months ago
MyUS Zero Customer Service!!!! Stole my subscription money.
I cancelled my subscription because I never bought anything from MyUs. Now I don’t receive any responses from them whether via email or via their online platform. I am seriously annoyed with your company and demand a refund after you debited my account with having my permission.
0 replies
14 months ago
MAKRO ONLINE POOR AFTER-SALES SERVICE!!!!!!!!FAULTY AND POOR ONLINE ITEMS. RETURN PENDING 2WEEKS!!!!!
I have now had it with your whatsapp channel that is as poor as your after-sales service. I have spoken to different online consultants and have logged my 1st return for a defaulty kid's camera, 2 weeks ago. Whenever I try to log another return, it shows 'return in progress'. I urgently need you to COLLECT these items ASAP as per my online instructions, one being in Cpt and the other in Herm****. I don't want to wait another week while I have to beg and plea for customer services.
71 replies
14 months ago
DPD COURIER CPT PATHETIC TO SAY THE LEAST
Pathetic delivery service, the worst I've experienced in SA.. non existent customer service, and no communication from the driver. Also lying about Herm**** being in an underlying area, what ridiculous and pathetic comment? Driver Marius no thank you for delivery of my parcels.
0 replies
18 months ago
MFC DAYLIGHT ******* & SERVICE DELIVERY NON-EXISTENT
I have been contacting MFC since last week. Firstly whenever I call I am asked whether I have consent to deal with the account, after my husband have sent a formal written communication to you several months ago. Secondly for the upteenth time I am asking you, why have the monthly instalment changed significantly way more than the refinance agreement..I have spoken to both MFC and Innovation group consultants, and was informed that the monthly instalment for the power up service plan is R182.11......HOW DO YOU GET TO THE AMOUNT OF R1500 extra plus the instalment making it just a little overR4400, excluding the addded R350 for an extended warranty?? Whenn I requested a detailed calculation your consultants sent me transaction history, I WANT TO KNOW WHY ARE WE PAYING R1500 more per instalment. something does not add up surely a power pack service plan can not cost that much, because if you work out R1500 x 24months....please do the maths as this would not be worth paying so much money for beneefits of on ce a year....I urgently need to know how you got to your extra payment...THIS IS ALSO NOT THEE FIRST I'VE HEARD OF MFC TRYING TO 'CON' THEIR CLIENTS...IT'S RIDICULOUS TO SAY THE LEAST.
0 replies
21 months ago
Vodacom Dishonesty & Refusal to make suitable arrangement leaves a bitter taste in my mouth!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
After peaking to the lawyers who confirmed that my R2000 deposit is enough to make an arrangement for less than 2 m onths, plus paying the current account to salvage the cellphone numbers. after hanging on and listening to 10 different stories we first had to make contact with the legal dept, then the customer care consultant said no we can't talk to legal the account is still with the back office. then she wanted to bully us into paying 27K, when we said we only have R2000 currently to pay no the only way to put the process on hold is to pay R7000, i WOULD LIKE TO KNOW IN THIS DAY AND AGE WHERE DO NORMAL PEOPLE GET SUCH MONEY TO PAY ONCE OFF?? When explaining what the financial situation was and that things have now changed and we are able to pay monthly on time the full ammount for the account. The lawyers saw reason but vodacom deleted the cellphone numbers without ny warnings to any of us....its unfair and ridiculous to think that just over a month ago I personally paid R1550......while you just kept adding more and more to the account. Vodacom your demands and lies are ridiculous, what a disgrace after supporting you all these years you refuse to see reason for consumers going through the most in life......PATHETIC AND DISHONEST TO SAY THE LEAST, if no payment was made in the past 2 months I would still have understanding, but to send us from pillar to post and to put us on hold for more than an hour, then every time come back with a different soppy story?????????????????????????????????????????????????????????????????
170 replies
22 months ago
DISCOVERY ACCOUNT CLOSURE ****
Find attached and kindly provide me with an explanation as to why I'm held liable for merchants that tried to debit the account without my permission. Also why has the account been debited with R115?? account fee for a pay as you use account..... I want to resolve this account closure query, and still don't understand what type of bank you are when it comes to closing accounts.....ridiculously high settlement amounts as if I have an overdraft facility with discovery. You leave a bitter taste in my mouth, and I am extremely unhappy with you. I have already made up my mind to move my salary and close all business with your company and your pathetic explanations...clearly this doesn't bother you.
53 replies
22 months ago
DISCVOVERY BANK
I have now had it with you discovery bank, you are seriously annoying me, why do I have to beg and plea since 24 May 2024 for you to close the account.....Settlement as received on 27th May, several phone calls later and still the account has not been closed, every time I contact the call centre I am told the matter will be investigated and now almost a month ago I still have to beg you to close my previous account...This is really pathetic coming from you discovery. Why do I need to pay for service providers that tried to debit the account after I paid the settlement amoun, I did not authorise any of those debits, since I have don't have any contracts with the above mentioned. I have 4 different reference numbers coz when I phone I have to repeat myself. Its very disturbing I also noticed a monthly feewas charged against the account for R115?????????????????????????? That is b=ot we
212 replies
22 months ago
OUTSURANCE PROMO ALWAYS A CATCH AND TOO GOOD TO BE TRUE
I was called yesterday for a free quote, and was promised the R500 promo, the consultant KG confirmed twice he will send me the link via email but nothing received to put the process on the roll.. Instead I was bul**** into taking out home contents insurance even though outsurance is so much more expensive and inaffordable.......
53 replies
27 months ago
VODACOM CONTRACT CANCELLATION PATHETIC SERVICE INCLUDING LEGAL THREATS
I have cancelled my vodacom contract on 30 November 2023, I was requested to sent proof of payment so that the number could be converted to prepaid. I am still struggling with vodacom after almost 3 months to have there record removed from my credit report. How long do I have to beg and plea still, when I phoned earlier in January I was wrongfully advised that I need to follow it up with the credit buraeu, why????????????? am I being taken for a fool....whenever I phone the accounts dept the line is cut, as they say I do not have any active accounts with vodacom, so why are you still sending me legal threats????????????!!!!!!!!!!!!!! and why was my line converted to prepaid if I didn't make payment to cancel my contract with you?? I demand either an urgent letter stating that my account is paid up, or you need to update my credit profile at the credit buraeu from your side as confirmed by Transunion 2 minutes ago. sO THIS TELLS ME THAT FROM YOUR SIDE YOU HAVE NOT DONE YOUR JOB, I'M TIRED OF HAVING TO CONTACT YOU, SO PLEASE ASAP RECTIFY THIS LISTING.
174 replies
Review Distribution
5 Star
10 (8.264462809917354%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
11 (9.090909090909092%)
1 Star
100 (82.64462809917356%)