MP
Mzansi Pool Covers
Unclaimed Business
MP
Mzansi Pool Covers
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Rajesh R
1 reviews | Active since Jan 2020
8 Feb 2016, 12:15
Bad attitude with regards to quoting
I required a swimming pool cover to be installed, but because of a water feature, I wanted someone from the company to come out to site to have a look at the pool and measure so that they could get exact measurements. They wanted photos instead, which I have provided, but you cannot accurately determine how the cover will fit over the pool based on a photo. So , eventually, the lady refuses to have someone come out to measure and implies to me that I can take my business elsewhere. <br> How do companies provide a service like that, and still want to be profitable?
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Rajesh R
1 reviews | Active since Jan 2020
8 Feb 2016, 12:15
Bad attitude with regards to quoting
I required a swimming pool cover to be installed, but because of a water feature, I wanted someone from the company to come out to site to have a look at the pool and measure so that they could get exact measurements. They wanted photos instead, which I have provided, but you cannot accurately determine how the cover will fit over the pool based on a photo. So , eventually, the lady refuses to have someone come out to measure and implies to me that I can take my business elsewhere. <br> How do companies provide a service like that, and still want to be profitable?
0
Replies (0)JK
Johan K
1 reviews | Active since Jan 2020
6 Nov 2015, 12:24
Really bad service
I placed an order and paid a deposit for a pool cover on the 9th of October. The first communication after that was when I contacted them on the 29th of October inquiring about my order. Then started what was a woeful attempt in keeping the customer happy. I was promised a deliver on the 2nd of November, then the 3rd, then the 4th and so. Then on the 5th I get a call from a courier company saying I have to pay their invoice before they deliver. Obviously this was part of their cost so again I had to phone them to sort this out. Its the 6th of November today and I still have not received it.
Helpful (0)
|Replies (0)JK
Johan K
1 reviews | Active since Jan 2020
6 Nov 2015, 12:24
Really bad service
I placed an order and paid a deposit for a pool cover on the 9th of October. The first communication after that was when I contacted them on the 29th of October inquiring about my order. Then started what was a woeful attempt in keeping the customer happy. I was promised a deliver on the 2nd of November, then the 3rd, then the 4th and so. Then on the 5th I get a call from a courier company saying I have to pay their invoice before they deliver. Obviously this was part of their cost so again I had to phone them to sort this out. Its the 6th of November today and I still have not received it.
0
Replies (0)CE
Carin E
1 reviews | Active since Jan 2020
31 Aug 2015, 10:08
Possible fraudulent company not supplying goods
I contacted Mzansi Pool Covers around the 13th of July 2015, to order a pool cover. The company contact when dailing the land line is Ethan. A man by the name of Carter came out to my house to take pool measurements . It should take 7 - 10 days to manufacture as per their quote, but with regular follow-ups, there were the one excuse on the other. Installation to date has not taken place, and the company does not answer any land line. The mobile number I was given as a direct contact, due to apparent Telkom landline problems, just rings, no one answers. The e-mails sent as correspondence has been read though, but no one coming back. Please be careful - the company seems to be fraudulent taking innocent people's monies with no goods delivered or services rendered. They advertise per e-mail, is on Facebook and has a website.
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Carin E
1 reviews | Active since Jan 2020
31 Aug 2015, 10:08
Possible fraudulent company not supplying goods
I contacted Mzansi Pool Covers around the 13th of July 2015, to order a pool cover. The company contact when dailing the land line is Ethan. A man by the name of Carter came out to my house to take pool measurements . It should take 7 - 10 days to manufacture as per their quote, but with regular follow-ups, there were the one excuse on the other. Installation to date has not taken place, and the company does not answer any land line. The mobile number I was given as a direct contact, due to apparent Telkom landline problems, just rings, no one answers. The e-mails sent as correspondence has been read though, but no one coming back. Please be careful - the company seems to be fraudulent taking innocent people's monies with no goods delivered or services rendered. They advertise per e-mail, is on Facebook and has a website.
0
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Melanie B
1 reviews | Active since Jan 2020
14 Jul 2015, 16:16
still no pool cover
We order and paid for a pool cover from Mzansi pool covers on the 22nd of June 2015 until today 14 July 2015 we have not have any luck of getting our pool cover. We phoned Carter numerous times to get feedback and he just makes promises. We phoned the office number no luck no one answers the phone.
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Melanie B
1 reviews | Active since Jan 2020
14 Jul 2015, 16:16
still no pool cover
We order and paid for a pool cover from Mzansi pool covers on the 22nd of June 2015 until today 14 July 2015 we have not have any luck of getting our pool cover. We phoned Carter numerous times to get feedback and he just makes promises. We phoned the office number no luck no one answers the phone.
0
Replies (0)