

Nano Fibre Western Cape
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I recently upgraded my Lte to Fibre. I contacted RSA web. They arranged with Vumatel who subcontracted out to Nano Fibre to install cable from perimeter wall to house. They arrived on time. The installed the cable. There was no explanation as to how to connect to router. The router was delivered. I connected it and I had a connection. 8 hours later the internet connection was lost. Its taken 5 days for the 3 companies involved to finally send out a tech. Its day 5 now, no internet. Vumatel has just been and reported that Nano Fibre has installed a substandard fibre cable. Not sure how Vumatel can be outsourcing companies that install substandard equipment. Let's see how much longer it takes Nano to install a new cable.
1 reviews | Active since Jan 2020
I recently upgraded my Lte to Fibre. I contacted RSA web. They arranged with Vumatel who subcontracted out to Nano Fibre to install cable from perimeter wall to house. They arrived on time. The installed the cable. There was no explanation as to how to connect to router. The router was delivered. I connected it and I had a connection. 8 hours later the internet connection was lost. Its taken 5 days for the 3 companies involved to finally send out a tech. Its day 5 now, no internet. Vumatel has just been and reported that Nano Fibre has installed a substandard fibre cable. Not sure how Vumatel can be outsourcing companies that install substandard equipment. Let's see how much longer it takes Nano to install a new cable.
1 reviews | Active since Jan 2020
I'd just like to make mention of the excellence and efficiency of the team at Nano Fibre in Cape Town during the installation of my fibre. I had so many problems and headaches with Vodacom during this, but I'm pretty sure it was the on-the-ball folks at Nano Fibre that helped them keep on track or we'd still be without internet. I would rather jump off a bridge than have to work with Vodacom, so kudos to you guys, and thanks very much. Clare
1 reviews | Active since Jan 2020
I'd just like to make mention of the excellence and efficiency of the team at Nano Fibre in Cape Town during the installation of my fibre. I had so many problems and headaches with Vodacom during this, but I'm pretty sure it was the on-the-ball folks at Nano Fibre that helped them keep on track or we'd still be without internet. I would rather jump off a bridge than have to work with Vodacom, so kudos to you guys, and thanks very much. Clare
1 reviews | Active since Jan 2020
Just want to report Nano Fibre White Van Registration CF60681 yesterday direction Parow towards Boston, Bellville. Time shortly after 5pm afternoon. Driver swerves in front of vehicles, no indicators. Seems to be playing on the road. When stop at robot for instance, Two Right side wheels of vehicle in different lane than Two Left side wheels. And I'm battling to get company's attention. Have complained online, no response. When calling ********** 092, get machine answering.
1 reviews | Active since Jan 2020
Just want to report Nano Fibre White Van Registration CF60681 yesterday direction Parow towards Boston, Bellville. Time shortly after 5pm afternoon. Driver swerves in front of vehicles, no indicators. Seems to be playing on the road. When stop at robot for instance, Two Right side wheels of vehicle in different lane than Two Left side wheels. And I'm battling to get company's attention. Have complained online, no response. When calling ********** 092, get machine answering.
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