NW
Nissan Woodmead
Unclaimed Business
NW
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Nissan Woodmead
Nissan Woodmead has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Nissan Woodmead across 26 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSM
Sinazo M
1 reviews | Active since Jan 2020
17 Mar 2026, 07:42
Lack of Communication from Nissan Woodmead AMS - Unsatisfactory Service
I had my car towed to Nissan Woodmead in AMS on 16 March due to a wheel issue. Since then, I've had no updates on the diagnosis or repair duration despite multiple attempts to call. The lack of communication is disappointing and unsatisfactory. Would not recommend without improvement in service
Helpful (0)
|Replies (0)SM
Sinazo M
1 reviews | Active since Jan 2020
17 Mar 2026, 07:42
Lack of Communication from Nissan Woodmead AMS - Unsatisfactory Service
I had my car towed to Nissan Woodmead in AMS on 16 March due to a wheel issue. Since then, I've had no updates on the diagnosis or repair duration despite multiple attempts to call. The lack of communication is disappointing and unsatisfactory. Would not recommend without improvement in service
0
Replies (0)IS
Isaac S
1 reviews | Active since Jan 2020
6 Feb 2026, 08:31
Very poor service, I regret buying parts from those branch
Very poor service, I regret buying parts from those branch. I bought parts for Nissan Navara 2 weeks ago and I was promised that parts will arrive 2 to 3 days. A week later parts sales man called me to tell me that 1 part was damaged and that he will get it sorted. 2 weeks later many follow up with no feedback he then calls me to tell me that the damaged part has arrived but he didn't notice that the other parts on the order were not delivered. Only after 2 weeks really! The vehicle is a company vehicle and I can't keep paying car hire for their incompetence. Poor poor service. Never buy parts from these people.
Helpful (0)
|Replies (0)IS
Isaac S
1 reviews | Active since Jan 2020
6 Feb 2026, 08:31
Very poor service, I regret buying parts from those branch
Very poor service, I regret buying parts from those branch. I bought parts for Nissan Navara 2 weeks ago and I was promised that parts will arrive 2 to 3 days. A week later parts sales man called me to tell me that 1 part was damaged and that he will get it sorted. 2 weeks later many follow up with no feedback he then calls me to tell me that the damaged part has arrived but he didn't notice that the other parts on the order were not delivered. Only after 2 weeks really! The vehicle is a company vehicle and I can't keep paying car hire for their incompetence. Poor poor service. Never buy parts from these people.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
4 Sept 2025, 07:18
*********** and no customer service
Based on my experience, stay away from all Nissan vehicles and definitely stay away from Nissan Woodmead and I do acknowledge when there are no issues, the Nissans are good vehicles, but when there is an issue, like in my case, Nissan SA will not help. There is also a fundamental flaw on the Navara which it seems that Nissan SA is not disclosing to customers/ Form Nissan protecting an *********** dealer, to conflicting reports on repairs being received, to repairs being looked up on Facebook and conducted on my car, false advertising, non-disclosure of Nissan approved part is not being covered as Nissan says they do not test any vehicles with Nissan approved accessories, being the Nissan rims, as its not OEM, so why then is it Nissan approved? Nissan SA is refusing me access to the call recordings, they are doing everything in their power to make me pay in to get the vehicle sorted out. This is my experience: I purchased a brand new Nissan Navara from Nissan Ballito, it was delivered will all Nissan approved accessories to my door on a flatbed. From day one, the vehicle felt like the wheels were not balanced, but they were. I took the vehicle into Nissan Woodmead and on 6 different occasions, they advised that that’s how the Navara is meant to be. When I raised the fact that I drove other Navara's and they did not have this issue, their response was that they have fixed the vehicle and there is nothing they could do. On one occasion, the bin of the vehicle was loose, that’s how bad the vehicle was vibrating. I involved Nissan SA and they said that they are aware that is an issue with all Navara’s and there is no ETA for a fix and there is nothing they can do for me. I continued to complain on Facebook and Nissan SA changed something on my vehicle, drafter a report that the vehicle is completely fixed and has no vibrations, but nobody wanted to go on a test drive with me and guess what, the vehicle was vibrating worse than before. Nissan Woodmead then issued me with their version of the repair report and it was completely different to the Nissan SA report and Nissan SA has completely ignored the fact that somebody **** on the report. Nissan SA is completely ignoring me, even though I am driving a vehicle that is under warranty, is a safety risk on the road and Nissan does not care, stay away from Nissan, all Nissans as I have been dealing with this issue for 4 years and Nissan does not care. I have incurred costs in excess of R200k on this as I had to purchase another car to ensure I could safely get to work as the Navara felt too unsafe on the road. Nissan Woodmead and Nissan SA has come back saying I used the vehicle for 4 years so there is depreciation on the vehicle and as per the ombud, I have to pay in, they ignored the fact that Nissan Woodmead always told me that the vehicle was fixed or that there is nothing wrong with the vehicle when they was, so wat was I expected to do with the vehicle, not use it, how was I meant to go to work. What's worse is that there are numerous Nissan owners who had their Navara's replaced for the same issue as the dealer immediately realized that the issue cannot be fixed, but since Nissan Woodmead did not do that and their incompetence or lies or the fact that they don’t know how the vehicle drive is meant to be, has been made my issue and now I am being asked to pay in. To compound this, Nissan SA is saying they wont make a profit on this, but they are offering me the same, if not less discount that any other buyer, so they don’t care. They are only looking at their bottom line and protecting the dealer, who should have done a lot more. To the dealer, please do not contact me as you cannot help, the reference number with Nissan SA is 01119420. Please note that I am honestly not trying to be rude, but a dealer cannot assist with a warranty issue that’s already being ignored by Nissan SA. Nissan Woodmead and Nissan SA has now come back to me and saying that I will have to pay in and they will swap the vehicle, what happens to the warranty, this is still under warranty so why do I have to pay in? This is extremely disappointing Nissan. Nissan do not care about their customers if it impacts their bottom line and they will protect their dealers, even though they are wrong. Lastly, do not but Nissan Approved accessories as Nissan is refusing to test the vehicle with the Nissan Approved Rims, that is advertised on the vehicle on their website as its not OEM. So didn’t Nissan approve the rims as is operates the same or better than the OEM? To me, that’s false advertising as they are advertising it as Nissan Approved, but now say they cannot guarantee that it will work, so you cannot trust a Nissan approved product. To be clear, the vehicle drive quality is so bad, people have refused to sit in the vehicle and on numerous occasions, the vehicle bolts came loose and the vehicle did not stay in the desired lane and I have advised Nissan of the safety issue and they still insist its fixed, although none of them have been on a test drive with me. To the dealer, please do not contact me as you cannot help, the reference number with Nissan SA is 01119420. Please note that I am honestly not trying to be rude, but a dealer cannot assist with a warranty issue that’s already being ignored by Nissan SA. Nissan Woodmead and Nissan SA has now come back to me and saying that I will have to pay in and they will swap the vehicle, what happens to the warranty, this is still under warranty so why do I have to pay in? This is extremely disappointing Nissan.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
4 Sept 2025, 07:18
*********** and no customer service
Based on my experience, stay away from all Nissan vehicles and definitely stay away from Nissan Woodmead and I do acknowledge when there are no issues, the Nissans are good vehicles, but when there is an issue, like in my case, Nissan SA will not help. There is also a fundamental flaw on the Navara which it seems that Nissan SA is not disclosing to customers/ Form Nissan protecting an *********** dealer, to conflicting reports on repairs being received, to repairs being looked up on Facebook and conducted on my car, false advertising, non-disclosure of Nissan approved part is not being covered as Nissan says they do not test any vehicles with Nissan approved accessories, being the Nissan rims, as its not OEM, so why then is it Nissan approved? Nissan SA is refusing me access to the call recordings, they are doing everything in their power to make me pay in to get the vehicle sorted out. This is my experience: I purchased a brand new Nissan Navara from Nissan Ballito, it was delivered will all Nissan approved accessories to my door on a flatbed. From day one, the vehicle felt like the wheels were not balanced, but they were. I took the vehicle into Nissan Woodmead and on 6 different occasions, they advised that that’s how the Navara is meant to be. When I raised the fact that I drove other Navara's and they did not have this issue, their response was that they have fixed the vehicle and there is nothing they could do. On one occasion, the bin of the vehicle was loose, that’s how bad the vehicle was vibrating. I involved Nissan SA and they said that they are aware that is an issue with all Navara’s and there is no ETA for a fix and there is nothing they can do for me. I continued to complain on Facebook and Nissan SA changed something on my vehicle, drafter a report that the vehicle is completely fixed and has no vibrations, but nobody wanted to go on a test drive with me and guess what, the vehicle was vibrating worse than before. Nissan Woodmead then issued me with their version of the repair report and it was completely different to the Nissan SA report and Nissan SA has completely ignored the fact that somebody **** on the report. Nissan SA is completely ignoring me, even though I am driving a vehicle that is under warranty, is a safety risk on the road and Nissan does not care, stay away from Nissan, all Nissans as I have been dealing with this issue for 4 years and Nissan does not care. I have incurred costs in excess of R200k on this as I had to purchase another car to ensure I could safely get to work as the Navara felt too unsafe on the road. Nissan Woodmead and Nissan SA has come back saying I used the vehicle for 4 years so there is depreciation on the vehicle and as per the ombud, I have to pay in, they ignored the fact that Nissan Woodmead always told me that the vehicle was fixed or that there is nothing wrong with the vehicle when they was, so wat was I expected to do with the vehicle, not use it, how was I meant to go to work. What's worse is that there are numerous Nissan owners who had their Navara's replaced for the same issue as the dealer immediately realized that the issue cannot be fixed, but since Nissan Woodmead did not do that and their incompetence or lies or the fact that they don’t know how the vehicle drive is meant to be, has been made my issue and now I am being asked to pay in. To compound this, Nissan SA is saying they wont make a profit on this, but they are offering me the same, if not less discount that any other buyer, so they don’t care. They are only looking at their bottom line and protecting the dealer, who should have done a lot more. To the dealer, please do not contact me as you cannot help, the reference number with Nissan SA is 01119420. Please note that I am honestly not trying to be rude, but a dealer cannot assist with a warranty issue that’s already being ignored by Nissan SA. Nissan Woodmead and Nissan SA has now come back to me and saying that I will have to pay in and they will swap the vehicle, what happens to the warranty, this is still under warranty so why do I have to pay in? This is extremely disappointing Nissan. Nissan do not care about their customers if it impacts their bottom line and they will protect their dealers, even though they are wrong. Lastly, do not but Nissan Approved accessories as Nissan is refusing to test the vehicle with the Nissan Approved Rims, that is advertised on the vehicle on their website as its not OEM. So didn’t Nissan approve the rims as is operates the same or better than the OEM? To me, that’s false advertising as they are advertising it as Nissan Approved, but now say they cannot guarantee that it will work, so you cannot trust a Nissan approved product. To be clear, the vehicle drive quality is so bad, people have refused to sit in the vehicle and on numerous occasions, the vehicle bolts came loose and the vehicle did not stay in the desired lane and I have advised Nissan of the safety issue and they still insist its fixed, although none of them have been on a test drive with me. To the dealer, please do not contact me as you cannot help, the reference number with Nissan SA is 01119420. Please note that I am honestly not trying to be rude, but a dealer cannot assist with a warranty issue that’s already being ignored by Nissan SA. Nissan Woodmead and Nissan SA has now come back to me and saying that I will have to pay in and they will swap the vehicle, what happens to the warranty, this is still under warranty so why do I have to pay in? This is extremely disappointing Nissan.
0
Replies (0)LK
Lantzy K
1 reviews | Active since Jan 2020
25 Jun 2024, 20:10
The worst service experienced
Expressing my dissatisfaction and frustration with the recent service I have received at Nissan Woodmead. As a loyal customer of 10 years, I have always trusted them with the maintenance of my vehicle. However, the past 8 months have been the most disappointing. I have incurred more expenses than I did over the previous decade combined in servicing my car at Nissan Woodmead. This is primarily due to what I believe to be substandard workmanship and a lack of foresight in addressing issues with my car. A specific incident that infuriates me the air conditioning re-gas. After this service, one of the air conditioning settings stopped working, and I was quoted over R50,000 for the repair. Not sure if the internal bonus structure has changed as they quote exorbitant prices to fix stuff and "apply a discount" to do you a favour. I've mailed the services department 3 weeks ago regarding a wheel alignment issue after the last maintenance work to the front wheels were done to this date I have not received any communication. Sad that I will need to find another provider after a decade of loyal support to service my car.
Helpful (0)
|Replies (0)LK
Lantzy K
1 reviews | Active since Jan 2020
25 Jun 2024, 20:10
The worst service experienced
Expressing my dissatisfaction and frustration with the recent service I have received at Nissan Woodmead. As a loyal customer of 10 years, I have always trusted them with the maintenance of my vehicle. However, the past 8 months have been the most disappointing. I have incurred more expenses than I did over the previous decade combined in servicing my car at Nissan Woodmead. This is primarily due to what I believe to be substandard workmanship and a lack of foresight in addressing issues with my car. A specific incident that infuriates me the air conditioning re-gas. After this service, one of the air conditioning settings stopped working, and I was quoted over R50,000 for the repair. Not sure if the internal bonus structure has changed as they quote exorbitant prices to fix stuff and "apply a discount" to do you a favour. I've mailed the services department 3 weeks ago regarding a wheel alignment issue after the last maintenance work to the front wheels were done to this date I have not received any communication. Sad that I will need to find another provider after a decade of loyal support to service my car.
0
Replies (0)CW
Christopher W
1 reviews | Active since Jan 2020
11 Jun 2024, 10:12
Stay Away From Nissan Woodmead.
My girlfriend purchased a brand new Magnite EzShift from Nissan Woodmead. She payed cash. First of all the commission went to Kefiloe who has been very unhelpful since the first time she walked into the showroom. Justin who actually made the sale who was actually good, somehow lost the commission? The real problem has come where the car has a gear issue. With the AMT box everyone except 2 Nissan techs feel how ‘laggy’ it is. I personally drove with a tech 4 times. With her car and one off the showroom. There was an obvious difference but he refused to admit it. I have had many cars in the past, auto, manual and even worked at Honda. I know their tricks. I highly recommend to stay away from Nissan Woodmead.
Helpful (0)
|Replies (0)CW
Christopher W
1 reviews | Active since Jan 2020
11 Jun 2024, 10:12
Stay Away From Nissan Woodmead.
My girlfriend purchased a brand new Magnite EzShift from Nissan Woodmead. She payed cash. First of all the commission went to Kefiloe who has been very unhelpful since the first time she walked into the showroom. Justin who actually made the sale who was actually good, somehow lost the commission? The real problem has come where the car has a gear issue. With the AMT box everyone except 2 Nissan techs feel how ‘laggy’ it is. I personally drove with a tech 4 times. With her car and one off the showroom. There was an obvious difference but he refused to admit it. I have had many cars in the past, auto, manual and even worked at Honda. I know their tricks. I highly recommend to stay away from Nissan Woodmead.
0
Replies (0)JN
Jeniffer N
1 reviews | Active since Jan 2020
30 Mar 2023, 14:46
Nissan Woodmead has Thee Best customer service! Thank you!
I would like to appreciate Tshepiso Marema for such a great service that I got looking for my Nissan car parts. He is a very dedicated, friendly and a helpful person. Thee best!
Helpful (0)
|Replies (0)JN
Jeniffer N
1 reviews | Active since Jan 2020
30 Mar 2023, 14:46
Nissan Woodmead has Thee Best customer service! Thank you!
I would like to appreciate Tshepiso Marema for such a great service that I got looking for my Nissan car parts. He is a very dedicated, friendly and a helpful person. Thee best!
0
Replies (0)JK
Jayesh K
1 reviews | Active since Jan 2020
9 Mar 2023, 03:59
Nissan Woodmead
Hi, Nissan Woodmead as well as Nissan South Africa, absolutely useless. A vehicle was booked in last year December and up to today, the vehicle has not been sorted. This is a fleet vehicle. Reported the issues to Nissan South Africa on their Whatsapp group about 2 weeks ago and still no response. I won't be surprised if they don't respond on this platform.
Helpful (0)
|Replies (0)JK
Jayesh K
1 reviews | Active since Jan 2020
9 Mar 2023, 03:59
Nissan Woodmead
Hi, Nissan Woodmead as well as Nissan South Africa, absolutely useless. A vehicle was booked in last year December and up to today, the vehicle has not been sorted. This is a fleet vehicle. Reported the issues to Nissan South Africa on their Whatsapp group about 2 weeks ago and still no response. I won't be surprised if they don't respond on this platform.
0
Replies (0)BS
Brandon S
1 reviews | Active since Jan 2020
20 Feb 2023, 07:20
Awful Customer Service, Failed service and awful management.
I am appalled at the level of service I received, first I was met by a rude service consultant Steven, Whom in the morning promised to look at my gearbox, then later in the afternoon I was told by Steven why would we do that that is an 8 hour Job, Steven also informed me that my car was washed and almost ready, when I showed up it had just been taken to the workshop, another lie from Steven, after fetching my car it was in a worse state than when I took it in, Steven had promised me they took it for a 10km drive to see if everything was fine, this was later confirmed by the service manager to be another lie, I had to take my car back as the Check engine light came on 1 day after my service, While on the phone with the manager I was treated to the most unprofessional manner possible, how many. Do not buy or service your car at Nissan Woodmead!
Helpful (0)
|Replies (0)BS
Brandon S
1 reviews | Active since Jan 2020
20 Feb 2023, 07:20
Awful Customer Service, Failed service and awful management.
I am appalled at the level of service I received, first I was met by a rude service consultant Steven, Whom in the morning promised to look at my gearbox, then later in the afternoon I was told by Steven why would we do that that is an 8 hour Job, Steven also informed me that my car was washed and almost ready, when I showed up it had just been taken to the workshop, another lie from Steven, after fetching my car it was in a worse state than when I took it in, Steven had promised me they took it for a 10km drive to see if everything was fine, this was later confirmed by the service manager to be another lie, I had to take my car back as the Check engine light came on 1 day after my service, While on the phone with the manager I was treated to the most unprofessional manner possible, how many. Do not buy or service your car at Nissan Woodmead!
0
Replies (0)