NB
Northern Bolt & Tool
Unclaimed Business
NB
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
4|4 Reviews
May '25 - Apr '26
5(75%)
4(0%)
3(0%)
2(0%)
1(25%)
5(75%)
4(0%)
3(0%)
2(0%)
1(25%)
Frequently Asked Questions About Northern Bolt & Tool
Northern Bolt & Tool has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Northern Bolt & Tool across 15 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSS
Stefan S
1 reviews | Active since Jan 2020
7 Feb 2026, 06:56
Very Happy
I purchased an Ingco 328-piece tool cart from Northern Bolt and Tools, and overall I had a very positive experience. The delivery was fast, and before shipping, Northern Bolt contacted me to inform me that three tools were missing from the cart. They clearly explained the situation and gave me two options: • ship the tool cart immediately and send the missing tools later once they received them from Ingco, or • wait until the tool cart was complete before shipping. Since I needed the cart right away and the missing tools were not urgent for me, I chose to have it shipped immediately. After the call, I realized I hadn’t asked for written confirmation about the missing tools, but Northern Bolt fully kept their word. They followed up promptly and later sent the missing tools as promised. I’m very happy with their communication, honesty, and customer service. Northern Bolt and Tools handled the situation professionally, and I will definitely continue buying my tools from them.
Helpful (0)
|Replies (0)SS
Stefan S
1 reviews | Active since Jan 2020
7 Feb 2026, 06:56
Very Happy
I purchased an Ingco 328-piece tool cart from Northern Bolt and Tools, and overall I had a very positive experience. The delivery was fast, and before shipping, Northern Bolt contacted me to inform me that three tools were missing from the cart. They clearly explained the situation and gave me two options: • ship the tool cart immediately and send the missing tools later once they received them from Ingco, or • wait until the tool cart was complete before shipping. Since I needed the cart right away and the missing tools were not urgent for me, I chose to have it shipped immediately. After the call, I realized I hadn’t asked for written confirmation about the missing tools, but Northern Bolt fully kept their word. They followed up promptly and later sent the missing tools as promised. I’m very happy with their communication, honesty, and customer service. Northern Bolt and Tools handled the situation professionally, and I will definitely continue buying my tools from them.
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Replies (0)AH
Adele H
1 reviews | Active since Jan 2020
9 Oct 2025, 09:06
Best Customer Service, products and prices.
What a pleasure to deal with this company. I've ordered twice now from them. Ordered late yesterday afternoon, and received goods next day. Awesome products, best prices!
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
1 Oct 2025, 10:24
Great service and experience
Ordered online, wanted to pick up the items myself, but they said they didn't have one of the items available and said they will deliver for free because of that. The next day they phoned again saying unfortunately the wrong item arrived again, but offered me the item from another manufacturer for the same price. Friendly service, thanks!!
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
1 Oct 2025, 10:24
Great service and experience
Ordered online, wanted to pick up the items myself, but they said they didn't have one of the items available and said they will deliver for free because of that. The next day they phoned again saying unfortunately the wrong item arrived again, but offered me the item from another manufacturer for the same price. Friendly service, thanks!!
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Replies (0)BC
Bruce C
1 reviews | Active since Jan 2020
19 Mar 2025, 10:42
SHOCKING SERVICE
After ordering a trimmer that showed "in stock" on 17 March - I had received no further updates - 3 days later I queried the order with Northern Bolt - to be informed by Bradley, that stock was in fact only arriving on Thursday 20 March - & I would receive my order the following week. Next thing I know they have refunded my money & presume cancelled my order ????? in-spite off all the 5 star reviews - I found the total lack of communication from Northern Bolt to be shocking.
Helpful (0)
|Replies (0)BC
Bruce C
1 reviews | Active since Jan 2020
19 Mar 2025, 10:42
SHOCKING SERVICE
After ordering a trimmer that showed "in stock" on 17 March - I had received no further updates - 3 days later I queried the order with Northern Bolt - to be informed by Bradley, that stock was in fact only arriving on Thursday 20 March - & I would receive my order the following week. Next thing I know they have refunded my money & presume cancelled my order ????? in-spite off all the 5 star reviews - I found the total lack of communication from Northern Bolt to be shocking.
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Replies (0)JR
Johan R
1 reviews | Active since Jan 2020
5 Nov 2024, 06:04
Northern Bolt & Tool
I recently placed a second online order with Northern Bolt & Tool and found the shop friendly with a comprehensive array of hardware and tools. My order was well packaged and dispatched quickly and progress was communicated throughout. I feel comfortable recommending Northern Bolt & Tool Online to any one that needs tools and hardware.
Helpful (0)
|Replies (0)JR
Johan R
1 reviews | Active since Jan 2020
5 Nov 2024, 06:04
Northern Bolt & Tool
I recently placed a second online order with Northern Bolt & Tool and found the shop friendly with a comprehensive array of hardware and tools. My order was well packaged and dispatched quickly and progress was communicated throughout. I feel comfortable recommending Northern Bolt & Tool Online to any one that needs tools and hardware.
0
Replies (0)DJ