Nutun CX
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
Nutun CX has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Nutun CX across 16 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I worked at nutun for a year. A full year dialing TFG Ex legal second placement and from month one I was reaching my target and making commission monthly, in August or September I was shown my permanent contract and told I wasn't able to sign it due to your end financial what what and they gave me a 6 months contract promising me to sign the permanent as soon as the year end financial issues where done I signed it, then boom they chanced me to another dying book in October, in November they changed to another one and in December they changed me again then in January they put me on level up meanwhile every month I was changed books, another story came up that the company decided to part ways with TFG then they won't be able to take me permanent anymore because they don't have finances to cover my salary. This company did me dirty and treated me like an option when I showed my dedication everything and all these decisions they made knowing that I am pregnant and I need this job more than ever.
1 reviews | Active since Jan 2020
I worked at nutun for a year. A full year dialing TFG Ex legal second placement and from month one I was reaching my target and making commission monthly, in August or September I was shown my permanent contract and told I wasn't able to sign it due to your end financial what what and they gave me a 6 months contract promising me to sign the permanent as soon as the year end financial issues where done I signed it, then boom they chanced me to another dying book in October, in November they changed to another one and in December they changed me again then in January they put me on level up meanwhile every month I was changed books, another story came up that the company decided to part ways with TFG then they won't be able to take me permanent anymore because they don't have finances to cover my salary. This company did me dirty and treated me like an option when I showed my dedication everything and all these decisions they made knowing that I am pregnant and I need this job more than ever.
1 reviews | Active since Jan 2020
I have been calling Nutuns HR department and they is no answer. I trained for 3 days on the 4th day of training they told me that they are going to end my contract because I had bad credit record. I was told that I would be paid my money on the 7th of February but it hasn't been payed. I have been calling and phone rings to voicemail. Can somebody from Recruitment call me because I can't reach them.
1 reviews | Active since Jan 2020
I have been calling Nutuns HR department and they is no answer. I trained for 3 days on the 4th day of training they told me that they are going to end my contract because I had bad credit record. I was told that I would be paid my money on the 7th of February but it hasn't been payed. I have been calling and phone rings to voicemail. Can somebody from Recruitment call me because I can't reach them.
1 reviews | Active since Jan 2020
I have hide my identity because im scared ill loss my job ,I have been working for tis company for a year now at NUTUN under VODACOM live compaign ,I am currently facing trauma as their employee because ,my body is exhausted and I have depression : 1. We work 9 hours a days 8am -5pm with 30 minutes lunch and 2x 15 minutes break time .Their system counts meetings,coaching and bathroom breaks under my own refreshal time ,Sometimes I cant take my lunch beacuse already exceeded my 1 hour ,time given a day ,it include their meetings and bathroom break. 2. My salart Is R5020 plus deductions of : *Provident fund *UIF *Medical Insurance *Company contribution in total amount I receive is R3890.68 monthlt I am not happy with my wage because the work description it has lot of work but little wages. I have two kids as a single parent ,im very stressed and very depressed now .Please assist me in Vodacom Compain
1 reviews | Active since Jan 2020
I have hide my identity because im scared ill loss my job ,I have been working for tis company for a year now at NUTUN under VODACOM live compaign ,I am currently facing trauma as their employee because ,my body is exhausted and I have depression : 1. We work 9 hours a days 8am -5pm with 30 minutes lunch and 2x 15 minutes break time .Their system counts meetings,coaching and bathroom breaks under my own refreshal time ,Sometimes I cant take my lunch beacuse already exceeded my 1 hour ,time given a day ,it include their meetings and bathroom break. 2. My salart Is R5020 plus deductions of : *Provident fund *UIF *Medical Insurance *Company contribution in total amount I receive is R3890.68 monthlt I am not happy with my wage because the work description it has lot of work but little wages. I have two kids as a single parent ,im very stressed and very depressed now .Please assist me in Vodacom Compain
1 reviews | Active since Jan 2020
This company exploits people, they pay their employees R5000 where as they make 100X per agent. they don't value feedback and they treat people like dogs so whoever is looking for a job here better think twice because this place is a mess. We had had good agents and Team Leaders leave due to this stupid way of treating people and I hope it closes down and campaigns to pull away especially Capital One
1 reviews | Active since Jan 2020
This company exploits people, they pay their employees R5000 where as they make 100X per agent. they don't value feedback and they treat people like dogs so whoever is looking for a job here better think twice because this place is a mess. We had had good agents and Team Leaders leave due to this stupid way of treating people and I hope it closes down and campaigns to pull away especially Capital One
1 reviews | Active since Jan 2020
I worked at Nutun from 27 October 2024 to 27 January 2025 and unfortunately, my experience was marred by unprofessionalism and unpaid wages. Despite my dedication and hard work, the company failed to compensate me for the December period. Repeated requests for payment were ignored, and I was left with no choice but to take the matter to the CCMA. The lack of transparency and communication regarding my payment was disappointing and unprofessional. As an employee, I expect to be treated fairly and with respect. I hope that in the future, the company will take steps to address these issues and ensure that employees are paid promptly and fairly. *Advice to management:* Prioritize paying employees for their work and communicate transparently about payment schedules.
1 reviews | Active since Jan 2020
I worked at Nutun from 27 October 2024 to 27 January 2025 and unfortunately, my experience was marred by unprofessionalism and unpaid wages. Despite my dedication and hard work, the company failed to compensate me for the December period. Repeated requests for payment were ignored, and I was left with no choice but to take the matter to the CCMA. The lack of transparency and communication regarding my payment was disappointing and unprofessional. As an employee, I expect to be treated fairly and with respect. I hope that in the future, the company will take steps to address these issues and ensure that employees are paid promptly and fairly. *Advice to management:* Prioritize paying employees for their work and communicate transparently about payment schedules.
1 reviews | Active since Jan 2020
I had account with direct axis which was handed over to Nutun CX for debt collection due to me being retrenched and couldn't afford to make payments as I was unemployed. Last year 2024 I secured employment and made arrangements to pay R1400 monthly. The problem began when I made a payment on the 17th of December 2024 for R1400, according to the statement they sent me that payment reflected twice when I only made one payment of R1400. That duplicate payment was reversed on the 18th of December 2024 which brought my account to the correct balance. To my surprise Nutun billed me Financial debit transaction of the same amount I paid of R1400 , which now has made my account as though I didn't pay at all for December. I have called the call center and sent emails to queries@mbdinc.co.za and sbsaff@nutun.com but nobody can explain why did a debit transaction of the same amount I paid. Nutun/ Mbd has ****med me of the payment I made in December and still haven't assisted me after calling 7 times for assistance and sending emails. Imagine having to make payment for R1400 and that payment being billed as a debit transaction it makes as if I dint pay at all and no one is willing to assist me from the customer service department. Mbd/ Nutun has ****med me of the R1400 I paid and they refusing to fix and reconcile the account so that I can continue making payments to settle.my debt. They have really ****med me of my R1400 payment My direct axis account is Account no 85281856202(Direct Axis) I really hope to get assistance with the transaction that made payment dissappear so I can reconcile and finish paying my account off. Disappointed and livid customer
1 reviews | Active since Jan 2020
I had account with direct axis which was handed over to Nutun CX for debt collection due to me being retrenched and couldn't afford to make payments as I was unemployed. Last year 2024 I secured employment and made arrangements to pay R1400 monthly. The problem began when I made a payment on the 17th of December 2024 for R1400, according to the statement they sent me that payment reflected twice when I only made one payment of R1400. That duplicate payment was reversed on the 18th of December 2024 which brought my account to the correct balance. To my surprise Nutun billed me Financial debit transaction of the same amount I paid of R1400 , which now has made my account as though I didn't pay at all for December. I have called the call center and sent emails to queries@mbdinc.co.za and sbsaff@nutun.com but nobody can explain why did a debit transaction of the same amount I paid. Nutun/ Mbd has ****med me of the payment I made in December and still haven't assisted me after calling 7 times for assistance and sending emails. Imagine having to make payment for R1400 and that payment being billed as a debit transaction it makes as if I dint pay at all and no one is willing to assist me from the customer service department. Mbd/ Nutun has ****med me of the R1400 I paid and they refusing to fix and reconcile the account so that I can continue making payments to settle.my debt. They have really ****med me of my R1400 payment My direct axis account is Account no 85281856202(Direct Axis) I really hope to get assistance with the transaction that made payment dissappear so I can reconcile and finish paying my account off. Disappointed and livid customer
1 reviews | Active since Jan 2020
I worked at Nutun from 27 October 2024 to 25 January 2025 and unfortunately, my experience was marred by unprofessionalism and unpaid wages. Despite my dedication and hard work, the company failed to compensate me for the days I've worked for December. Repeated requests for payment were ignored, and I was left with no choice but come report here and I have decided to take the matter to the CCMA. The lack of transparency and communication regarding my payment was disappointing and unprofessional. As an employee, I expect to be treated fairly and with respect. I hope that in the future, the company will take steps to address these issues and ensure that employees are paid promptly and fairly. *Advice to management:* Prioritize paying employees for their work and communicate transparently about payment schedules.
1 reviews | Active since Jan 2020
I worked at Nutun from 27 October 2024 to 25 January 2025 and unfortunately, my experience was marred by unprofessionalism and unpaid wages. Despite my dedication and hard work, the company failed to compensate me for the days I've worked for December. Repeated requests for payment were ignored, and I was left with no choice but come report here and I have decided to take the matter to the CCMA. The lack of transparency and communication regarding my payment was disappointing and unprofessional. As an employee, I expect to be treated fairly and with respect. I hope that in the future, the company will take steps to address these issues and ensure that employees are paid promptly and fairly. *Advice to management:* Prioritize paying employees for their work and communicate transparently about payment schedules.
1 reviews | Active since Jan 2020
Have been chasing them for my salary for the Days I worked, for 3 full months and it's still not paid. Have called, went there and they don't seem to care. They use people as cheap labor and give you attitude when you ask for money.
1 reviews | Active since Jan 2020
Have been chasing them for my salary for the Days I worked, for 3 full months and it's still not paid. Have called, went there and they don't seem to care. They use people as cheap labor and give you attitude when you ask for money.
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