Ocean Basket Vereeniging
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Ocean Basket Vereeniging has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Ocean Basket Vereeniging across 2 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I recently dined at Ocean Basket with my girlfriend and ordered a variety of salmon sushi. As soon as we tasted it, we both agreed that the salmon didn’t taste right. I called the manager over and asked him to please check it. He did taste it himself, but came back saying there was nothing wrong with it, which honestly felt quite dismissive. I’ve always enjoyed Ocean Basket, but the quality of their sushi seems to have dropped noticeably. It’s disappointing to pay full price for food that didn’t taste fresh, and to be made to feel like I was the problem for pointing it out. I really hope management takes this feedback seriously and improves their quality standards.
1 reviews | Active since Jan 2020
I recently dined at Ocean Basket with my girlfriend and ordered a variety of salmon sushi. As soon as we tasted it, we both agreed that the salmon didn’t taste right. I called the manager over and asked him to please check it. He did taste it himself, but came back saying there was nothing wrong with it, which honestly felt quite dismissive. I’ve always enjoyed Ocean Basket, but the quality of their sushi seems to have dropped noticeably. It’s disappointing to pay full price for food that didn’t taste fresh, and to be made to feel like I was the problem for pointing it out. I really hope management takes this feedback seriously and improves their quality standards.
1 reviews | Active since Jan 2020
Ordered high tide platters from this branch, food came without sauce, when queried with the manager and waiter, they were adamant that this meal comes without sauce. I showed them proof on the OB app where I ordered the exact same item from the same branch and it gives you an option for sauce, The manager tried to deny and said that I ordered from Mr.D, but I showed her its the OB app. The entire meal and experience was soured due to the nonchalant attitude of the staff. Not only that but the insinuation that I am a ****/ dishonest in front of close company was quite upsetting! I have been a loyal customer of this branch since they have opened, to be treated like this is absolutely unacceptable. I reported the incident via the OB website on 22/08/2025. Up to date nobody has contacted me. Hence my post here.
1 reviews | Active since Jan 2020
Ordered high tide platters from this branch, food came without sauce, when queried with the manager and waiter, they were adamant that this meal comes without sauce. I showed them proof on the OB app where I ordered the exact same item from the same branch and it gives you an option for sauce, The manager tried to deny and said that I ordered from Mr.D, but I showed her its the OB app. The entire meal and experience was soured due to the nonchalant attitude of the staff. Not only that but the insinuation that I am a ****/ dishonest in front of close company was quite upsetting! I have been a loyal customer of this branch since they have opened, to be treated like this is absolutely unacceptable. I reported the incident via the OB website on 22/08/2025. Up to date nobody has contacted me. Hence my post here.
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