OnAir TV

Based on recent customer reviews, OnAir TV faces severe dissatisfaction across nearly every service dimension. Customers repeatedly describe misleading sales pitches, unauthorised debit orders continuing long after cancellation, blocked refunds, and damaged credit profiles. While a small group of agents like Shantal, Kumashree and Keshnee receive sincere praise, the dominant narrative is one of deceptive onboarding, billing harm to pensioners, and an unreachable support function that traps customers in unwanted contracts.

The most common complaint about OnAir TV, based on Hellopeter's AI analysis of recent customer reviews, is Withdrawals, Payouts & Billing. Billing (1.2) is the dominant complaint. Customers report debits continuing months or years after contracts end, double debits on pensioners, blocked debit reversals, refunds promised but never paid, and credit bureau listings for accounts already settled in full.

OnAir TV scores 0.9 out of 5 on Hellopeter's AI analysis of service quality in Streaming & TV, compared to the Streaming & TV industry average of 2. Their strongest theme is Service Quality (1.4); their weakest is Payouts & Billing (0.6). The top AI-rated Streaming & TV business on Hellopeter is Webtickets (4.2). How is the AI Score calculated? →

OnAir TV has a TrustIndex of 4.5 out of 10 on Hellopeter, based on 702 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 17 hours 22 min. Hellopeter has tracked OnAir TV across 4,824 total reviews. How is the TrustIndex calculated? →