Pansolutions
Claimed Business
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAS
Alinda S
1 reviews | Active since Jan 2020
1 Dec 2024, 16:45
Serious Legal and Warranty Issues with PanSolutions Pretoria East
I am extremely dissatisfied with Pansolutions Pretoria East’s service. I purchased a solar system from them, and they have failed to provide the Certificate of Compliance (CoC), which is legally required under the Occupational Health and Safety Act. To make matters worse, they falsely claim my warranty has expired, despite the warranty still being active. Repeated emails and phone calls have been ignored. This company seems unwilling to take responsibility for their legal and professional obligations. New ownership should not absolve the company from honoring its commitments and complying with the law. If I do not receive a response soon, I will escalate this to the Consumer Protection Commission and other relevant authorities.
Helpful (0)
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Alinda S
1 reviews | Active since Jan 2020
1 Dec 2024, 16:45
Serious Legal and Warranty Issues with PanSolutions Pretoria East
I am extremely dissatisfied with Pansolutions Pretoria East’s service. I purchased a solar system from them, and they have failed to provide the Certificate of Compliance (CoC), which is legally required under the Occupational Health and Safety Act. To make matters worse, they falsely claim my warranty has expired, despite the warranty still being active. Repeated emails and phone calls have been ignored. This company seems unwilling to take responsibility for their legal and professional obligations. New ownership should not absolve the company from honoring its commitments and complying with the law. If I do not receive a response soon, I will escalate this to the Consumer Protection Commission and other relevant authorities.
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Alexis G
1 reviews | Active since Jan 2020
15 Aug 2023, 08:53
********* and unconstitutional
Unfortunately, this is a bad review for a company that has ********* business practices and is not aligned to SA's constitution. I have to put this here as this type of business exploits some of its employees, favours others and does not deserve support.
Helpful (0)
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Alexis G
1 reviews | Active since Jan 2020
15 Aug 2023, 08:53
********* and unconstitutional
Unfortunately, this is a bad review for a company that has ********* business practices and is not aligned to SA's constitution. I have to put this here as this type of business exploits some of its employees, favours others and does not deserve support.
0
Replies (0)PN
PHUMELELE N
1 reviews | Active since Jan 2020
10 Aug 2023, 12:47
Poor service delivery and no refund as requested by client
Very disappointing service from Pansolutions Ermelo. We paid for an internet service to be rendered by them as promised but its been almost a month, no service rendered. We have been very patient with them and have tried to contact their offices for a refund to our business account and they said that they have refunded the money to our account but there's still no funds refunded whatsoever... please assist
Helpful (0)
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PHUMELELE N
1 reviews | Active since Jan 2020
10 Aug 2023, 12:47
Poor service delivery and no refund as requested by client
Very disappointing service from Pansolutions Ermelo. We paid for an internet service to be rendered by them as promised but its been almost a month, no service rendered. We have been very patient with them and have tried to contact their offices for a refund to our business account and they said that they have refunded the money to our account but there's still no funds refunded whatsoever... please assist
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LS
Linda S
1 reviews | Active since Jan 2020
18 Jan 2023, 13:49
Disgrace service!!!
My disappointment has been elevated to anger with the kind of poor service that I have received. I have try several times for assistance of my back up generator since from September 2022 when they promised me to come to do maintenance on the generator till date I’m still waiting for them to come.During the month of December they come and took my second generator for the repair I’m been waiting ever since. May you please come to my rescue as I am paying for the service that is not being rendered.
Helpful (0)
|Replies (0)LS
Linda S
1 reviews | Active since Jan 2020
18 Jan 2023, 13:49
Disgrace service!!!
My disappointment has been elevated to anger with the kind of poor service that I have received. I have try several times for assistance of my back up generator since from September 2022 when they promised me to come to do maintenance on the generator till date I’m still waiting for them to come.During the month of December they come and took my second generator for the repair I’m been waiting ever since. May you please come to my rescue as I am paying for the service that is not being rendered.
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Replies (0)CS
Courtney S
1 reviews | Active since Jan 2020
1 Sept 2021, 08:13
Very poor service and very unprofessional!
Despite multiple attempts they have not changed the banking details on my wifi account and it's 9 months later. The rep is now completely ignoring me! The wifi is through Vodacom, but pan solutions is the company managing all my telecoms accounts!!! I am furious as this has cost me thousands and is still not sorted out!! DO NOT use them!!!
Helpful (0)
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Courtney S
1 reviews | Active since Jan 2020
1 Sept 2021, 08:13
Very poor service and very unprofessional!
Despite multiple attempts they have not changed the banking details on my wifi account and it's 9 months later. The rep is now completely ignoring me! The wifi is through Vodacom, but pan solutions is the company managing all my telecoms accounts!!! I am furious as this has cost me thousands and is still not sorted out!! DO NOT use them!!!
0
Replies (0)SG
Shane G
1 reviews | Active since Jan 2020
20 Jun 2020, 08:30
Very bad everything.
We hired a printer from Pansolutions in Polokwane with a 0% increase of installments and we can call for any problems we have and they will send someone to assist. Well, that was a total lie. So far, since 2018, the installment has gone up by around R200 and at that apparent 0% increase. Then when we call for assistance, the employees have attitudes with us. Despite our many attempts of getting hold of them and getting them here, we took matters into our own hands and asked another supplier to assist us. This supplier said they deliver consumables to clients that use the same printer. They informed us that the toner needs powder and replaced it for us. We reported all these problems and still no service was given from them. The one lady said head office will give us a call the 15th June but nothing happened. When we called her she said, in a rude way, that she did give our complaint through. What are we to do about this? We are seriously unhappy about the none service we are getting.
Helpful (0)
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Shane G
1 reviews | Active since Jan 2020
20 Jun 2020, 08:30
Very bad everything.
We hired a printer from Pansolutions in Polokwane with a 0% increase of installments and we can call for any problems we have and they will send someone to assist. Well, that was a total lie. So far, since 2018, the installment has gone up by around R200 and at that apparent 0% increase. Then when we call for assistance, the employees have attitudes with us. Despite our many attempts of getting hold of them and getting them here, we took matters into our own hands and asked another supplier to assist us. This supplier said they deliver consumables to clients that use the same printer. They informed us that the toner needs powder and replaced it for us. We reported all these problems and still no service was given from them. The one lady said head office will give us a call the 15th June but nothing happened. When we called her she said, in a rude way, that she did give our complaint through. What are we to do about this? We are seriously unhappy about the none service we are getting.
0
Replies (0)NF