PP
Pioneer Plastics
Unclaimed Business
PP
Pioneer Plastics
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJJ
Johann J
1 reviews | Active since Jan 2020
30 Nov 2024, 13:25
Special Kind of Personnel!
I recently placed an order for a water tank cap. After numerous telephonic discussions, wherein I described to Pioneer Plastics in detail what the water cap for my Frontrunner Water Tank looks like, with inside and outside dimensions given, a screenshot off Frontrunners website, as to which tank I was referring to and last but not least, I even sent them the invoice from Frontrunner, where the product code was quoted, they still supp**** me with the incorrect cap, being to BIG!!!!!!!! Now who ever dealt with this order must be kind of special to, after all the information I supp****, they still got it wrong - PATHETIC!!!
Helpful (0)
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Johann J
1 reviews | Active since Jan 2020
30 Nov 2024, 13:25
Special Kind of Personnel!
I recently placed an order for a water tank cap. After numerous telephonic discussions, wherein I described to Pioneer Plastics in detail what the water cap for my Frontrunner Water Tank looks like, with inside and outside dimensions given, a screenshot off Frontrunners website, as to which tank I was referring to and last but not least, I even sent them the invoice from Frontrunner, where the product code was quoted, they still supp**** me with the incorrect cap, being to BIG!!!!!!!! Now who ever dealt with this order must be kind of special to, after all the information I supp****, they still got it wrong - PATHETIC!!!
0
Replies (0)SaCS
Serious about Customer Service
1 reviews | Active since Jan 2020
1 Feb 2022, 10:21
Super Disappointing!! Don't bother ordering anything from this company
I placed an order 8 December 2021 for a Bakkie Boks, on confirmation it said a sales rep will be in contact to arrange collection, which never happened. By 15 December 2021 I followed up on my order, only to find that the company is closed for holidays. After numerous follow ups I received a notification on 14 January 2022 that my order is ready. By then I have made another plan, instead of this bakkie boks so requested for the order to be cancelled and my money refunded. Now at the beginning of February I am still following up on this refund (after I had to provide a motivation on why I am cancelling, I got informed that they will deduct/charge a 15% handling fee for this order, Ridiculous!!) that will only get loaded for payment today. 2 months of utter frustration! Spare yourself this headache and rather buy items from the trusted suppliers out there who believe in customer service!
Helpful (0)
|Replies (0)SaCS
Serious about Customer Service
1 reviews | Active since Jan 2020
1 Feb 2022, 10:21
Super Disappointing!! Don't bother ordering anything from this company
I placed an order 8 December 2021 for a Bakkie Boks, on confirmation it said a sales rep will be in contact to arrange collection, which never happened. By 15 December 2021 I followed up on my order, only to find that the company is closed for holidays. After numerous follow ups I received a notification on 14 January 2022 that my order is ready. By then I have made another plan, instead of this bakkie boks so requested for the order to be cancelled and my money refunded. Now at the beginning of February I am still following up on this refund (after I had to provide a motivation on why I am cancelling, I got informed that they will deduct/charge a 15% handling fee for this order, Ridiculous!!) that will only get loaded for payment today. 2 months of utter frustration! Spare yourself this headache and rather buy items from the trusted suppliers out there who believe in customer service!
0
Replies (0)RP
Rita P
1 reviews | Active since Jan 2020
8 Jul 2020, 13:00
Exceptionally Bad Customer Service and LIARS!!
Exceptionally poor customer service and dishonest to boot! Do not trust this company to deliver your purchased materials rather go and pick it up yourself if you dare to do business with them! The owner of this company Wayne Wiid is permanently unavailable to speak to while his mobile number is not available to the public. In short if you have a problem do not think the owner Wayne Wiid will sort it out!
Helpful (0)
|Replies (0)RP
Rita P
1 reviews | Active since Jan 2020
8 Jul 2020, 13:00
Exceptionally Bad Customer Service and LIARS!!
Exceptionally poor customer service and dishonest to boot! Do not trust this company to deliver your purchased materials rather go and pick it up yourself if you dare to do business with them! The owner of this company Wayne Wiid is permanently unavailable to speak to while his mobile number is not available to the public. In short if you have a problem do not think the owner Wayne Wiid will sort it out!
0
Replies (0)PS
Peter S
1 reviews | Active since Jan 2020
8 Jun 2018, 13:03
Service Delivery & Satisfaction
Over a period of a week while I was looking for water tanks on the Internet I received the usual automatic reply from the website - it was Pioneer Plastics that once I received their reply I was able to contact a person who dealt with my requirements and from the time I made contact until delivery of the water tanks I am full of praise; Searching the Internet I contacted various companies - it was Pioneer Plastics who were prompt in their response early the following morning. Thereafter the advice, efficiency, "going the extra mile" (e.g. responding after hours to my questions), certainly requires mention when it comes to excellent service delivery. The communication was "par excellance", I required customized water tanks and to avoid any mis-communication, drawings were provided to approve and customize the water tanks - this team certainly need to be complimented on their communication s****s as well to ensure that the final product was delivered to my satisfaction and that can be said through this process.
Helpful (0)
|Replies (0)PS
Peter S
1 reviews | Active since Jan 2020
8 Jun 2018, 13:03
Service Delivery & Satisfaction
Over a period of a week while I was looking for water tanks on the Internet I received the usual automatic reply from the website - it was Pioneer Plastics that once I received their reply I was able to contact a person who dealt with my requirements and from the time I made contact until delivery of the water tanks I am full of praise; Searching the Internet I contacted various companies - it was Pioneer Plastics who were prompt in their response early the following morning. Thereafter the advice, efficiency, "going the extra mile" (e.g. responding after hours to my questions), certainly requires mention when it comes to excellent service delivery. The communication was "par excellance", I required customized water tanks and to avoid any mis-communication, drawings were provided to approve and customize the water tanks - this team certainly need to be complimented on their communication s****s as well to ensure that the final product was delivered to my satisfaction and that can be said through this process.
0
Replies (0)