TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Pirelli Tyres has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Pirelli Tyres across 23 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought a new set of Pirelli Scorpion Verde’s. The tyres keep popping and peeling themselves. This is in a space of 1-2 months. Tyres pose a risk to our lives and this is serious when you can die from tyres just popping on the road while driving.
1 reviews | Active since Jan 2020
I bought a new set of Pirelli Scorpion Verde’s. The tyres keep popping and peeling themselves. This is in a space of 1-2 months. Tyres pose a risk to our lives and this is serious when you can die from tyres just popping on the road while driving.
1 reviews | Active since Jan 2020
Please assist me with this situation. I bought 4 (four) tyres of Pirelli at Malas on the 30th April 2025 and now after 4 months, I am experiencing a deformed tyre (rear left wheel). I took it to Malas last week Thursday, 31th July 2025 and Malas personnel inspected the tyre and said the tyre is deformed because of a factory fault. However, an Inspector from Pirelli tyres Maxwell Office Park +27126655676 will come to inspect the tyre. Well indeed, the inspector from Perilli came to inspect the tyre (Emmanuel Mbedzi +27647520646) and he claims that the tyre was deformed because of a pothole. I did not hit the pothole. Please help me get a new tyre +27721340780
1 reviews | Active since Jan 2020
Please assist me with this situation. I bought 4 (four) tyres of Pirelli at Malas on the 30th April 2025 and now after 4 months, I am experiencing a deformed tyre (rear left wheel). I took it to Malas last week Thursday, 31th July 2025 and Malas personnel inspected the tyre and said the tyre is deformed because of a factory fault. However, an Inspector from Pirelli tyres Maxwell Office Park +27126655676 will come to inspect the tyre. Well indeed, the inspector from Perilli came to inspect the tyre (Emmanuel Mbedzi +27647520646) and he claims that the tyre was deformed because of a pothole. I did not hit the pothole. Please help me get a new tyre +27721340780
1 reviews | Active since Jan 2020
Pirelli tyres rep in Durban is one useless tool He hasn’t completed a report on their inferior product. Perhaps he knows that the product is substandard. The man refused to meet me and insisted that I send him pictures to view them conclude a report. How lazy and unprofessional is that? It’s a pity that BMW used this inferior product as OEM in their top of the range cars. No wonder Michelin is the best tyre in the world. The product is as good as the after service which Pirelli’s case, is nonexistent.
1 reviews | Active since Jan 2020
Pirelli tyres rep in Durban is one useless tool He hasn’t completed a report on their inferior product. Perhaps he knows that the product is substandard. The man refused to meet me and insisted that I send him pictures to view them conclude a report. How lazy and unprofessional is that? It’s a pity that BMW used this inferior product as OEM in their top of the range cars. No wonder Michelin is the best tyre in the world. The product is as good as the after service which Pirelli’s case, is nonexistent.
1 reviews | Active since Jan 2020
My Volvo was fitted 4 brand new Pirelli's. There was a vibration in the car between 100 and 120km/h. I took it to Tiger Wheel and Tyre Centurion CBD and they showed me that the tyres "bounce" slightly on the wheel balancing machine. Although it is a very slight bounce, it explains the vibration. To remediate the problem quickly, I asked TwT to fit Michilins. The vibration is gone. I sent an email to Pirelli. The reply: Good day Sir, As outlined on our previous communication, tyres, original rims, and vehicle have not been inspected by Pirelli. Regardless of whether the inspection was done by tiger wheel and tyre, the comprehensive evaluation by manufacturer is essential for us make an informed decision as per our policies. Merely inspecting loose tyres or using third-party video evidence will not provide us with the necessary information to make an accurate determination of the alleged uniformity issues. Therefore, we kindly request your cooperation in involving us when you are ready for us to conduct a comprehensive inspection. This will ensure that we collect all relevant data and make informed decisions in accordance with our policies.
1 reviews | Active since Jan 2020
My Volvo was fitted 4 brand new Pirelli's. There was a vibration in the car between 100 and 120km/h. I took it to Tiger Wheel and Tyre Centurion CBD and they showed me that the tyres "bounce" slightly on the wheel balancing machine. Although it is a very slight bounce, it explains the vibration. To remediate the problem quickly, I asked TwT to fit Michilins. The vibration is gone. I sent an email to Pirelli. The reply: Good day Sir, As outlined on our previous communication, tyres, original rims, and vehicle have not been inspected by Pirelli. Regardless of whether the inspection was done by tiger wheel and tyre, the comprehensive evaluation by manufacturer is essential for us make an informed decision as per our policies. Merely inspecting loose tyres or using third-party video evidence will not provide us with the necessary information to make an accurate determination of the alleged uniformity issues. Therefore, we kindly request your cooperation in involving us when you are ready for us to conduct a comprehensive inspection. This will ensure that we collect all relevant data and make informed decisions in accordance with our policies.
1 reviews | Active since Jan 2020
Subject: Poor Quality- PIRELLI PZERO. [Damage on the inner Tyre-Burst] Message: We bought a BMW 220i 2022-2023 Model, it came fitted with PIRELLI PZERO Tyres, within 3 months of having the car, the Back Right Tyre was Damaged by a small Pothole driving at not more than 30km/h [The car had less than 5000km on the clock] so the Tyre was still New. A week ago [A year later] had another Tyre Damage, same damage as the previous Tyre [Inner side of the Tyre] but now the Back Left Tyre and now its even worse I was taking a turn off a Tar Road [Car driving not even at 10km/h], same inner tyre damaged, it did burst and the car just did a little bit over 30 000km on the Clock. I'm a now really concerned on the Quality of these Tyres as I have lost 2 Back Tyres in a very unusual circumstances as both Tyres got Damaged and were still New. Can I have this matter attended to with a sense of Urgency as these Tyres are really Expensive to be of such Poor Quality. To this day PIRELLI and BMW are avoiding the issue and I haven't any Scientific Proof from Pirelli as the a guy sent[Emmanuel] only looked at my Tyre and told me that it wasn't a Factroy Defect but I I'm the one who danaged both my Tyres. All I can say, I have received a POOR SERVICE from Both BMW and Pirelli
1 reviews | Active since Jan 2020
Subject: Poor Quality- PIRELLI PZERO. [Damage on the inner Tyre-Burst] Message: We bought a BMW 220i 2022-2023 Model, it came fitted with PIRELLI PZERO Tyres, within 3 months of having the car, the Back Right Tyre was Damaged by a small Pothole driving at not more than 30km/h [The car had less than 5000km on the clock] so the Tyre was still New. A week ago [A year later] had another Tyre Damage, same damage as the previous Tyre [Inner side of the Tyre] but now the Back Left Tyre and now its even worse I was taking a turn off a Tar Road [Car driving not even at 10km/h], same inner tyre damaged, it did burst and the car just did a little bit over 30 000km on the Clock. I'm a now really concerned on the Quality of these Tyres as I have lost 2 Back Tyres in a very unusual circumstances as both Tyres got Damaged and were still New. Can I have this matter attended to with a sense of Urgency as these Tyres are really Expensive to be of such Poor Quality. To this day PIRELLI and BMW are avoiding the issue and I haven't any Scientific Proof from Pirelli as the a guy sent[Emmanuel] only looked at my Tyre and told me that it wasn't a Factroy Defect but I I'm the one who danaged both my Tyres. All I can say, I have received a POOR SERVICE from Both BMW and Pirelli
1 reviews | Active since Jan 2020
Please be aware of Pirelli tyres as i had a run flat set Cinturato on for 16000KM and had a blow out on the right back tyre, the other 3 tyres are not running smooth as i had them spin the wheels on the balancing machine, what is saw was shocking, all the tyres have high spots....obviously the Pirelli customers service expect you to buy their tyres and park the car in your garage or only drive on carpeted roads. the company took no responsibility and blamed the driver for hitting potholes....i dont see that happening with other brands. but anyway, please dont waste your hard earned money on this overpriced brand and useless customer support.
1 reviews | Active since Jan 2020
Please be aware of Pirelli tyres as i had a run flat set Cinturato on for 16000KM and had a blow out on the right back tyre, the other 3 tyres are not running smooth as i had them spin the wheels on the balancing machine, what is saw was shocking, all the tyres have high spots....obviously the Pirelli customers service expect you to buy their tyres and park the car in your garage or only drive on carpeted roads. the company took no responsibility and blamed the driver for hitting potholes....i dont see that happening with other brands. but anyway, please dont waste your hard earned money on this overpriced brand and useless customer support.
1 reviews | Active since Jan 2020
I lost 3 tyres already on my BMW X4 with 245/50R18 PIRELLI Runflats !!!! My tyre tread is still about 65%. The tyre just deflate and the wires stick out like hair on the inside of the wall ?????? Is this just a bad batch or what ? This is totally unacceptable quality and way to expensive to replace, I need answers ASAP I don't trust this tyre brand for the safety of my family !!!!!!!!!!!!!
1 reviews | Active since Jan 2020
I lost 3 tyres already on my BMW X4 with 245/50R18 PIRELLI Runflats !!!! My tyre tread is still about 65%. The tyre just deflate and the wires stick out like hair on the inside of the wall ?????? Is this just a bad batch or what ? This is totally unacceptable quality and way to expensive to replace, I need answers ASAP I don't trust this tyre brand for the safety of my family !!!!!!!!!!!!!
1 reviews | Active since Jan 2020
I have replaced a new Tyres of PERELLI size 245/40 R17 and the 10th April 2023 in Lephalale or Ellisras Hi-Q and I only drove 980 km, my car was already shown signal that is losing air pressures. And get into garage and put correct pressure, do resetting, with a two day again car signal. Now tyre just got damaged. Front tyres were doing the same 225/45 R17 see photos if are needed as evidence. Now I don't know which to fight with for better service because Hi-Q claims to sell PERELLI TYRE. your assistance will be highly appreciated Kindly Regards Xola
1 reviews | Active since Jan 2020
I have replaced a new Tyres of PERELLI size 245/40 R17 and the 10th April 2023 in Lephalale or Ellisras Hi-Q and I only drove 980 km, my car was already shown signal that is losing air pressures. And get into garage and put correct pressure, do resetting, with a two day again car signal. Now tyre just got damaged. Front tyres were doing the same 225/45 R17 see photos if are needed as evidence. Now I don't know which to fight with for better service because Hi-Q claims to sell PERELLI TYRE. your assistance will be highly appreciated Kindly Regards Xola
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