XG
Xola G
Active since Feb 2019
13
Reviews
0
Industries
Reviews
13 reviews10 months ago
Dispute against Telkom Contract without Service More Than 12months
Dear All Authorities I have completed complaint form looking forward to hearing from all involved stakeholders. This complaint is about Telkom has enforced me Xola Gubuza ID 7811055667086 to pay monthly premiums with getting services, it is been a year now paying service that I don’t receive. I physically go to Telkom stores, they always saying someone within the organisation is not solving the case, instead they keep closing it without solving it. I declare abuse of my rights, losing service to phone and losing monthly amount of R1200 monthly which can be translated to R14000.00 to Telkom, excluding suffering of buy airtime and data that cost me R2300.00 monthly which can be multiply buy the duration that Telkom did not give or provide service. When I tell Telkom that I will stop paying, they saying my credit record will be affected at credit bureau, currently I am surviving under threats and ************. Those threats made my life very difficult even to pay my account consistence, school fee, electricity bills etc This is cellphone numbers that I pay monthly without getting a service, instead buying prepaid airtime and data bundles 1. This 067 195 4472 cellphone number hence I pay R839 monthly. 2. This 068 060 3087 cellphone number hence I pay R379 monthly. I am asking financial institutions of consumers or legal profession to help me by getting back what I have lost, and terminate this contract due to ill treatment from Telkom. I am looking forwards to sue this organisation. Kindly Regards Xola Gubuza
0 replies
38 months ago
PERELLI TYRES POOR QUALITY L
I have replaced a new Tyres of PERELLI size 245/40 R17 and the 10th April 2023 in Lephalale or Ellisras Hi-Q and I only drove 980 km, my car was already shown signal that is losing air pressures. And get into garage and put correct pressure, do resetting, with a two day again car signal. Now tyre just got damaged. Front tyres were doing the same 225/45 R17 see photos if are needed as evidence. Now I don't know which to fight with for better service because Hi-Q claims to sell PERELLI TYRE. your assistance will be highly appreciated Kindly Regards Xola
0 replies
76 months ago
CellC Router Claim
Dear Hellopeter I lost my CellC Router, and reported to CellC shop in Lephalale on 21 January 2020. And later it was blocked and reported to police station, case number was provided. Then I made affidavit which reference all required details. Then CellC shop Ray told me to pay access amount and bring back to the store, so that they can process the claim with claims@deviceinsuranceco.za and the shop email is lephalale@cellc.co.za the reference of Ticket ID: 190055. On the 25 February 2020. Till today I have been visiting cellc shop more than 20 times without positive outcome. Thus I am paying for the service that I am getting it. Therefore I am asking hello peter to resolve my problem. Kindly Regards Xola
1 reply
79 months ago
Car Accident Claim C1147853
My claim number is C1147853. I have realised we can always say insurance are not good or bad due to consultants. Mr Atlarelang Nhlapo has a passion on his JOB. He me feel so comfortable about the whole situation. And even comforted me with my personal experience during accident. And provided moral support. he was keeping me updated all the times. And also advise me to go for counselling if I don’t feel well, hence encouraged me to pray all the time God is the solution. Miway Insurance is the best through you Atlarelang, you have heart of helping people. I will all Miway consultants can be a same like you. Client no:37363634 Thank You Mr Gubuza
1 reply
82 months ago
Very poor Service and No Proper investigation, inconveniencing Clients
Dear Hello Hellopeter, Policy number: TEL102193 and Claim SDP239674 I have a very serious concern that it become an ambush to my family after I have insure my Cell phone J5 Samsung for approximately three year with Markhams and Finrite. I have given enough time to take a decision on my faulty device, I gave them approximately three months to assist me. When I went to markhams to report that the phone is damaged, then let me to fill the form and then left the phone with Markams Shop employee to send it for assessment at finrite insurance. Now is after two month phone sent to finrite. I got a call from finrite insurance consultant telling me that details of the on their system is different. Finrite insurance consultant told me that on their system has Samsung grand prime plus insured not Samsung J5. I according to my Legitimate information, the phone appear on their was lost year around year 2016, and claimed which was replace with J5 and around early year 2017, it was lost and I claimed it, replaced with J5. After replacement Markhams consultant phone me to get new phone details which I purchased at the Markham shop, so that insurance can continue insure Samsung J5. And they did what exactly I was an advised from Markham sales person. All these years I am confidently that the device was insured, as it appear on monthly statement deductions now I am impatient by the treatment I’m getting the both companies after I did not provide any excuse during monthly payment of insurance.
1 reply
82 months ago
Poor Service and Not considering inconveniences
Dear Hello Hellopeter, I have a very serious concern that it become an ambush to my family after I have insure my Cell phone J5 Samsung for approximately three year with Markhams and Finrite. I have given enough time to take a decision on my faulty device, I gave them approximately three months to assist me. When I went to markhams to report that the phone is damaged, then let me to fill the form and then left the phone with Markams Shop employee to send it for assessment at finrite insurance. Now is after two month phone sent to finrite. I got a call from finrite insurance consultant telling me that details of the on their system is different. Finrite insurance consultant told me that on their system has Samsung grand prime plus insured not Samsung J5. I according to my Legitimate information, the phone appear on their was lost year around year 2016, and claimed which was replace with J5 and around early year 2017, it was lost and I claimed it, replaced with J5. After replacement Markhams consultant phone me to get new phone details which I purchased at the Markham shop, so that insurance can continue insure Samsung J5. And they did what exactly I was an advised from Markham sales person. All these years I am confidently that the device was insured, as it appear on monthly statement deductions now I am impatient by the treatment I’m getting the both companies after I did not provide any excuse during monthly payment of insurance.
0 replies
86 months ago
A9 SUMSUNG Phone Never Worked
Dear Hello Peter, I am experiencing challenges with SAMSUNG COMPANY on CELL PHONE DIVISION 16 MAY 2019 Today response from Samsung (Kakgiso): After waiting for my Phone device from first week March 2019 till Today 15 May 2019 without a feedback or progress on my Cell phone which has factory fault. I bought this with R12 000-00 , phone never worked for me. Kakgiso from SAMSUNG told me that she will not account on time wasted by SAMSUNG TECHNICIANS on my device SAMSUNG A9 that had a fault. She told me that the phone will be sent to me to day 15 May 2019 after I personally made a follow on 011 ********** , and if the Phone still does not work, I must just send it back for check up again, and I must note that they (SAMSUNG) cannot compensated me about any inconvenience, however they feel sorry about the problems that the phone is giving me. And the fact that I bought the phone as a present and I never got service from the device. I felt so disappointed by the response from SAMSUNG. Kakgiso dropped/ hung the phone. I bought this A9 at SAMSUNG SHOP Menlyn Mall during December 2018 holidays, as a present to my family when they come back for holidays (school opening). We immediately realise that the device is functioning its software i.e. Samsung Health etc. we immediately went to SAMSUNG SHOP in Lephalale.The SAMSUNG SHOP disowned the responsibility and referred me where I bought the phone (SAMSUNG SHOP Menlyn Mall).It was attended at the SHOP and they told me it should work later when I have DATA bundles, as they cannot keep the phone reason were never given to me. On my arrival at Home Phone was still not working, Then I went again to Lephalale SHOP, they told me that I can’t book the phone as the shop will be closing soon, they delayed the phone on the SHOP from JANUARY at Lephalale SAMUNG SHOP till March 2019 and excuse was one Shop will be closing soon till they finished two month. I have complained a lot during that Time to that shop. Then month of March, they send phone to SAMSUNG and were also scaring me if the shop closes I must not blame them. It came back end March, and it was still not working. 06 APRIL 2019; SAMSUNG COMPANY CALL ME AND SAYING THE SEEING COMPLAINT ON HELLO PETER. And I must explain the story, indeed I explained to Kakgiso and she instructed me to take the phone back to SAMSUNG Shop, I told them that SAMSUNG SHOP is closed down (is no longer operating). She referred me at MTN Shops, MTN Shops refused to book my phone for repairs. I called SAMSUNG and reported the challenge. They referred me to Edcon company which is Edgars, where I have also struggled some few days, as I was being told that Edcon is not selling Cell Phone that value of R12 000, later the phone was booked back to SAMSUNG by Edgars. Kakgiso as SAMSUNG consultant over the phone and she was solving the issue, Promised me that if the phone is fixed by two weeks, they provide me with new phone. Till today 15 May 2019, phone is not yet received. 13 May 2019 I phoned SAMSUNG regarding my phone, and Spoke to Bubele where I provided reference ********** 550, he told me that nothing is showing up system that the phone is on their side. But what they could see is phone was returned back to SAMSUNG in Lephalale, and received by DAVID on the same SHOP, nothing. Then I started down the story. Later Bubele from SAMSUNG told me He can see something that was noted as to be replaced with new Phone. Then I requested more information when should I expect to receive the phone from Bubele. And what will be the compensation of this delay from SAMSUNG as I did not receive from that device such long time. 16 May 2019 Kakgiso called me and she was very rude over the phone, told me that I shall receive my old phone and no compensation. From first week March till to date May 2019 she admit that delay was on their side however no compensation shall be receive, February back to December it two Shops, I must blame them. The phone was hung by her 16 May 2019 time 11H14 am.
2 replies
88 months ago
The Samsung A9 was keep deleting App ie WhatsApp and others
I am facing very difficult situation with Samsung and Edcon stores Edgars partnerships as worker pinpointing both companies. I bought two cell phones December 2019 Samsung A9 end and Samsung J5. After owing this Samsung A9, it was not updating software in within 13 after we got from Samsung store. I have been making follow up with Samsung store, ended up phone Samsung the Repairer, last answer they told me that they waiting this Samsung to respond. Currently no one know where is the device, I am being ignored by Edgars and Sumsung. The Samsung A9 was keep deleting App ie WhatsApp and other, when take back the phone, salesperson told me that it’s a software problem. It was taken by them, only to find that is still within the shop, and they telling that they are waiting for Samsung to send courier company to collect. Now I am without a phones for very long, on other side I am paying insurance to edgars every month.. Samsung shops they keep fearing me that I rather see where to take the A9 Sumsung because the Shop is no longer making profit, and can be closed any day. All this happening in Lephalale, Limpopo Province.
3 replies
88 months ago
Continental Wheel Giving Slow puncher in two days
Two month back I did buy Continental tyres at TIYGER WHEELS, I was helped by Brely. He promised that if I get tyre puncture side way, I can just visit any Tiyger wheel, they will replace the tyer. How the incident happened, I got slow pucher, I took the car to tiyger wheel, it was identified that the tyre has a leak side way. Then I was told, I am going to pay 70%, surprisingly the tiyer was still new. Ok I notice complaining wont help, I must pay the money. Then I told them that the old tyre must be loaded on my car. As I was advised by Mr Brely who marketed continental to me two month back in Lephalale Shop. That they don’t keep old tyres I can take or leave to be destroyed. This time one around I wanted the tyre, and lucky enough I have I was still having invoice. I am not happy with service and breach of agreement with, he arguing with that on tyre is older the other, but were placed by TIYGER WHEEL on the same day. What I need from them, they give me back my tyre, and it was still new. It giving slow puncher in two days or so. I believe they want to sell my tyre to someone else. This Complaint is directed to Lephalele TIYGER WHEELS. I have ending up paying more that 60% value of tyre, my tiyger limit 1.8mm.
0 replies
88 months ago
Bad or Poor service Ever
I am facing very difficult situation with Samsung and Edcon stores Edgars partnerships as worker pinpointing both companies. I bought two cell phones December 2019 Samsung A9 end and Samsung J5. After owing this Samsung J5, it was not charging in within 13 after we got from store. It was taken by Edgars Store for repairs 6 weeks ago. I have been making follow up with Edgars, ended up phone Samsung the Repairer, last answer they told me that they waiting this Samsung J5 parts. Currently no one know where is the device, I am being ignored by Edgars and Sumsung. The Samsung A9 is keep deleting App ie WhatsApp and other, when take back the phone, salesperson told me that it’s a software problem. It was taken by them, only to find that is still within the shop, and they telling that they are waiting for Samsung to send courier company to collect. Now I am without a phones for very long, on other side I am paying insurance to edgars every month.. Samsung shops they keep fearing me that I rather see where to take the A9 Sumsung because the Shop is no longer making profit, and can be closed any day. All this happening in Lephalale, Limpopo Province.
3 replies
Review Distribution
5 Star
1 (7.6923076923076925%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (92.3076923076923%)