PA
Procor Auto
Unclaimed Business
PA
Performance(last 12 months):
TrustIndex
0
Ranking
#7
in Utilities
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Procor Auto
Procor Auto has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Procor Auto across 10 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencesB
steven B
1 reviews | Active since Jan 2020
10 Feb 2026, 02:01
BAD SERVICE
Not Happy about your pre owned sport chev utility 2012 model Bought a chev utility looks could not be true as the paint work was polished to perfection.Flew up from Port elizabeth to purchase the vehicle .when i got to there premisses was told the vehicle is at the work shop having the front suspension bushes replaced, made me think only at 53400 km on the clock. Had a look at the interior of the vehicle that had not even been vacumed .wind screen wipers looked dodge which i thought i could replace , made payment then told to start the vehicle is a seperate puch button to crank the vehicle to start .On way back to port elizabeth not knowing they put me at risk driving the vehicle back I had to even fill the windscreen water bottle as it was empty . lucky the vehicle got me back to PE . Then i felt a jerk in the engine ,on inspection found the belt driving the power stearing water pump and alternator came off. futher inspection looking underneath the vehicle found old and new fresh oil leaks At 53400 km REALLY made me start thinking , Further checked under the chassis found thick solid dry mud from the front to the back and, on the pulleys that caused the belt to come off one bearing had play on it . was now told the vehicle was in my possesion that that had happened so my fault . digital display seemed some one tried to clean ca section with sand papefuther inspecting the interior opened the fuse box cover and was just covered in dust .that mead me decide to have the vehicle returned and get a fefund . as a sales manager how do you purchase a vehicle from a well known company i wont buy a wheel barrow from, and not do a thorough inspection At that moment decided to have the vehicle returned . been two weeks waiting for to be refunded and still waiting , opened a case with MIOSA for my refund and the cost returning the vehicle back to Cape Town This is after having the vehicle only 4 days. If the service manager did his job propley this migh have not happened .
Helpful (0)
|Replies (0)sB
steven B
1 reviews | Active since Jan 2020
10 Feb 2026, 02:01
BAD SERVICE
Not Happy about your pre owned sport chev utility 2012 model Bought a chev utility looks could not be true as the paint work was polished to perfection.Flew up from Port elizabeth to purchase the vehicle .when i got to there premisses was told the vehicle is at the work shop having the front suspension bushes replaced, made me think only at 53400 km on the clock. Had a look at the interior of the vehicle that had not even been vacumed .wind screen wipers looked dodge which i thought i could replace , made payment then told to start the vehicle is a seperate puch button to crank the vehicle to start .On way back to port elizabeth not knowing they put me at risk driving the vehicle back I had to even fill the windscreen water bottle as it was empty . lucky the vehicle got me back to PE . Then i felt a jerk in the engine ,on inspection found the belt driving the power stearing water pump and alternator came off. futher inspection looking underneath the vehicle found old and new fresh oil leaks At 53400 km REALLY made me start thinking , Further checked under the chassis found thick solid dry mud from the front to the back and, on the pulleys that caused the belt to come off one bearing had play on it . was now told the vehicle was in my possesion that that had happened so my fault . digital display seemed some one tried to clean ca section with sand papefuther inspecting the interior opened the fuse box cover and was just covered in dust .that mead me decide to have the vehicle returned and get a fefund . as a sales manager how do you purchase a vehicle from a well known company i wont buy a wheel barrow from, and not do a thorough inspection At that moment decided to have the vehicle returned . been two weeks waiting for to be refunded and still waiting , opened a case with MIOSA for my refund and the cost returning the vehicle back to Cape Town This is after having the vehicle only 4 days. If the service manager did his job propley this migh have not happened .
0
Replies (0)sB
steven B
1 reviews | Active since Jan 2020
6 Feb 2026, 00:01
Pro cor auto
Im a very unhappy customer saw a chev sport 2012 on line . looks could not be true in such a spotless shiny condition on there shoe floor with only 53000 km on the clock . flew from Port Elizabeth to purchase the vehicle . checking the vehicle it could see they did not even vacume the vehicle .After paying for the vehicle wanted to start then only told there was a faulty ignition and a seperate push button to push to start the vehicle .so was not all that happy , Really . Filled up for the trip back to Port Elizabeth , not even water in the wind screen washer bottle so this vehicle was not even checked propley. Drove back to port elizabeth lucky close to home a jerk in the engin compartment , then no power steering ,on inspection found a belt came off , on closer inspection there was oil leaks and the vehicle under neath was packed up with old dry mud, inside at the fuse box was just full of dust there and then decided i dont want the vehicle as two many small things arising making me think are these km on the clock true. Fuel guage dropped to empty with a full tank of petrol , had to pull off swith of the vehicle and restart once again showed a full tank . and sent back to pro cor auto ,Are these km tru ? They gave me 3 photo copyies of a service record but no original book . How did you get the copy s and where from. lodged the complaint 3 days after i received the vehicle , Was told once the vehicle back in Cape Town they will refund well over a week and still waiting while they gaining intrest on my money . Im busy with a case with MIOSA case at the moment for the refund and exspense getting the vehicle back . Sent a few photos of the state of the oil leaks and dried mud underneith from the front bumper to the back even on top the spare wheel ,
Helpful (0)
|Replies (0)sB
steven B
1 reviews | Active since Jan 2020
6 Feb 2026, 00:01
Pro cor auto
Im a very unhappy customer saw a chev sport 2012 on line . looks could not be true in such a spotless shiny condition on there shoe floor with only 53000 km on the clock . flew from Port Elizabeth to purchase the vehicle . checking the vehicle it could see they did not even vacume the vehicle .After paying for the vehicle wanted to start then only told there was a faulty ignition and a seperate push button to push to start the vehicle .so was not all that happy , Really . Filled up for the trip back to Port Elizabeth , not even water in the wind screen washer bottle so this vehicle was not even checked propley. Drove back to port elizabeth lucky close to home a jerk in the engin compartment , then no power steering ,on inspection found a belt came off , on closer inspection there was oil leaks and the vehicle under neath was packed up with old dry mud, inside at the fuse box was just full of dust there and then decided i dont want the vehicle as two many small things arising making me think are these km on the clock true. Fuel guage dropped to empty with a full tank of petrol , had to pull off swith of the vehicle and restart once again showed a full tank . and sent back to pro cor auto ,Are these km tru ? They gave me 3 photo copyies of a service record but no original book . How did you get the copy s and where from. lodged the complaint 3 days after i received the vehicle , Was told once the vehicle back in Cape Town they will refund well over a week and still waiting while they gaining intrest on my money . Im busy with a case with MIOSA case at the moment for the refund and exspense getting the vehicle back . Sent a few photos of the state of the oil leaks and dried mud underneith from the front bumper to the back even on top the spare wheel ,
0
Replies (0)A
CG
Christo G
1 reviews | Active since Jan 2020
14 Feb 2025, 13:07
Procor Auto - Fantastic service & I highly recommend!
Fantastic and efficient, professional service from Jonathan. He was very accommodating, went the extra mile to sort out my new car. Thank you so much and I can highly recommend Procor Auto!!!
Helpful (0)
|Replies (0)CG
Christo G
1 reviews | Active since Jan 2020
14 Feb 2025, 13:07
Procor Auto - Fantastic service & I highly recommend!
Fantastic and efficient, professional service from Jonathan. He was very accommodating, went the extra mile to sort out my new car. Thank you so much and I can highly recommend Procor Auto!!!
0
Replies (0)cS
candice S
1 reviews | Active since Jan 2020
26 Jul 2024, 07:07
Great customer service
I recently purchased a Golf 6 GTI from Proco Auto, and I couldn't be more satisfied with the service I received. Jonathan Philips, in particular, made the experience exceptional. He was incredibly accommodating, ensuring all my questions were answered and that I felt confident in my decision. Jonathan's professionalism and helpfulness stood out throughout the entire process, even the after sales service has been amazing, always answers a call for a quick question, had made arrangements to have small things seen to and just been professional and pleasant throughout. Overall, my experience with Proco Auto and Jonathan Philips was outstanding. The service was top-notch. I highly recommend Proco Auto to anyone looking to purchase a vehicle, and I specifically commend Jonathan for his excellent customer service. Thank you for making my car buying experience so smooth and enjoyable!
Helpful (0)
|Replies (0)cS
candice S
1 reviews | Active since Jan 2020
26 Jul 2024, 07:07
Great customer service
I recently purchased a Golf 6 GTI from Proco Auto, and I couldn't be more satisfied with the service I received. Jonathan Philips, in particular, made the experience exceptional. He was incredibly accommodating, ensuring all my questions were answered and that I felt confident in my decision. Jonathan's professionalism and helpfulness stood out throughout the entire process, even the after sales service has been amazing, always answers a call for a quick question, had made arrangements to have small things seen to and just been professional and pleasant throughout. Overall, my experience with Proco Auto and Jonathan Philips was outstanding. The service was top-notch. I highly recommend Proco Auto to anyone looking to purchase a vehicle, and I specifically commend Jonathan for his excellent customer service. Thank you for making my car buying experience so smooth and enjoyable!
0
Replies (0)EG
Ebrahim G
1 reviews | Active since Jan 2020
24 Jan 2024, 14:45
Be cautious when purchasing from them.
I recently had an extremely disappointing experience with ProCor Auto. Ashwin made the process difficult by not communicating when he would be off and giving one word responses when urgently wanting to purchase a car making the entire buying experience frustrating and unsatisfactory. When processing the purchase through my bank, we discovered that The VIN number and engine number did not match. Had we not done it through the bank we would not have known. This not only raised serious concerns about the accuracy of the detail Furthermore, attempts to address these issues with the salesperson were met with indifference and a lack of urgency. It is disheartening to encounter such poor customer service, especially when making a significant investment in a vehicle. Needless to say we canceled our pending purchase and pursued other options.
Helpful (0)
|Replies (0)EG
Ebrahim G
1 reviews | Active since Jan 2020
24 Jan 2024, 14:45
Be cautious when purchasing from them.
I recently had an extremely disappointing experience with ProCor Auto. Ashwin made the process difficult by not communicating when he would be off and giving one word responses when urgently wanting to purchase a car making the entire buying experience frustrating and unsatisfactory. When processing the purchase through my bank, we discovered that The VIN number and engine number did not match. Had we not done it through the bank we would not have known. This not only raised serious concerns about the accuracy of the detail Furthermore, attempts to address these issues with the salesperson were met with indifference and a lack of urgency. It is disheartening to encounter such poor customer service, especially when making a significant investment in a vehicle. Needless to say we canceled our pending purchase and pursued other options.
0
Replies (0)NS
Nur S
1 reviews | Active since Jan 2020
14 Jan 2024, 10:32
Be skeptical when purchasing with them.
I recently had an extremely disappointing experience with ProCor Auto. Ashwin made the process difficult by not communicating when he would be off and giving one word responses when urgently wanting to purchase a car making the entire buying experience frustrating and unsatisfactory. When processing the purchase through my bank, we discovered that The VIN number and engine number did not match. Had we not done it through the bank we would not have known. This not only raised serious concerns about the accuracy of the details but also highlighted a lack of attention to crucial information. Furthermore, attempts to address these issues with the salesperson were met with indifference and a lack of urgency. It is disheartening to encounter such poor customer service, especially when making a significant investment in a vehicle. Needless to say that we canceled our purchased and pursued alternative options.
Helpful (0)
|Replies (0)NS
Nur S
1 reviews | Active since Jan 2020
14 Jan 2024, 10:32
Be skeptical when purchasing with them.
I recently had an extremely disappointing experience with ProCor Auto. Ashwin made the process difficult by not communicating when he would be off and giving one word responses when urgently wanting to purchase a car making the entire buying experience frustrating and unsatisfactory. When processing the purchase through my bank, we discovered that The VIN number and engine number did not match. Had we not done it through the bank we would not have known. This not only raised serious concerns about the accuracy of the details but also highlighted a lack of attention to crucial information. Furthermore, attempts to address these issues with the salesperson were met with indifference and a lack of urgency. It is disheartening to encounter such poor customer service, especially when making a significant investment in a vehicle. Needless to say that we canceled our purchased and pursued alternative options.
0
Replies (0)LG
Lizelle G
1 reviews | Active since Jan 2020
22 Nov 2022, 18:18
Dishonest
The initial service received from this dealer was outstanding but when I think back it is to be expected when their main function is to sell and not care about anything else. An amount was mentioned on the agreement to be paid as a deposit which we paid immediately after signing the agreement not to delay the deal unnecessary. The finance amount was not mentioned on the agreement which was strange but one would think that if there is a change in the finance amount they would inform us, RIGHT? WRONG!!! We were apparently not approved for the full amount and the admin lady thought the sales person advised us and the sales person thought the admin lady advised us. Clearly a non-communication issue which they made our problem. If more was required as a deposit why was this not added to deposit amount mentioned on the agreement? They refuse to pay our initial deposit back. Yes I understand that it is a non-refundable deposit but the fact is we would never have signed the agreement if the information was made known to us before the time. They used the deposit to uninstall the tracker they fitted as a condition of the agreement. We would have taken full responsibility for this if we were at fault but to keep information from a client to get a sale is not cool and also refusing to pay back what is not yours is not good business practice. They were not even prepared to negotiate as I mentioned to them that we are not prepared to take the loss on our own. This is how they trap people by withholding important information and expect the client to ask the right questions.
Helpful (0)
|Replies (0)LG
Lizelle G
1 reviews | Active since Jan 2020
22 Nov 2022, 18:18
Dishonest
The initial service received from this dealer was outstanding but when I think back it is to be expected when their main function is to sell and not care about anything else. An amount was mentioned on the agreement to be paid as a deposit which we paid immediately after signing the agreement not to delay the deal unnecessary. The finance amount was not mentioned on the agreement which was strange but one would think that if there is a change in the finance amount they would inform us, RIGHT? WRONG!!! We were apparently not approved for the full amount and the admin lady thought the sales person advised us and the sales person thought the admin lady advised us. Clearly a non-communication issue which they made our problem. If more was required as a deposit why was this not added to deposit amount mentioned on the agreement? They refuse to pay our initial deposit back. Yes I understand that it is a non-refundable deposit but the fact is we would never have signed the agreement if the information was made known to us before the time. They used the deposit to uninstall the tracker they fitted as a condition of the agreement. We would have taken full responsibility for this if we were at fault but to keep information from a client to get a sale is not cool and also refusing to pay back what is not yours is not good business practice. They were not even prepared to negotiate as I mentioned to them that we are not prepared to take the loss on our own. This is how they trap people by withholding important information and expect the client to ask the right questions.
0
Replies (0)