MM
mpumi M
Active since Jun 2016
11
Reviews
0
Industries
Reviews
11 reviews2 months ago
Poor communication and lack of accountability
I am extremely disappointed with the level of service received from this agency. Communication has been consistently poor. Queries go unanswered, follow-ups are required repeatedly, and matters that should be straightforward become unnecessarily drawn out. Despite escalating concerns, there has been little to no resolution. What is particularly frustrating is that commission is deducted without fail, yet the level of service provided does not reflect the professional standards one would expect in return. As a landlord, I rely on my managing agent to communicate clearly, act proactively, and handle matters efficiently. Unfortunately, this has not been my experience. I hope this review encourages improved communication and accountability going forward.
0 replies
17 months ago
Use Bergen's Southgate at your own risk
I am extremely disappointed with my experience at Bergen's Appliance Repairs and Spares, the Southgate branch. Despite noticing several red flags, we chose to support a local business and sought their help only to diagnose our washing machine's spinning functionality, as washing and rinsing were not issues. I regret not researching or reading reviews before using their services because now we are left with a non-functional machine, and Bergen's refuses to take any responsibility. The service provided was very poor. They quoted us an outrageous amount for repairs, and when we couldn't accept the quote and requested to have our machine returned, they returned it in a completely broken state. When they picked it up, the washing machine was operational. I am very disappointed because I expected them to at least return the machine in the same condition they found it—that's only fair. Instead, they dismissed my concerns, suggesting my expectations were unrealistic. This experience has shown me that they cannot be trusted, and this is no way to run a business. I would strongly advise others to think twice before using their services.
0 replies
40 months ago
Busi is very professional and knowledgeable
Busi is very professional and knowledgeable. Managed to help me review my premium and arrive at an amount that I can afford plus with added benefits. Excellent customer service!
132 replies
66 months ago
Spammers - Stop Calling!!!!!!!!
I receive at least two spam calls a day from King Price Insurance even after I politely told them I’m not interested in insurance or being quoted. Blocking their calls doesn’t help because I still get a texts. I wish I could get permanently deleted from their database because it is really annoying to be call every single day!
56 replies
71 months ago
Recognition of excellent customer service
Excellent service from MiWay advisor Vuyiswa Cele, who has helped lower my premium to an affordable amount. I feel like such a valued customer.
105 replies
77 months ago
Excellent service
Excellent service from MiWay insurance! I was stranded and needed urgent roadside assistance, and I was really impressed by effectively the matter was handled by the contact agent Nobantu Mpeta, very professional and I am happy at how quickly the response was.
61 replies
87 months ago
good service from miway via live chat
very impressed with the service received from miway agent, ms. mdluli. i used the live chat tool and my enquiry was handled professionally by the agent, and it was an informative interaction. keep it up
105 replies
92 months ago
Pathetic - No Responses
What does one have to do to get FNB Life to cancel a policy? E-mails get no response but you are very quick to debit my account... pathetic.
105 replies
92 months ago
No Response
What does one have to do to get a policy cancelled? I have been sending e-mails asking 1Life to stop all debit orders but got no response, yet they are very quick to take money from your bank account. Honestly the worst!
105 replies
96 months ago
Great service from Miway
Excellent service from Miway's Paballo... I am a happy customer, they have just managed to save me a lot of coins!! Keep up the good work and excellent customer service
53 replies
Review Distribution
5 Star
5 (45.45454545454545%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (54.54545454545455%)