Propertycoza
Claimed Business
|1|7 Reviews (last 12 months)|This business does not respond to reviews
Propertycoza
Claimed Business
|1
7 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|7 Reviews
Jul '25 - Jun '26
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKS
Kimberly S
1 reviews | Active since Jan 2020
14 May 2026, 09:57
Do not use this property agency
Think twice before using this property agency. Their agent Primrose is extremely unprofessional and lazy. We requested documentation from her prior to the finalisation of our property agreement. We had to keep chasing her for responses. We tried to report her to the company, but they were not forthcoming with assisting us.
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Kimberly S
1 reviews | Active since Jan 2020
14 May 2026, 09:57
Do not use this property agency
Think twice before using this property agency. Their agent Primrose is extremely unprofessional and lazy. We requested documentation from her prior to the finalisation of our property agreement. We had to keep chasing her for responses. We tried to report her to the company, but they were not forthcoming with assisting us.
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Mpho M
1 reviews | Active since Jan 2020
22 Apr 2026, 11:11
Not happy
Good day im so frustrated and disappointed about the service I get from one of your agent zoey mcanyangwa .I buy house in dawn park and I have been patient with her to find out that the house was late estate I sold the house in Pretoria and asked my agent to link it with the one in dawn park and which he did.my issue is Zoey cs she give me false information about the house She didn’t advise me anything if I knew that the house is gonna take six months i was going to buy another house .im so frustrated and annoyed by her services she’s hungry for sales and forget about the client I’m not happy at all about her poor service
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Mpho M
1 reviews | Active since Jan 2020
22 Apr 2026, 11:11
Not happy
Good day im so frustrated and disappointed about the service I get from one of your agent zoey mcanyangwa .I buy house in dawn park and I have been patient with her to find out that the house was late estate I sold the house in Pretoria and asked my agent to link it with the one in dawn park and which he did.my issue is Zoey cs she give me false information about the house She didn’t advise me anything if I knew that the house is gonna take six months i was going to buy another house .im so frustrated and annoyed by her services she’s hungry for sales and forget about the client I’m not happy at all about her poor service
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Austin S
1 reviews | Active since Jan 2020
20 Mar 2026, 09:06
Warning everyone away from using Propertycoza for any purchases or rentals.
They have not paid back our deposit 20 days after an exit inspection. They are highly unprofessional with the exit process after renting.
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mpumi M
1 reviews | Active since Jan 2020
17 Feb 2026, 12:54
Poor communication and lack of accountability
I am extremely disappointed with the level of service received from this agency. Communication has been consistently poor. Queries go unanswered, follow-ups are required repeatedly, and matters that should be straightforward become unnecessarily drawn out. Despite escalating concerns, there has been little to no resolution. What is particularly frustrating is that commission is deducted without fail, yet the level of service provided does not reflect the professional standards one would expect in return. As a landlord, I rely on my managing agent to communicate clearly, act proactively, and handle matters efficiently. Unfortunately, this has not been my experience. I hope this review encourages improved communication and accountability going forward.
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mpumi M
1 reviews | Active since Jan 2020
17 Feb 2026, 12:54
Poor communication and lack of accountability
I am extremely disappointed with the level of service received from this agency. Communication has been consistently poor. Queries go unanswered, follow-ups are required repeatedly, and matters that should be straightforward become unnecessarily drawn out. Despite escalating concerns, there has been little to no resolution. What is particularly frustrating is that commission is deducted without fail, yet the level of service provided does not reflect the professional standards one would expect in return. As a landlord, I rely on my managing agent to communicate clearly, act proactively, and handle matters efficiently. Unfortunately, this has not been my experience. I hope this review encourages improved communication and accountability going forward.
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Replies (0)KM
Kamva M
1 reviews | Active since Jan 2020
29 Nov 2025, 16:39
I feel ****med
Having worked in customer service, I’ve always vowed to be understanding towards customer service agents, sales reps, POS workers, and anyone in similar roles — no matter how poor the service may be. But after dealing with agents from other rental agencies and seeing how consistent and honest their communication is, I feel I have to speak up. My experience with PropertyCoZa, and specifically with Marianne Rautenbach, has been extremely disappointing and an example of genuinely unacceptable customer service. There was no communication about the rental process, no acknowledgement of recent messages, and in the few instances where I did receive a response with a promise to get back to me, that promise was not kept. I paid an application fee for both myself and my partner, only to end up feeling like I’ve been ****med — and to be honest, I still feel that way. To this day, I haven’t heard back from Marianne. No email, no update, nothing. Really, really poor.
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Kamva M
1 reviews | Active since Jan 2020
29 Nov 2025, 16:39
I feel ****med
Having worked in customer service, I’ve always vowed to be understanding towards customer service agents, sales reps, POS workers, and anyone in similar roles — no matter how poor the service may be. But after dealing with agents from other rental agencies and seeing how consistent and honest their communication is, I feel I have to speak up. My experience with PropertyCoZa, and specifically with Marianne Rautenbach, has been extremely disappointing and an example of genuinely unacceptable customer service. There was no communication about the rental process, no acknowledgement of recent messages, and in the few instances where I did receive a response with a promise to get back to me, that promise was not kept. I paid an application fee for both myself and my partner, only to end up feeling like I’ve been ****med — and to be honest, I still feel that way. To this day, I haven’t heard back from Marianne. No email, no update, nothing. Really, really poor.
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Noresha G
1 reviews | Active since Jan 2020
11 Nov 2025, 20:10
Worst property agency.
Worst overall service received from their agent. When we were purchasing the property, the agent informed us that the apartment is in good condition and nothing was damaged. When the keys were handed over, we discovered that the apartment is in an extremely poor, untidy and damaged state. Several things were broken, missing, or in need of repair (e.g. the front door lock was broken. We were forced to leave the apartment open). The agent did not even do an inspection of the property before selling it. It is costing us so much of money to renovate the apartment. The transfer of the property took forever to go through. The agent did not even have the courtesy of keeping us updated during the process. Every time we contacted her for an update and reason for the delay, she made up different excuses. It was just all LIES!! The handing over of the keys was disorganised, poorly communicated and upsetting. The agent that sold the property to us was not present to handover the keys. We had to sit at the apartment and wait like ‘beggars’ for the keys to OUR apartment. We were not even congratulated or given a thank you gift from this company. We are truly upset and disheartened with the way we were treated. Our day was spoiled. I have lodged a complaint with the sales manager of property.coza about the agent and the overall experience but yet again excuses were made and nothing was done about the issues we faced. I will never recommend this company to anyone. They are ****s and their agents deceive people into buying properties from them.
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Noresha G
1 reviews | Active since Jan 2020
11 Nov 2025, 20:10
Worst property agency.
Worst overall service received from their agent. When we were purchasing the property, the agent informed us that the apartment is in good condition and nothing was damaged. When the keys were handed over, we discovered that the apartment is in an extremely poor, untidy and damaged state. Several things were broken, missing, or in need of repair (e.g. the front door lock was broken. We were forced to leave the apartment open). The agent did not even do an inspection of the property before selling it. It is costing us so much of money to renovate the apartment. The transfer of the property took forever to go through. The agent did not even have the courtesy of keeping us updated during the process. Every time we contacted her for an update and reason for the delay, she made up different excuses. It was just all LIES!! The handing over of the keys was disorganised, poorly communicated and upsetting. The agent that sold the property to us was not present to handover the keys. We had to sit at the apartment and wait like ‘beggars’ for the keys to OUR apartment. We were not even congratulated or given a thank you gift from this company. We are truly upset and disheartened with the way we were treated. Our day was spoiled. I have lodged a complaint with the sales manager of property.coza about the agent and the overall experience but yet again excuses were made and nothing was done about the issues we faced. I will never recommend this company to anyone. They are ****s and their agents deceive people into buying properties from them.
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Geneva van der Berg
1 reviews | Active since Jan 2020
8 Apr 2025, 07:37
Tania Brazer is the BEST.
I had the absolute privilege to work with Tania Brazer. She is a wonderful, kind and thoughtful agent, that goes above and beyond to help you. She is not pushy at all and she makes sure that you understand everything and that you are comfortable with every step of the buying and selling process. If you're looking for an agent that you can trust and ask as many questions as you would like, you can not go wrong with Tania, I would 110% recommend her.
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Geneva van der Berg
1 reviews | Active since Jan 2020
8 Apr 2025, 07:37
Tania Brazer is the BEST.
I had the absolute privilege to work with Tania Brazer. She is a wonderful, kind and thoughtful agent, that goes above and beyond to help you. She is not pushy at all and she makes sure that you understand everything and that you are comfortable with every step of the buying and selling process. If you're looking for an agent that you can trust and ask as many questions as you would like, you can not go wrong with Tania, I would 110% recommend her.
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