Mpho M's Profile | Hellopeter

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MM

Mpho M

Active since Mar 2023

10

Reviews

0

Industries

Reviews

10 reviews

4 months ago

Not happy

Good day im so frustrated and disappointed about the service I get from one of your agent zoey mcanyangwa .I buy house in dawn park and I have been patient with her to find out that the house was late estate I sold the house in Pretoria and asked my agent to link it with the one in dawn park and which he did.my issue is Zoey cs she give me false information about the house She didn’t advise me anything if I knew that the house is gonna take six months i was going to buy another house .im so frustrated and annoyed by her services she’s hungry for sales and forget about the client I’m not happy at all about her poor service

0 replies

7 months ago

Query of tittle deeds house number 3154 Uriniamo Street Kirkney estate Pretoria west

Good afternoon I have called earlier on today to request my title deeds which I was supposed to be handed over long time ago after buying a house .the lady who was assisting me over the phone she said she is going to do follow up and call me back since I have been waiting for her to call me back but she didn’t and is so frustrating because the title deeds i want to hand over to the other attorneys as I’m selling my house please assist my id is *** registration number ***

0 replies

19 months ago

Wrong order

The sent me wrong order Which im not happy

0 replies

MiWay Insurance

19 months ago

It was good

1 reply

City of Tshwane Municipality

21 months ago

Overbilling statement ***

City of tshwane is a **** there reaping us as community I received a statement last month18/10/2024 which shows that my outstanding balance is R3297.36 I paid 2500 for me to buy electricity because i was not able to recharge electricity without paying municipal after paying I tried to buy electricity and boom no electricity and I called call center and explaining what im facing when I try to recharge I gave her my account number which is *** yoo I didn't believe what she talked me she said I'm owing 34000 which I don't understand how because I pay my account every month she talled me that it happened that municipal was under billing me even though it won't get to that amount of money I started staying here last year July and I go to rossyln there talled me that my account is owing close to 6000 and I paid it even though was a new development I said let me start my New home with 0 balance account and now this from 3000 to 34000 there is something which is not adding up with there billing system. How could I pay such ridiculous amount I want to know how did my statement ended to 34000 form 3200 because this is **** really I feel so sad because there don't even call there just send their redeculs statements or you will get it when you try to recharge electricity

0 replies

21 months ago

Capitec failing to resolve cash jam there turning around time it's sucks and depressed when it comes to cash jam 30 days is to long

Saturday 16 November 2024 I make deposit st capitec so****uve when I was busy ATM closed the White roller door thing I immediately called tall free number to make sure that my money is has gone through to my account the gave me ref number and talled me that the matter will be attended Monday as ATM custodian don't work weekend so I must call Monday to do follow up .today I called yoo I was not happy about the answer I got from one of capitec consultant over the phone she talled me that she is not sure about turning around time it can take 30 days for my cash jam query to be resolved don't you think is quite stressing for other queries to take so many days especially cash jam and for your consultant not knowing their exact turning around time it's inconveniencing and stressing imagine making deposits of R9800 when you done roller door of ATM closed and here I have business to run Money was for stock now I have to wait for so many days for me to get my money .improve your services as Bank and upskil your consultant your can't tell customers that you don't know what is the turning around time or I'm not sure is unprofessional .I need exact date that when am I going to get my money can my query resolved please here is the ref number *** I have business to run that money was for me to buy stock there answers I'm getting is not what I want .was expecting to get better service like what I got how could cash jam take the whole month what a worse Bank ever I won't recommend it to one of my close family and friends *** my name is ronewa prudence singo unhappy client

0 replies

FNB (First National Bank)

24 months ago

Bad customer service Pretoria north branch

Im so disappointed on the service i get from fnb Pretoria north i experienced a atm cash jam Sunday 11/09/2024 I did go to the branch Monday 12/09/2024 to fill up dispute form there talled me that there gonna credit the money within 48 hours but it took them the whole week to resolve the query I called Friday to do follow up the lady who was assisting me over the phone said she will do follow up but when I called she tells me that I must wait till Monday 26/09/2024 causes my query is not resolved yet.there have bad customer service 😭😭😭how could cash jam take 2 weeks to be resolved and telling customer false information of 48hours wich doesn’t even exist with them there number I called is *** I have been helped by issabello

1 reply

MiWay Insurance

24 months ago

Good

1 reply

MiWay Insurance

26 months ago

Ramasela assisted me...

Ramasela assisted me and she was helpful I love her service

1 reply

42 months ago

I regret using it

Script there have worse service ever the gamble with our life we taking chronic med. There keep on delaying when it to them to deliver medication there services is so poor.

0 replies

Review Distribution

5 Star

3 (30%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (10%)

1 Star

6 (60%)

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