TL
Tanya L
Active since Jun 2016
7
Reviews
0
Industries
Reviews
7 reviews3 months ago
Aramex Store-to-Door: No Tracking, No Collection Confirmation
Aramex Store-to-Door: No Tracking, No Collection Confirmation I am extremely concerned about Aramex’s Store-to-Door service. On 21 January 2026, I dropped off two Store-to-Door parcels at the Pick n Pay Family Magalieskruin Aramex drop box at around 14:00. I received confirmation emails, but when I tried tracking the parcels the next day, the tracking numbers were not accepted at all on the Aramex website. After contacting Aramex customer support on 23 January 2026, the system suddenly accepted the numbers, but there are still no tracking updates, no scans, and no confirmation that the parcels were ever collected. This strongly suggests the parcels may never have been collected from the drop box. The matter was escalated with Aramex under reference number 101562907, but I have not yet received feedback or clarity on where my parcels are. As a business owner, this situation is unacceptable. I have clients waiting for orders, and the lack of visibility, accountability, and communication has caused unnecessary stress and potential reputational damage. You pay first but receive no service. I am now hesitant to use Aramex drop boxes again and would appreciate urgent clarification and resolution from Aramex regarding: Whether the parcels were collected Their current location Why no tracking or scans are reflecting I hope Aramex addresses this matter promptly.
0 replies
13 months ago
A Joyful Stay
We enjoyed our peaceful stay at Ngwenya Lodge. We enjoyed their strictness about noise and the employees are very friendly. I was impressed with how they value service delivery.
0 replies
13 months ago
DAMAGED GOODS X3 & WAITING FOR REFUND, NO SERVICE
Takealot Management, RE: MRRN-9ZM54-0504 We ordered a large Lego set, which is a collector's item, and we have now had to return it three times due to damages. After the second time I communicated as much as possible requesting they check the second return so that the third would be undamaged, yet again we received it damaged. After returning the product for a third time and requesting a refund, we still have not received our money. I have tried to reach someone or find an email for assistance but there is no way reaching someone! This is absolutely ridiculous that we cannot talk to a person, it makes the customer feel ignored! I would like to speak to a manager and get assistance ASAP! We want our refund to purchase the product else where, and there is not many left. If I do not receive my refund soon I will have no choice to open a ***** case. It has been long enough. If I was the supplier I would be very upset with Takelot as it hurts their business due to the incompetence of Takealot.
0 replies
26 months ago
FNB DON'T CARE ABOUT SERIOUS MATTERS- EVEN IF IT BRINGS DAMAGE TO IT'S CUSTOMERS (FIY - THEY MADE THE MISTAKE)
Please see my previous complaint on Hallo Peter in relation with FNB. After I laid the complaint against them and send multiple emails, phone calls and eventually on Hallo Peter a lady from FNB contacted us and promised to resolve the matter. It has been weeks and still no feedback and attention received but only a false promise. It is ridiculous. You would think because False Fra*d case is involved that they would give the matter the needed attention yet they do not. They are arrogant towards their Customers. ABSA did a great job and immediately could see FNB's fault and was able to assist us, but FNB still have not resolved the matter and its been more than a month. Keep in mind, they made the mistake and still did not correct it defaming the client. This was their own mistake made which influenced all our accounts, and they don't care!
109 replies
27 months ago
A FALSE ***** CASE - AND FNB DON'T CARE
FNB has falsley accused my husband of ***** causing great trouble, frustration and time. There was a ***** case opened between other two individuals which had nothing to do with my husband and FNB made the mistake of involving my husband and saying that the case was against him. So we send in all the proof with affidavits and everything. We spoke to employees of FNB at their ***** department and both gave two different stories. We then spoke to the manager of the ***** department (Mr. Naidoo) and he was no help at all and became rude. We again tried to reach him to assist us and he never came back to us ignoring us to this date (we send all the proof to him). They said an investigator would contact us and to this date no one ever spoke to us again and about three weeks have gone by. My husband's dignity, reputation and character is falsely portrayed by the bank to others. This situation has caused us great trouble, frustration and time and the behaviour from FNB is unacceptable against a customer. FNB made the mistake and has no urgency or decency to correct it. They seem to be arrogant and unapologetic. We have been very ill treated by FNB bank! This influenced our other bank accounts as well with te other banks. BUT In this matter ABSA gave us great service!!! They almost immediately realised what happened and that it was a mistake made by FNB so they quickly resolved the matter on their side with our account. ABSA was so friendly and they immediately assisted us. FNB is the worst!! It seems FNB believes you are guilty until proven innocent.... they did not even care about the proof of innocence. They have to this date not assisted us. FNB your behaviour is unacceptable and distasteful. You disrespect your clients.
116 replies
57 months ago
FNB FRAUD LINE - NO HELP!!
?The incompentance of FNB is remarkable. Trying to get a fraud situation sorted out on the fraud line and it's not even a difficult situation, but the people keep on putting us through from one person to another and when they do that they cut the line!!!! This is absolutely ridiculous, they can't even put us through to a manager!! They then give us another number to phone and when we phone it, the number does not exist. How are we supposed to get the problem resolved?? It is an easy situation to resolve yet they do not assist us. How can they assist with fraud but do not even know how to switch you through to another person? The incompetence is amazing. ?
53 replies
102 months ago
PAID FOR SERVICE, BUT RECEIVED NONE
We have taken up a contract with Webafrica to provide us with internet. We completed the contract, they deducted the amount for the modem as well as for pro-rata Data. They would have phoned us so that we can receive our product. (We should have had it already from 21 Nov.) Unfortunately we have still not received anything and no phone call. Today we tried to find someone at their contact centre to assist us but they keep on putting us through from one person to another and we have to hold for long periods on the phone without any success. We have received very poor services from the get go.
210 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)