Active since Jun 2016
7
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Reviews
7 reviews4 months ago
Great Efficient Service
I had a wonderful experience with Ray Naidoo The quality of service provided by the him, was truly exceptional.It is rare to encounter such a high level of dedication and positive attitude. Thank you for exceeding my expectations Ray Sucila Naidoo
53 replies
5 months ago
Exceptional Service
Just want to commend Gloria Machete on her exceptional service and professionalism that I received whilst claiming for my car
53 replies
20 months ago
Amazing Service from Rianco
I would like to take this opportunity to thank Rianco for the amazing service and assistance he provided to my wife and I, He went over and beyond to assist us and we really appreciate what he did for us this was not the first time we dealt with him and on both the occasions he was amazing.... LEGEND!!!!
0 replies
87 months ago
STANDARD BANK AND CONTRACTORS USELESS!!!
We had our geyser replaced by Standard Bank over a month ago,the new replacement geyser was the same literage however the geyser has a larger diameter(way bigger),the contractors who came to conduct the replacement had to cut a larger hole in our ceiling to get the geyser into the ceiling throught the trap door.(All good and well geyser is working perfect) but now there is a huge hole in the ceiling of which needs to be repaired,There has been other contractors who came out to conduct measurements for the repair but to date no feedback no repair has been done this is now going for 2 weeks since that assessment Our trap door has a contact on it that is linked to our alarm and armed response we have to continue bypassing this zone to activate the alarm,god forbid someone tries to break in from the roof. The issue here is that Standard Bank is not chasing their contractors to get the job done...or they just dont care.
105 replies
95 months ago
Whirlpool Washing machine Issue STILL not fixed/rectified
We purchased a Whirlpool washing machine from Dion Wired, on the12 December 2017 ,The machine was/is very noisy ,we went to Dion Wired Cresta and logged a call with them.A technician came out called Dylan and checked the washing machine and he advised that there is in fact an issue with the drum and he will provide his findings to the relevant people. To date we have received no feedback and the washing machine is getting worse.
212 replies
113 months ago
Days for Data
<p>Hello Everyone,</p> <p>I requested for 2 gigs of data on Thursday 05/01/2017, till now no data has been loaded EVEN after speaking to numerous agents and a Team Leader ,there is no urgency at all on this matter even though I am constantly advising Mtn that I have no data and all they can say is "We apologise for the inconvenience".I just called the Call Centre now I need to wait till Monday as they cannot rectify this as the billing department only works Monday -Friday and they have already billed me for this.</p> <p>How will I be conpensated for the days I was inconvenienced?</p> <p> </p> <p>The best part of this ,is that I called the Cancellations department and told the agent that I wanted to cancel he didnt even ask me what was my reason for cancelling or show any attempt to retain me as a customer,all he said was what process needs to be followed and gave me the email address for cancellations.</p> <p> </p> <p>The first thing you do when a customer wants to cancel is try to understand the issue and try to retain them.</p> <p> </p> <p>Very Disappointed </p> <p>Yvette Naidoo</p> <p> ********** 910</p>
168 replies
128 months ago
PATHETIC SERVICE(NO TELEPHONE ETIQUETTE)
Please go and listen to the call I made to you guys,<br> <br> Time :Round about 19:00<br> Date:15/10/2015<br> Duration :22mins:41secs<br> <br> Absolutely pathetic,best part of this is that I manage Call Centres for a living.<br> <br> Lets see how long you take to resolve this.
75 replies
Review Distribution
5 Star
3 (42.857142857142854%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
3 (42.857142857142854%)