HV
Hatfield VW Bryanston
Unclaimed Business
HV
Hatfield VW Bryanston
Unclaimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
33
Recommended: Likely
Review Distribution
3.4|5 Reviews
Jun '25 - May '26
5(60%)
4(0%)
3(0%)
2(0%)
1(40%)
5(60%)
4(0%)
3(0%)
2(0%)
1(40%)
Frequently Asked Questions About Hatfield VW Bryanston
Hatfield VW Bryanston has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Hatfield VW Bryanston across 46 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJC
Jennifer C
1 reviews | Active since Jan 2020
27 Feb 2026, 21:11
Great service
Thanks again to Ahmed for servicing my car. Always exceptional professional service. Always pleasant and helpful.
Helpful (0)
|Replies (0)JC
Jennifer C
1 reviews | Active since Jan 2020
27 Feb 2026, 21:11
Great service
Thanks again to Ahmed for servicing my car. Always exceptional professional service. Always pleasant and helpful.
0
Replies (0)DB
Darnell B
1 reviews | Active since Jan 2020
7 Feb 2026, 20:37
The "Uzair Difference" at Hatfield VW Bryanston: Dream Car Secured!
Today, my wife and I purchased my 2026 dream car, and it was made possible by who I genuinely believe is Hatfield’s best: Uzair Slarmie (“Uzi”). After selling my Tiguan in November 2025, I spent months hunting for the perfect replacement. I visited numerous dealerships, but the service I received at Hatfield VW Bryanston was on a completely different level. A massive thank you to Uzair for providing service that was, quite frankly, out of this world. From the moment we met, he recognized how much this car meant to me and stayed ahead of the curve. He processed my information and secured a formal approval within one hour. There was no "mumbo jumbo"—just the exact deal I was looking for, perfectly within my range. What sets Uzair apart is that he actually listens. He picked up on subtle details regarding my preferences and personality, setting up value-added features that aren’t just generic add-ons, but specifically tailored to me. His speed is matched only by his integrity and transparency. Why I recommend Uzair Slarmie: * Efficiency: Lightning-fast turnaround (approved in 60 minutes). * Diligence: He handles the fine details so you don't have to. * Transparency: No hidden agendas; just honest, courteous service. * Personalization: He understands the "human" side of a big purchase. It is 10:00 PM and I am still buzzing enough to write this review. That should tell you everything you need to know about the "Uzair Difference." If you are looking for a vehicle, save yourself the stress and go straight to Uzair at Hatfield VW Bryanston. Uzi, from the bottom of my heart—THANK YOU!
Helpful (0)
|Replies (0)DB
Darnell B
1 reviews | Active since Jan 2020
7 Feb 2026, 20:37
The "Uzair Difference" at Hatfield VW Bryanston: Dream Car Secured!
Today, my wife and I purchased my 2026 dream car, and it was made possible by who I genuinely believe is Hatfield’s best: Uzair Slarmie (“Uzi”). After selling my Tiguan in November 2025, I spent months hunting for the perfect replacement. I visited numerous dealerships, but the service I received at Hatfield VW Bryanston was on a completely different level. A massive thank you to Uzair for providing service that was, quite frankly, out of this world. From the moment we met, he recognized how much this car meant to me and stayed ahead of the curve. He processed my information and secured a formal approval within one hour. There was no "mumbo jumbo"—just the exact deal I was looking for, perfectly within my range. What sets Uzair apart is that he actually listens. He picked up on subtle details regarding my preferences and personality, setting up value-added features that aren’t just generic add-ons, but specifically tailored to me. His speed is matched only by his integrity and transparency. Why I recommend Uzair Slarmie: * Efficiency: Lightning-fast turnaround (approved in 60 minutes). * Diligence: He handles the fine details so you don't have to. * Transparency: No hidden agendas; just honest, courteous service. * Personalization: He understands the "human" side of a big purchase. It is 10:00 PM and I am still buzzing enough to write this review. That should tell you everything you need to know about the "Uzair Difference." If you are looking for a vehicle, save yourself the stress and go straight to Uzair at Hatfield VW Bryanston. Uzi, from the bottom of my heart—THANK YOU!
0
Replies (0)LC
CM
Clive M
1 reviews | Active since Jan 2020
3 Jan 2026, 06:43
Bad Customer Service
I would not recommend VW Bryanston for anyone as I experienced the worst by one of their sales person in used vehicles The guy treated me as if I was a begar. He lacks customer service and behaves as if VW Bryasnton is the dealer in SA
Helpful (0)
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Clive M
1 reviews | Active since Jan 2020
3 Jan 2026, 06:43
Bad Customer Service
I would not recommend VW Bryanston for anyone as I experienced the worst by one of their sales person in used vehicles The guy treated me as if I was a begar. He lacks customer service and behaves as if VW Bryasnton is the dealer in SA
0
Replies (0)KM
Kay M
1 reviews | Active since Jan 2020
1 Jul 2025, 06:22
Customer experience gone bad
I booked my car in for service 25 June and took it in on 28 June 2025. The dealer was supposed to contact the administrator to get the authorisation for the work to be done so that when I take the car in all the necessary admin is sorted. None of that was done, the Power-up claims department doesn’t open on Saturdays, the car had to be serviced and I had to pay for the car to be released to me as they wouldn’t release it without payment. I called the service desk Monday, 30 June for that Job Card which isn’t in the file with the rest of the documents. I find this to be disingenuous especially because I assumed we were engaging in good faith now that the job card cant be found it is as if someone is absolving themselves of any responsibility and hiding the “evidence” when in-fact had they contacted the administrator and got the authorisation for the servicing all that could have been avoided.
Helpful (0)
|Replies (0)KM
Kay M
1 reviews | Active since Jan 2020
1 Jul 2025, 06:22
Customer experience gone bad
I booked my car in for service 25 June and took it in on 28 June 2025. The dealer was supposed to contact the administrator to get the authorisation for the work to be done so that when I take the car in all the necessary admin is sorted. None of that was done, the Power-up claims department doesn’t open on Saturdays, the car had to be serviced and I had to pay for the car to be released to me as they wouldn’t release it without payment. I called the service desk Monday, 30 June for that Job Card which isn’t in the file with the rest of the documents. I find this to be disingenuous especially because I assumed we were engaging in good faith now that the job card cant be found it is as if someone is absolving themselves of any responsibility and hiding the “evidence” when in-fact had they contacted the administrator and got the authorisation for the servicing all that could have been avoided.
0
Replies (0)KN
Krinash N
1 reviews | Active since Jan 2020
28 Mar 2025, 11:59
Excellent Service
My VW Polo Trendline was booked in for a service on the 26/03/2025. Service Executive Tharunesh went over and above to make me feel welcome at the dealership. He explained the process of the repairs and what it entailed to be carried out. I received frequent updates and was very impressed with the overall extraordinarily service received from both Tharunesh and the Dealership. The drivers were extremely pleasant and fetched and dropped me on time. The receptionist was warm, pleasant and helpful. Also to mention, it was raining and he brought my vehicle to the door so that I would not get wet. Well done Hatfield VW Bryanston, well done Tharunesh and thank you for treating me as a VIP Client. You are a remarkable person and other Dealerships around the country can learn from this.
Helpful (0)
|Replies (0)KN
Krinash N
1 reviews | Active since Jan 2020
28 Mar 2025, 11:59
Excellent Service
My VW Polo Trendline was booked in for a service on the 26/03/2025. Service Executive Tharunesh went over and above to make me feel welcome at the dealership. He explained the process of the repairs and what it entailed to be carried out. I received frequent updates and was very impressed with the overall extraordinarily service received from both Tharunesh and the Dealership. The drivers were extremely pleasant and fetched and dropped me on time. The receptionist was warm, pleasant and helpful. Also to mention, it was raining and he brought my vehicle to the door so that I would not get wet. Well done Hatfield VW Bryanston, well done Tharunesh and thank you for treating me as a VIP Client. You are a remarkable person and other Dealerships around the country can learn from this.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
23 Aug 2024, 12:36
Amazing Service from Rianco
I would like to take this opportunity to thank Rianco for the amazing service and assistance he provided to my wife and I, He went over and beyond to assist us and we really appreciate what he did for us this was not the first time we dealt with him and on both the occasions he was amazing.... LEGEND!!!!
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
23 Aug 2024, 12:36
Amazing Service from Rianco
I would like to take this opportunity to thank Rianco for the amazing service and assistance he provided to my wife and I, He went over and beyond to assist us and we really appreciate what he did for us this was not the first time we dealt with him and on both the occasions he was amazing.... LEGEND!!!!
0
Replies (0)SS
Sandy S
1 reviews | Active since Jan 2020
17 Aug 2024, 19:56
Hatfield vw
On the 29th of June I purchased a vw tiquan and the consultant that was assisting me was not there on that Saturday which I understood the other consultant that took over help us and explained that the car should come with a parcel shelf. The first consultant said he will get it for me, on the 29th of July (a month later) I had to ask him about it as there was no feedback provided and no communication what so ever he then told me he's still looking for it,its 2 weeks now again no feedback even asked him must I make peace and forget about it Now it hits me cause even when I asked him about a busket or vw promotional items he said its not like am buying a new car has he didn't give WHAT A DEVASTATING SERVICE INDEED
Helpful (0)
|Replies (0)SS
Sandy S
1 reviews | Active since Jan 2020
17 Aug 2024, 19:56
Hatfield vw
On the 29th of June I purchased a vw tiquan and the consultant that was assisting me was not there on that Saturday which I understood the other consultant that took over help us and explained that the car should come with a parcel shelf. The first consultant said he will get it for me, on the 29th of July (a month later) I had to ask him about it as there was no feedback provided and no communication what so ever he then told me he's still looking for it,its 2 weeks now again no feedback even asked him must I make peace and forget about it Now it hits me cause even when I asked him about a busket or vw promotional items he said its not like am buying a new car has he didn't give WHAT A DEVASTATING SERVICE INDEED
0
Replies (0)